MarBella, Mar-Bella Collection

Hotel
9.2
/10
Cemerlang
643 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

terri
10.0
/ 10
The resort was lovely but not enough buggy’s to help people like myself who struggles with arthritis or for others who may have disabilities and can’t walk up the steep hills . Also the staff on the majority were lovely but there were a few who could not be bothered. And the hotel is lovely but attention to details like dead orchids in the common areas let the 5 * rating down With all of the above said I would still recommend the resort because me and my family had a lovely time
Lihat terjemahan
Murat
10.0
/ 10
A fantastic family holiday. The staff and management were outstanding — always professional, kind, and attentive, which really made the experience special. Food was a highlight: the open buffet was impressive despite the crowds, and the à la carte restaurants added variety and quality. The sea is nice (though we’ve seen even better in the Aegean), but the service more than makes up for it. This is very much a family place rather than for couples seeking a romantic escape. For us, it was perfect, and we would happily return.
Lihat terjemahan
Andrew James
10.0
/ 10
Beautiful location, fantastic hotel and above all wonderful people, a truly brilliant family holiday
Lihat terjemahan
Di Kawasan
Lihat Peta
Agios Ioannis Peristeron, Dimos Corfu, Nomós Kerkýras, Ionian Islands, Greece, 49084

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
MarBella, Mar-Bella Collection terletak di kawasan / bandar Dimos Corfu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran MarBella, Mar-Bella Collection

Agios Ioannis Peristeron, Dimos Corfu, Nomós Kerkýras, Ionian Islands, Greece, 49084
Temui Lebih Banyak Tempat
Lain-lain MarBella, Mar-Bella Collection
Lain-lain 2 MarBella, Mar-Bella Collection

Ketahui Lebih Lanjut Mengenai MarBella, Mar-Bella Collection

Lokasi


MarBella, Mar-Bella Collection terletak di kawasan / bandar Dimos Corfu.

Tentang MarBella, Mar-Bella Collection

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari MarBella, Mar-Bella Collection eksklusif untuk anda.

MarBella, Mar-Bella Collection adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di MarBella, Mar-Bella Collection.

Semua kemudahan dari MarBella, Mar-Bella Collection

Lain-lain MarBella, Mar-Bella Collection
Lain-lain

Aktiviti

  • Taman air
  • Tab panas
  • Taman
  • Tuala pantai
  • Kedai
  • Payung pantai
  • Pantai persendirian
  • Mandian Turki
  • Spa
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Lawatan
  • Kakitangan berbilang bahasa
  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Teres atas bumbung
  • Dewan sambutan
  • Teres
  • Kawasan merokok
  • Pendiangan di lobi
  • Parkir

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar pantai
  • Sarapan
  • Bar snek

Kemudahan Umum

  • OTHER
  • Lif
  • Kopi/teh di lobi
  • Restoran
  • Peti keselamatan

Mesra Keluarga

  • Kelab kanak-kanak (surcaj)
  • Penjagaan kanak-kanak & bayi (surcaj)
  • Alat permainan
  • Permainan kanak-kanak

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Perniagaan

  • Stesen komputer

Polisi Penginapan & Maklumat Umum di MarBella, Mar-Bella Collection

Nota Penting
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan dan akan dikutip di hartanah. Cukai ini dilaraskan mengikut musim dan mungkin tidak dikenakan sepanjang tahun. Pengecualian atau pengurangan lain boleh dikenakan. Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat dalam pengesahan yang diterima selepas membuat tempahan.
  • Cukai dikenakan oleh bandar: Dari 1 November - 31 Mac, EUR 4.00 setiap penginapan, semalam
  • Cukai dikenakan oleh bandar: Dari 1 April - 31 Oktober, EUR 15.00 setiap penginapan, semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Transaksi tanpa tunai tersedia
  • Hartanah ini menggunakan tenaga produk pembersihan mesra alam
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini tidak membenarkan perubahan nama pada tempahan. Nama pada tempahan mesti sepadan dengan nama tetamu yang mendaftar masuk dan menginap di hartanah ini; ID foto diperlukan.

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Hartanah ini tidak membenarkan perubahan nama pada tempahan. Nama pada tempahan mesti sepadan dengan nama tetamu yang mendaftar masuk dan menginap di hartanah ini; ID foto diperlukan.

Hartanah ditutup antara 1 April dan 30 April.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di MarBella, Mar-Bella Collection
361
Bilangan tingkat di MarBella, Mar-Bella Collection
9
Fasilitas lain di MarBella, Mar-Bella Collection
Taman air, Tab panas, Taman, Tuala pantai, Kedai

Soalan lazim tentang MarBella, Mar-Bella Collection

Apa facilities yang tersedia di MarBella, Mar-Bella Collection?
Berikut facilities yang ada di MarBella, Mar-Bella Collection seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di MarBella, Mar-Bella Collection?
Masa check-in di MarBella, Mar-Bella Collection bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah MarBella, Mar-Bella Collection menyediakan sarapan pagi?
Ya, MarBella, Mar-Bella Collection menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh MarBella, Mar-Bella Collection?
MarBella, Mar-Bella Collection ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di MarBella, Mar-Bella Collection?
MarBella, Mar-Bella Collection mempunyai 9 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di MarBella, Mar-Bella Collection

9.2
Cemerlang
Daripada 643 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.0

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MarBella, Mar-Bella Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Oliver
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our stay was great, most of the staff where excellent but a couple let the overall service down
terri
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort was lovely but not enough buggy’s to help people like myself who struggles with arthritis or for others who may have disabilities and can’t walk up the steep hills . Also the staff on the majority were lovely but there were a few who could not be bothered. And the hotel is lovely but attention to details like dead orchids in the common areas let the 5 * rating down With all of the above said I would still recommend the resort because me and my family had a lovely time
Read More
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

We booked two one-bedroom bungalows with private pools (rooms 500 and 503) for a family celebration. Sadly, room 500 was a huge disappointment — the pool was so small it was unusable, and it was filthy on arrival. Within the first hour of check-in I was chasing reception, calling maintenance (who left muddy footprints in the room), and writing emails instead of relaxing. We never once used the pool, despite paying a premium for it. Communication from the front office was poor, with no follow-up from the manager despite repeated complaints. While a few gestures were eventually offered (dinner, massage, transfer), they did not make up for the fact that we paid for a service we couldn’t use. That said, some staff were outstanding: Niki at Kuzina (breakfast), Mo at the main pool, Ionna at Guest Relations, Mark at the water park, and Alexander, who finally helped resolve part of the issue. Their excellent service was the highlight of our stay. Overall, it’s a real shame, great staff in some areas, but a very disappointing experience with the accommodation and management response.
Read More
Eyal
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Not our first time there as a family. We love the place
Vikram
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Brilliant facilities for young kids
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten
Read More
Murat
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

A fantastic family holiday. The staff and management were outstanding — always professional, kind, and attentive, which really made the experience special. Food was a highlight: the open buffet was impressive despite the crowds, and the à la carte restaurants added variety and quality. The sea is nice (though we’ve seen even better in the Aegean), but the service more than makes up for it. This is very much a family place rather than for couples seeking a romantic escape. For us, it was perfect, and we would happily return.
Read More
Melek
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Das Hotel entsprach nicht unseren Erwartungen. Im Zimmer gab es Probleme, die wir gemeldet haben, aber sie wurden nicht gelöst. Das Personal war unzufrieden und uninteressiert. Ein großes Problem im Hotel sind die vielen Wespen – überall. Zwei von uns wurden am Strand von Wespen gestochen. Die Essbereiche am Meer sind wegen der Wespen geschlossen. Wir konnten weder das Hotel noch den Strandurlaub genießen.
Read More
Anthony John
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Spacious clean room. Definitely coming back.
Andrew James
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful location, fantastic hotel and above all wonderful people, a truly brilliant family holiday
Alison
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Lovely hotel and great facilities. Staff super helpful and friendly. Dining options and food ok.
Caroline
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Fantastic family friendly hotel. Not too “kids orientated” - great balance! Various pools to choose from. Non motorised water sports complimentary every day for 30 mins. Various options for dietary requirements. If you visit the Asian restaurant is a must!
Jerome
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Excellent séjour dans cet hôtel. Le personnel fait le maximum pour satisfaire les clients, de nombreux services sont proposés : sorties en mer notamment.
donna
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The hotel complex is built into a hill overlooking the sea so there are beautiful views from almost everywhere. All people working at the hotel are friendly, polite and extremely helpful. All facilities are well looked after and very clean. We loved our sunset cruise one evening and the water sports and air conditioned gym. All in all, it was great stay.
Read More
Emanuella
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Beautiful grounds clean rooms seem to have been renovated recently . Very polite attentive staff delicious food . Lots of activities for kids and adults . Could not fault this hotel .
Kai
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Buffet war so mittel, sonst aber gut!
Mohamed
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Excellent food, service, location. I have no comments to be honest, I can say just everything was amazing. The staff are very friendly.
Yvonne
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Das Hotel ist generell recht schön gestaltet. Sauberkeit ist gut, lediglich von dem Kinderpool ist definitiv abzuraten. Dieser war zu unserer Zeit milchig weiß und somit für uns ein no-go. Manche Urlauber nehmen auch Eis und Getränke mit in den Pool, evtl. lag es daran. Was uns sehr gestört hat ist die Unfreundlichkeit der meisten Angestellten. Unserem Wunsch draußen zu sitzen wurde oftmals als "nicht möglich" geantwortet, erst auf Nachfrage warum war es dann doch okay. Die Teller werden nicht abgeräumt, sodass wir diese oft selber weggebracht haben um für den nächsten Gang Platz zu haben. Mein Sohn hat auch einmal im Kozina ein Getränk verschüttet, hier waren 3 (!) Kellner in umittelbarer Nähe und haben es gekonnt ignoriert, sodass wir uns von Ihrem Servicepult selbst bedient haben, um Tisch und Boden zu säubern. Hervorzuheben ist jedoch der Strandservice per App, hier kommt die Bestellung wirklich prompt. Das Essen war in Ordnung, ebenso die Speisenauswahl. Für kulinarische Höhenflüge war nichts geboten. Außerdem vermisse ich seit unserem Aufenthalt dort etwas und hatte per E-Mail und telefonisch nachgefragt, ob es dort noch ist - hier leider komplett ohne Reaktion/Antwort. Das alles ist für mich keine 5 Sterne und auch das Geld nicht wert! Alles in allem haben wir uns dennoch einen schönen Urlaub gemacht, würden aber aufgrund des fast ausschließlich schlechten Service definitiv nicht mehr in dieses Hotel fahren.
Read More
James
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

MarBella is a high quality hotel, with extensive facilities, all-inclusive board and a range of dining options. Staff were all both professional as well as warm and friendly helping make the stay even more enjoyable. A choice of pool or beach for lazy days and a range of restaurants make for a nice choice of meals. Since I last visited, the hotel has migrated to an all-inclusive offer, which contained a wide range of drink options to select from. On this visit, there was a very high proportion of families with pre-school children (which made some meals noisy), but overall an excellent hotel and I would love to return in future.
Read More
Simone
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Overall okay. A little overcrowded, the food quality is good however it could be difficult to eat anywhere other than a large crowded buffet. Some staff tend to have difficulties in meeting customers requests.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 MarBella, Mar-Bella Collection

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 643 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.0

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MarBella, Mar-Bella Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Oliver
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our stay was great, most of the staff where excellent but a couple let the overall service down
terri
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort was lovely but not enough buggy’s to help people like myself who struggles with arthritis or for others who may have disabilities and can’t walk up the steep hills . Also the staff on the majority were lovely but there were a few who could not be bothered. And the hotel is lovely but attention to details like dead orchids in the common areas let the 5 * rating down With all of the above said I would still recommend the resort because me and my family had a lovely time
Read More
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

We booked two one-bedroom bungalows with private pools (rooms 500 and 503) for a family celebration. Sadly, room 500 was a huge disappointment — the pool was so small it was unusable, and it was filthy on arrival. Within the first hour of check-in I was chasing reception, calling maintenance (who left muddy footprints in the room), and writing emails instead of relaxing. We never once used the pool, despite paying a premium for it. Communication from the front office was poor, with no follow-up from the manager despite repeated complaints. While a few gestures were eventually offered (dinner, massage, transfer), they did not make up for the fact that we paid for a service we couldn’t use. That said, some staff were outstanding: Niki at Kuzina (breakfast), Mo at the main pool, Ionna at Guest Relations, Mark at the water park, and Alexander, who finally helped resolve part of the issue. Their excellent service was the highlight of our stay. Overall, it’s a real shame, great staff in some areas, but a very disappointing experience with the accommodation and management response.
Read More
Eyal
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Not our first time there as a family. We love the place
Vikram
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Brilliant facilities for young kids
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten
Read More
Murat
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

A fantastic family holiday. The staff and management were outstanding — always professional, kind, and attentive, which really made the experience special. Food was a highlight: the open buffet was impressive despite the crowds, and the à la carte restaurants added variety and quality. The sea is nice (though we’ve seen even better in the Aegean), but the service more than makes up for it. This is very much a family place rather than for couples seeking a romantic escape. For us, it was perfect, and we would happily return.
Read More
Melek
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Das Hotel entsprach nicht unseren Erwartungen. Im Zimmer gab es Probleme, die wir gemeldet haben, aber sie wurden nicht gelöst. Das Personal war unzufrieden und uninteressiert. Ein großes Problem im Hotel sind die vielen Wespen – überall. Zwei von uns wurden am Strand von Wespen gestochen. Die Essbereiche am Meer sind wegen der Wespen geschlossen. Wir konnten weder das Hotel noch den Strandurlaub genießen.
Read More
Anthony John
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Spacious clean room. Definitely coming back.
Andrew James
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful location, fantastic hotel and above all wonderful people, a truly brilliant family holiday
Alison
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Lovely hotel and great facilities. Staff super helpful and friendly. Dining options and food ok.
Caroline
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Fantastic family friendly hotel. Not too “kids orientated” - great balance! Various pools to choose from. Non motorised water sports complimentary every day for 30 mins. Various options for dietary requirements. If you visit the Asian restaurant is a must!
Jerome
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Excellent séjour dans cet hôtel. Le personnel fait le maximum pour satisfaire les clients, de nombreux services sont proposés : sorties en mer notamment.
donna
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The hotel complex is built into a hill overlooking the sea so there are beautiful views from almost everywhere. All people working at the hotel are friendly, polite and extremely helpful. All facilities are well looked after and very clean. We loved our sunset cruise one evening and the water sports and air conditioned gym. All in all, it was great stay.
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Emanuella
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Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Beautiful grounds clean rooms seem to have been renovated recently . Very polite attentive staff delicious food . Lots of activities for kids and adults . Could not fault this hotel .
Kai
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Buffet war so mittel, sonst aber gut!
Mohamed
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Rakan dan Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Excellent food, service, location. I have no comments to be honest, I can say just everything was amazing. The staff are very friendly.
Yvonne
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Das Hotel ist generell recht schön gestaltet. Sauberkeit ist gut, lediglich von dem Kinderpool ist definitiv abzuraten. Dieser war zu unserer Zeit milchig weiß und somit für uns ein no-go. Manche Urlauber nehmen auch Eis und Getränke mit in den Pool, evtl. lag es daran. Was uns sehr gestört hat ist die Unfreundlichkeit der meisten Angestellten. Unserem Wunsch draußen zu sitzen wurde oftmals als "nicht möglich" geantwortet, erst auf Nachfrage warum war es dann doch okay. Die Teller werden nicht abgeräumt, sodass wir diese oft selber weggebracht haben um für den nächsten Gang Platz zu haben. Mein Sohn hat auch einmal im Kozina ein Getränk verschüttet, hier waren 3 (!) Kellner in umittelbarer Nähe und haben es gekonnt ignoriert, sodass wir uns von Ihrem Servicepult selbst bedient haben, um Tisch und Boden zu säubern. Hervorzuheben ist jedoch der Strandservice per App, hier kommt die Bestellung wirklich prompt. Das Essen war in Ordnung, ebenso die Speisenauswahl. Für kulinarische Höhenflüge war nichts geboten. Außerdem vermisse ich seit unserem Aufenthalt dort etwas und hatte per E-Mail und telefonisch nachgefragt, ob es dort noch ist - hier leider komplett ohne Reaktion/Antwort. Das alles ist für mich keine 5 Sterne und auch das Geld nicht wert! Alles in allem haben wir uns dennoch einen schönen Urlaub gemacht, würden aber aufgrund des fast ausschließlich schlechten Service definitiv nicht mehr in dieses Hotel fahren.
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James
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

MarBella is a high quality hotel, with extensive facilities, all-inclusive board and a range of dining options. Staff were all both professional as well as warm and friendly helping make the stay even more enjoyable. A choice of pool or beach for lazy days and a range of restaurants make for a nice choice of meals. Since I last visited, the hotel has migrated to an all-inclusive offer, which contained a wide range of drink options to select from. On this visit, there was a very high proportion of families with pre-school children (which made some meals noisy), but overall an excellent hotel and I would love to return in future.
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Simone
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Overall okay. A little overcrowded, the food quality is good however it could be difficult to eat anywhere other than a large crowded buffet. Some staff tend to have difficulties in meeting customers requests.
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