WELLSTAY Namba

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日本人です　チェックインの時　表示されているのが　外国語表記が多かったので　ちょっと戸惑いましたが　スタッフの方が　丁寧に教えてくださったので　よくわかりました♪お値段以上の 充足感をいただきました また利用させていただきます♪

地點很棒， 在南波大馬路上很好找， 離百貨商場跟便利商店都很近， 主要黎南撥八阪神社很近， 可以每天早去神社走走， 入住期間不會有打掃房間的服務， 不過這邊CP值滿好的，4人房 住兩個人滿剛好的，下午15-22點一樓有免費咖啡茶飲提供.

My family and I decided to end our stay at Wellstay Namba 4 days early due to a SERIOUS BREACH OF SAFETY. Initially we were not happy with the room as it was cramped, not well laid out and the beds and pillows were terrible. We had requested alternative pillows and an extra blanket, but were told there were none and we were given everything needed for our stay. We were willing to look past this issue and continue our stay, until the situation escalated from uncomfortable to dangerous. My 10 year old son opened the window from the top bunk and we realised that it opens completely, leaving nothing to stop one of my children from falling 6 floors to their death. We are just thankful that it was not one of our younger children. The hotel has denied any fault or liability for the issue. This is unacceptable and a serious oversight and breach of safety by the hotel. We will be reporting this to consumer affairs.

Location. And our room is neat.

위치도 좋고 깨끗한곳

We had a great stay. The room size was quite decent, especially compared to typical hotels in Japan. It accommodated five people comfortably. The location was very convenient—just a short walk to a FamilyMart and 10 mins walk to Namba Station.

Staff was not helpful.

Rooms were really clean. Check in was super easy. Staff was great

Nice place but the washer and dryers need attention. Should have more or replace the ones that don’t work, there’s only two sets for a whole hotel of people. And one is out of order

用環境舒適、空間大，每天都有提供免費的飲料、跟毛巾換洗服務地理位置方便

2 English-speaking travelers with limited Japanese abilities and 4 large check-in suitcases arrived in Namba hoping to find someplace for the night. Thankfully, through Expedia, WELLSTAY Namba had a room available with 2 bunk beds at an affordable price. It was a great find! The lobby was cozy and warm the chilly, late November night we arrived. It was decorated with colorful art on the walls. There was free wifi, a vending machine, a wall lined with chairs at a long table furnished with electrical sockets for charging devices, a bathroom, various benches/ couches and comfy chairs to sit in, and a drink machine available to customers until 10pm (hot and cold corn drink, coffee, cocoa, tea, anyone?). The staff kindly and swiftly checked us in and provided instructions on the features of the stay and the simple check out procedure (leave your receipt in the check out box near the elevator). The room was clean. The 2 bunk beds were against one wall and the hallway from the door entrance, the tv, sink, mirror, and low sitting shelves on the opposite wall. In the hallway was the doorway to the bathroom with a bidet equipped toilet and a walk-in shower with nice smelling shampoo, conditioner, and body soap bottles. The bathroom door must be closed to prevent tripping alarms.The room had wifi, a tv, and had clean dishes and drink glasses for use by room guests in a drawer under the counter, and a little device for boiling hot water.

コスパ最高だと思います。 近くにスーパーやコンビニもありますし、部屋のレンジ・湯沸かし・皿やカトラリーも充実。口コミ通り、フロントで寝巻きも借りることができました。シャワーの水量も良く、トイレも清潔でした。 子どもたちも喜んでいました。

The Pros: The room was large for the four of us. My kids loved the bunkbed. It was nice that there were complimentary beverages (3p-10p). It was nice that there were laundry machines to use. Note: dryer does not dry bulk items. You must hang dry damp clothes in your own room. It was nice that Namba is a short walk from the hotel. It was nice to have a few restaurants, 7/11, and Family Mart nearby, and a 100 yen store to browse. And it was nice that the Namba Yasaka Shrine is in the backyard. The cons: sounds like a racetrack outside the window from the road (out of the hotel's control). If you're tired enough, you will sleep through it. My last point is 100% speculative (maybe my paranoia). My respiratory system reacts to mold quickly, i.e. asthma flares. When I'm outside strolling, I'm fine. When I'm inside the room, the wheezing and breathing get heavy. I think the split heat pump system may not be cleaned frequently. All I can recommend is to clean the appliance, OR add a mobile air cleansing unit. Overall, quite satisfied with the stay.

Great spot

The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.

In my opinion, this place was actually my top hotel to stay at. Great location, right in the heart of Osaka. Walking distance was perfect to everything. The hotel itself was super clean, and pretty spacious for the deluxe family room (accommodate up to 4 people) was perfect. The staff was very helpful and nice. They are right on time. So if your check in is at 3pm, then your check in is at 3pm sharp! They also have a great service for Luggage if you are traveling to another hotel (Tokyo) they do have it which costs $25 fee, which was well worth it!!! if we ever come back to Osaka, this will be my go to hotel! 5 stars in my opinion.

Room was spotless everything was perfect. The lockers they have are perfect for luggage

ランドリーの乾燥機だけ、２時間しても全く乾いていなかったのでそれだけが残念でしたが、他は全て満足です。

Affordable and in a great spot. Quick access to train station and key landmarks. Room was clean and staff were friendly.