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Musashino Bekkan

Lain-lain
Mencari bilik untuk anda...
9.2
/10
Cemerlang
525 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Boglarka

10.0
/ 10
The most amazing staff who has shown us nothing but the ultimate kindness and courtesy. The place is breathtaking the beautiful and it is one of those places you never want to leave. The rooms were stunning; clean and truly offers relaxation to the absolute Max. I did not want to leave and miss these people already.

Kathryn

10.0
/ 10
Our state was excellent!!! The hospitality was warm and welcoming., the dinner and breakfast served in our room was fantastic and we enjoyed the Tatami style. We enjoyed the onsets, especially the two private ones. Everything felt so authentic it was exactly what we were hoping for.

Natasha

10.0
/ 10
Dinner and breakfast were fresh and delicious! There were many parts of it that we got to try and experience which was a lot of fun. The private onsen in our room and the one that is available to use was super relaxing and soothing after a long day of travel. The room was spacious and very cozy as well.
Di Kawasan
Lihat Peta
425-1 Miyanoshita, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0404

Kemudahan Utama

Lihat Lebih
Meja Depan 24 jam
Parkir
WiFi
Penginapan di Musashino Bekkan ialah pilihan yang baik apabila anda melawat Hakone. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Musashino Bekkan

425-1 Miyanoshita, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0404
Temui Lebih Banyak Tempat
Lobi Musashino Bekkan
Lobi 2 Musashino Bekkan

Ketahui Lebih Lanjut Mengenai Musashino Bekkan

General
Berdekatan Muzium Luar Bangunan Hakone

Location
Dengan penginapan di Musashino Bekkan di Hakone (Miyanoshita), anda akan berada dalam lingkungan 5 minit memandu dari Hakone Kowakien Yunessun dan Muzium Luar Bangunan Hakone. Ryokan ini berada 10.3 km dari Tasik Ashi dan 19.1 km dari Gotemba Premium Outlets.

Attractions
Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Chisuji Falls - 1.4 km / 0.9 mi
Muzium Seni Okada - 1.5 km / 1 mi
Muzium Luar Bangunan Hakone - 1.6 km / 1 mi
Hakone Kowakien Yunessun - 2 km / 1.2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.2 km / 1.4 mi
Taman Hakone Gora - 2.3 km / 1.4 mi
Muzium Seni Hakone - 2.7 km / 1.7 mi
Mata Air Panas Sengokuhara - 4.1 km / 2.5 mi
Mata Air Panas Hakone - 4.3 km / 2.7 mi
Ōwakudani - 4.8 km / 3 mi
Muzium Kaca Venetian Hakone - 6.3 km / 3.9 mi
Muzium Seni Pola - 6.6 km / 4.1 mi
Buddhist Stoneworks at Motohakone - 7.3 km / 4.5 mi
Muzium Mainan Hakone - 7.4 km / 4.6 mi
Prairie Sengokuhara Susuki - 7.4 km / 4.6 mi

Lapangan terbang terdekat ialah:
Tokyo (HND-Haneda) - 98 km / 60.9 mi
Tokyo (NRT-Lapangan Terbang Antarabangsa Narita) - 164.5 km / 102.2 mi

Facilities
Manjakan diri anda dengan urut di tapak atau berseronoklah dengan kemudahan rekreasi seperti mata air panas.

Business Facilities
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam dan peti simpan selamat di meja/kaunter hadapan. Perkhidmatan pengambilan dari stesen kereta api disediakan tanpa dikenakan bayaran manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining
Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan penuh percuma disertakan.

Rooms
Belai diri anda dengan menginap di salah sebuah daripada 20 bilik tamu, yang menampilkan tab panas persendirian dan televisyen skrin rata. Kemudahan yang disediakan merangkumi peti sejuk, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Musashino Bekkan

Kemudahan Hiburan Musashino Bekkan
Kemudahan Hiburan
Lobi Musashino Bekkan
Lobi
Luar Bangunan Musashino Bekkan
Luar Bangunan
Lain-lain Musashino Bekkan
Lain-lain
Restoran Musashino Bekkan
Restoran

Umum

  • Kawasan merokok
  • Parkir

Kemudahan Umum

  • Parkir
  • Peti keselamatan

Pengangkutan

  • Garaj

Makanan dan Minuman

  • Sarapan

Aktiviti

  • Spa

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengambilan dari stesen kereta api

Perkhidmatan Hotel

  • Penyambut tetamu 24 jam

Polisi Penginapan & Maklumat Umum di Musashino Bekkan

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 18:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah akses ke permandian awam
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, dan alat pertolongan cemas
, Hartanah ini menawarkan pengangkutan pindahan dari stesen kereta api. Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 18:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Musashino Bekkan
20
Bilangan tingkat di Musashino Bekkan
6
Fasilitas lain di Musashino Bekkan
Kawasan merokok, Peti keselamatan, Garaj, Sarapan, Spa

Soalan lazim tentang Musashino Bekkan

Apa facilities yang tersedia di Musashino Bekkan?
Berikut facilities yang ada di Musashino Bekkan seperti Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Musashino Bekkan?
Masa check-in di Musashino Bekkan bermula dari 15:00 - 18:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Musashino Bekkan menyediakan sarapan pagi?
Ya, Musashino Bekkan menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Musashino Bekkan?
Musashino Bekkan ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Musashino Bekkan?
Musashino Bekkan mempunyai 6 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Musashino Bekkan

Penilaian & Ulasan Keseluruhan Musashino Bekkan

Sumber lain (525)
9.2
Cemerlang
Daripada 525 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

8.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Musashino Bekkan

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jisoo
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The ryokan was not well maintained and felt quite dirty. When we were walking to the outdoor bath, we even encountered a snake. There was a strong unpleasant odor throughout the property, and the public bath area did not appear to be cleaned properly. Overall, the cleanliness and maintenance were very disappointing.
Marcela
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Padrísimo
Boglarka
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The most amazing staff who has shown us nothing but the ultimate kindness and courtesy. The place is breathtaking the beautiful and it is one of those places you never want to leave. The rooms were stunning; clean and truly offers relaxation to the absolute Max. I did not want to leave and miss these people already.
Kathryn
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Our state was excellent!!! The hospitality was warm and welcoming., the dinner and breakfast served in our room was fantastic and we enjoyed the Tatami style. We enjoyed the onsets, especially the two private ones. Everything felt so authentic it was exactly what we were hoping for.
Natasha
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Dinner and breakfast were fresh and delicious! There were many parts of it that we got to try and experience which was a lot of fun. The private onsen in our room and the one that is available to use was super relaxing and soothing after a long day of travel. The room was spacious and very cozy as well.
Nicole
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

My family generally enjoyed this traditional Japanese experience. The staff was absolutely wonderful, attentive, and friendly. The onsen on our deck was lovely, and we enjoyed our allotted 30 minutes in a private onsen elsewhere on the property. However, our room was old and smelled strongly of mildew. There was water damage on the ceiling and the wall. I opened the windows, but it only mitigated the smell so much. The futon mats were also very uncomfortable to sleep on. Even my kids complained about how uncomfortable they were, and they can usually sleep anywhere. We had a poor night's sleep and were happy to check out the next day. Finally, the food was not to our liking. I recognize this is probably just a cultural difference, but we are very adventurous eaters and we felt we needed to choke down our 8-course dinner as to not offend the staff. Overall, we appreciated the ryokan experience and highly praise the staff, but we would not return to this location.
Read More
TAE KYU
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

프라이빗 온천이 좋았음
Jereny Jazbeth
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Muy amables, la comida fue toda una experiencia. El lugar muy bonito y acogedor.
Jacqueline
icon-
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

This place was a dream after a busy few days in Tokyo. The onsens (private and public) were serene, the property and rooms are beautiful, and the service was impeccable.
Julieta
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff was nothing but super friendly. Onsens were so beautiful and the property was stunning! They even drove us down the hill to the train station so we did not have to lug all our luggage down the hill. Highly recommend and would go back!
Rina
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

The facility is very clean and has a relaxing atmosphere. The onsens were excellent and definitely a highlight of the stay. However, the kaiseki dinner was somewhat disappointing. The dishes lacked flavour, and many of them had a softer, mushy texture. The pacing of the meal could also be improved — there was about a 45-minute wait between courses, which felt quite long. In addition, there were occasional odours noticeable during food service that slightly detracted from the overall dining experience. The staff were courteous, but at times seemed less familiar with the details of the dishes, which made it difficult to fully appreciate the meal. Overall, while there were some positive aspects, the experience did not fully meet expectations for the price.
Read More
Kenneth
icon-
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Place was anazing right out of a movie! I must vist. The food is great the staff accommodating.
Katherine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

The accommodations were wonderful, beautiful property and onsens. We loved being able to reserve the private tubs, found them very relaxing and beautiful. Meals were wonderful and staff very helpful. If the hill up to the property is a problem, we found taking a taxi or uber very easy and cheap. Highly recommend!
Danielle
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great service and staff, beautiful location and onsens.
Jean-Francois
8.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Chambre spacieuse, mais pas d’isolation sonore et thermique. Salle de bain à refaire (humidité) et taches sur les futons pour dormir. A part cela nourriture plutôt bonne, personnel très agréable et accueillant. Onsen prive très bien.
Amanda
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. Wish we could stay longer and experience more this ryokan can offer. Overall we really enjoyed our stay!
Read More
Stuart
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Very classic old school ryokan. Sure it's a little warn out but that's part of the charm. Think Hotel Grand Budapest. in Japan. Food is very classic kaiseki coursed menu, and great. the Onsen (we spent time in all 3-4 of them) were great. The views lovely. One thing to be aware of is that they charge for any child over 4 years old for the full price of an adult person which is contrary to what most tourists in Japan might be familiar with (such as kids under 6 don't pay for trains etc). They also claim to be kids friendly which I wouldn't agree with. They didn't have a crib and were very insensitive to my 1yr old daughters sleep/nap schedule bursting into our room without notice while they were sleeping to get pillows for the other room.
Read More
Kristin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

A very unique japanese experience. Amazing dinner and breakfast.
Aaron
2.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

I do not recommend this ryokan as a luxury property. It does not meet the standard of Japanese hospitality (omotenashi: thoughtful, anticipatory care for guests). Although I expected a traditional ryokan to be cooler, our room was abnormally cold even with the heater at 31°C/88°F, an issue other guests also reported in the lobby. We had to sleep in multiple layers, and only a gas heater with a strong oil smell was initially offered before a small electric heater was found, which barely helped. More concerning was the service. The ryokan is on a steep hill and offers a car service. When I asked if they could pick up my pregnant wife at the bottom of the hill, the front desk attendant (the owner) avoided eye contact and refused as this service was “only for check in and check out”, despite the driver sitting idle in the lobby. This occurred immediately after our heating complaint and felt retaliatory. My (emphasis: pregnant) wife waited in 0°C/32°F weather until another hostess intervened and apologized for the entire situation. Other hostesses beside the owner were polite and apologetic of our stay.
Read More
Janice P
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Rustic authentic experience
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Musashino Bekkan

Penafian

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Penilaian & Ulasan Keseluruhan Musashino Bekkan

Sumber lain (525)
9.2
Cemerlang
Daripada 525 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

8.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Musashino Bekkan

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jisoo
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The ryokan was not well maintained and felt quite dirty. When we were walking to the outdoor bath, we even encountered a snake. There was a strong unpleasant odor throughout the property, and the public bath area did not appear to be cleaned properly. Overall, the cleanliness and maintenance were very disappointing.
Marcela
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Padrísimo
Boglarka
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The most amazing staff who has shown us nothing but the ultimate kindness and courtesy. The place is breathtaking the beautiful and it is one of those places you never want to leave. The rooms were stunning; clean and truly offers relaxation to the absolute Max. I did not want to leave and miss these people already.
Kathryn
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Our state was excellent!!! The hospitality was warm and welcoming., the dinner and breakfast served in our room was fantastic and we enjoyed the Tatami style. We enjoyed the onsets, especially the two private ones. Everything felt so authentic it was exactly what we were hoping for.
Natasha
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Dinner and breakfast were fresh and delicious! There were many parts of it that we got to try and experience which was a lot of fun. The private onsen in our room and the one that is available to use was super relaxing and soothing after a long day of travel. The room was spacious and very cozy as well.
Nicole
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

My family generally enjoyed this traditional Japanese experience. The staff was absolutely wonderful, attentive, and friendly. The onsen on our deck was lovely, and we enjoyed our allotted 30 minutes in a private onsen elsewhere on the property. However, our room was old and smelled strongly of mildew. There was water damage on the ceiling and the wall. I opened the windows, but it only mitigated the smell so much. The futon mats were also very uncomfortable to sleep on. Even my kids complained about how uncomfortable they were, and they can usually sleep anywhere. We had a poor night's sleep and were happy to check out the next day. Finally, the food was not to our liking. I recognize this is probably just a cultural difference, but we are very adventurous eaters and we felt we needed to choke down our 8-course dinner as to not offend the staff. Overall, we appreciated the ryokan experience and highly praise the staff, but we would not return to this location.
Read More
TAE KYU
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

프라이빗 온천이 좋았음
Jereny Jazbeth
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Muy amables, la comida fue toda una experiencia. El lugar muy bonito y acogedor.
Jacqueline
icon-
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

This place was a dream after a busy few days in Tokyo. The onsens (private and public) were serene, the property and rooms are beautiful, and the service was impeccable.
Julieta
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff was nothing but super friendly. Onsens were so beautiful and the property was stunning! They even drove us down the hill to the train station so we did not have to lug all our luggage down the hill. Highly recommend and would go back!
Rina
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

The facility is very clean and has a relaxing atmosphere. The onsens were excellent and definitely a highlight of the stay. However, the kaiseki dinner was somewhat disappointing. The dishes lacked flavour, and many of them had a softer, mushy texture. The pacing of the meal could also be improved — there was about a 45-minute wait between courses, which felt quite long. In addition, there were occasional odours noticeable during food service that slightly detracted from the overall dining experience. The staff were courteous, but at times seemed less familiar with the details of the dishes, which made it difficult to fully appreciate the meal. Overall, while there were some positive aspects, the experience did not fully meet expectations for the price.
Read More
Kenneth
icon-
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Place was anazing right out of a movie! I must vist. The food is great the staff accommodating.
Katherine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

The accommodations were wonderful, beautiful property and onsens. We loved being able to reserve the private tubs, found them very relaxing and beautiful. Meals were wonderful and staff very helpful. If the hill up to the property is a problem, we found taking a taxi or uber very easy and cheap. Highly recommend!
Danielle
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great service and staff, beautiful location and onsens.
Jean-Francois
8.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Chambre spacieuse, mais pas d’isolation sonore et thermique. Salle de bain à refaire (humidité) et taches sur les futons pour dormir. A part cela nourriture plutôt bonne, personnel très agréable et accueillant. Onsen prive très bien.
Amanda
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. Wish we could stay longer and experience more this ryokan can offer. Overall we really enjoyed our stay!
Read More
Stuart
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Very classic old school ryokan. Sure it's a little warn out but that's part of the charm. Think Hotel Grand Budapest. in Japan. Food is very classic kaiseki coursed menu, and great. the Onsen (we spent time in all 3-4 of them) were great. The views lovely. One thing to be aware of is that they charge for any child over 4 years old for the full price of an adult person which is contrary to what most tourists in Japan might be familiar with (such as kids under 6 don't pay for trains etc). They also claim to be kids friendly which I wouldn't agree with. They didn't have a crib and were very insensitive to my 1yr old daughters sleep/nap schedule bursting into our room without notice while they were sleeping to get pillows for the other room.
Read More
Kristin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

A very unique japanese experience. Amazing dinner and breakfast.
Aaron
2.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

I do not recommend this ryokan as a luxury property. It does not meet the standard of Japanese hospitality (omotenashi: thoughtful, anticipatory care for guests). Although I expected a traditional ryokan to be cooler, our room was abnormally cold even with the heater at 31°C/88°F, an issue other guests also reported in the lobby. We had to sleep in multiple layers, and only a gas heater with a strong oil smell was initially offered before a small electric heater was found, which barely helped. More concerning was the service. The ryokan is on a steep hill and offers a car service. When I asked if they could pick up my pregnant wife at the bottom of the hill, the front desk attendant (the owner) avoided eye contact and refused as this service was “only for check in and check out”, despite the driver sitting idle in the lobby. This occurred immediately after our heating complaint and felt retaliatory. My (emphasis: pregnant) wife waited in 0°C/32°F weather until another hostess intervened and apologized for the entire situation. Other hostesses beside the owner were polite and apologetic of our stay.
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Janice P
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Rustic authentic experience
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