Leonardo Royal Hotel Berlin Alexanderplatz

War tolle Stimmung

Everything is great! The breakfast is simply amazing! No complaints whatsoever!

Super Lage, gut erreichbar.

A very pleasant stay during our trip to Berlin. Fantastic customer service. Clean and good amenities.. would definitely recommend this Hotel.

スタッフが親切であり、施設もきれいだった。

Alles was heel schoon. Personeel was erg aardig. Roomservice was ook top! Mooi en net hotel

Nice room, Clean, helpful staff,

Ja

Litt slitt hotell. Står i bookingen at det er spa, men det er et lite rom med en badstue nesten uten varme, dette må man også betale ekstra for. Hyggelig personale, og OK frokost (men du får bedre frokost ute på café).

Breakfast bar fair Just overpriced

Choco from recepción was very kind and very good attention. Their was enother lady from recepción who didnt attend our need. We checked in 3 persons. So we asked her for enother bottle of water. It was 10pm. She didnt wanted to give us any. Even when we asked to pay for it.

Überraschend Zimmerupgrade erhalten, Zimmer super ruhig und schön…Lage zum Alexanderplatz ca. 10 min Fußweg, Parken vor Ort mgl. Perfekt für einen Städtetrip…

Zum Frühstuck kommt kalter Kaffe aus der Maschine . Die Umgebung stimmung bei Frühstuck ist nicht toll er massen abfertigung.

Haben extra ein Hotel mit Tiefgarage gebucht. Leider war nichts mehr frei was sehr ärgerlich war. Zimmer sind oberflächlich sauber. Leider wurden die Glastüren zum Bad nicht geputzt (Abdrücke waren sichtbar). Das Kopfteil war ebenfalls nicht sauber und auf dem Laken waren Haare. Frühstück war okay, es gibt vegane Optionen.

No air conditioning

Room was clean, staff great, but AC didn’t work. Was unfortunate.

Sadly, I cannot recommend this hotel. I was there at the end of August and it was hot. On check-in, I asked for a quiet room away from elevators and preferably at the end of a corridor. I asked twice and the woman ensured me the room would be quiet. Upon arriving at the room, I found it at the beginning of a very long corridor with lots of rooms after it, which meant a lot of people would be walking by at all hours. In addition, the room was hot, the air conditioning didn’t work, the fan for the air conditioning made a very loud noise, and the light in the entrance didn’t work. When I tried to call the front desk and housekeeping to report the problems, I found the phone didn’t work either. When I walked back to the front desk, I had to wait 10 minutes to be served (I waited 10-15 minutes every time I went to the front desk). They did give me a new upgraded room but their attitude was surly and there were no apologies or offer to help with my very heavy luggage. When I trekked to the new room, I found the key didn’t work, so had to return to the front desk, again carrying my very heavy luggage. Then, I waited for 10 min to get a new key. Again, no apologies or offers to help with my luggage. When I got into the room, the air conditioning barely worked. I complained and they said they would come but then never did. They gave me a free drink but I’d rather have had aircon. I asked several people in the hotel if their aircon worked and was told “barely” by all of them.

Single beds rather than the double requested and air con that managed to be both noisy and not work Do not a vey comfortable stay For the money there are better options

Prima hotel schone kamers alhoewel je wel merkt dat het wat achterstallig onderhoud nodig heeft op detail nivo Het ontbijt heeft ruime keuze maar viel enigszins tegen door de kwaliteit van het eten in vergelijk met kwaliteit van hotel

Check in muss operiert werden. Haben 1 Stunde gebraucht. 1 Person um 15 Uhr wenn der Check in startet ist einfach zu wenig und dann wird einem gesagt, wenn man dran ist, mal sehen ob ihr Zimmer überhaupt schön fertig ist… Ansonsten war der Aufenthalt sehr schön! Das Personal war auch immer freundlich und hilfsbereit. Das Frühstück war frisch und vielfältig.