Hotel Sosei Sapporo - MGallery Collection

My husband and I stayed here for a total of 12 nights. Overall our stay was okay. The staff was friendly and welcoming however when we inquired about something, we were told they would get back to us ASAP, but we never heard back from them. We also stayed in two different rooms since we left for two nights to stay at an onsen hotel before returning (same room type) but one seems to be in way worse condition than the other (scratches and scuff marks everywhere, toilet was not auto flushing, and the shower head was malfunctioning). So I guess it’s luck of the draw. Honestly, I expected better from a 5 star hotel. Unfortunately I would not be recommending this hotel to my friends and family. There are probably better options closer to Sapporo station.

Great stay. Hotel was clean, staff were fabulous

清潔で広い部屋でリラックス出来た

Cool vibe, friendly staff, large room, walk to everything. This is a very nice hotel. Will definitely stay here again.

Beautiful hotel and the best customer’s service in the Japan hotel and the best hotel in Sapporo. It’s just like the Halekunali hotel in Honolulu Hawaii . The local factory mall is right across the street. We tried the different restaurants. It’s yummy and reasonable prices.

Regret to say there was nothing for vegeterian Miso soup and curries were with fish and meat

Located immediately opposite the very large Sapporo Factory shopping centre with wide range of shops & restaurants. Short distance in 5 minutes by taxi or 15 minutes walking is the JR Tower with all around Observation Deck,shops and restaurants. Hotels was well appointed and staff very friendly and helpful. Ideal for 2 night stay.

Gracious staff, beautiful rooms, fabulous breakfast buffet!!

Premiere shops across the street in the "Sapporo Factory" (a mall) with restaurants as well. Staff are wonderful and concierge team can arrange restaurants and excursions in and around the city. Rooms are spacious, clean, nice style -- this is a boutique hotel -- individual charm not found in a chain.

Thank you Kiyoshi-san for the wonderful reception and we look forward to staying here again.

Beautiful hotel! The friendliest, most attentive staff we have had this trip (6 hotels so far). Our room on the executive floor was really nice, comfy bed, premium sheets, fantastic breakfast, great afternoon/evening drinks and snacks (pizza was really good). The location is a little bit of a walk from the Sapporo station and where a lot of restaurants are but not too far. Terrific hotel. I loved the hair dryer!

丁寧な接客に清潔な客室で素晴らしかった。 朝のビュッフェも種類が豊富で美味しかった。

very helpful people. relaxing happy hour. excellent breakfast buffet.

We really liked our stay. Hotel offers tasty breakfast and conveniently located in the middle of everything. We were really impressed with interior design and how friendly and helpful hotel staff was.

すべてにおいて、良かったです。

Very nice

Very modernized and nice hotel. Friendly staff! Overall, very satisfied experience.

Very comfortable and nice hotel

Very good service and great location. Have a great experience. Free water is good for the kids. Will plan to stay again in Hotel Sosei in winter season.

My stay at the hotel was amazing, it’s super pretty and spacious and the food was incredible as well as the attentiveness of the staff.