Erena Tulum

Condominium
8.0
/10
Sangat Baik
30 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Monique

10.0
/ 10
The room was very clean, the staff was wonderful and very helpful. It’s so easy to
Lihat terjemahan

Marcos

10.0
/ 10
Note to owners to please clean room pool before guest arrive. All others great room.
Lihat terjemahan

Tata Abule

10.0
/ 10
I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Lihat terjemahan
Di Kawasan
Lihat Peta
C.8 Sur La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77765

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Erena Tulum ialah sebuah penginapan dalam kawasan persekitaran yang baik, yang terletak di Tulum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Erena Tulum

C.8 Sur La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77765
Temui Lebih Banyak Tempat
Luar Bangunan Erena Tulum
Luar Bangunan 2 Erena Tulum

Ketahui Lebih Lanjut Mengenai Erena Tulum

General


Dalam kejiranan (La Veleta) di Tulum

Location


Dengan penginapan di Erena Tulum di Tulum (La Veleta), anda akan berada dalam lingkungan 10 minit memandu dari Runtuhan Tulum Mayan dan Taman Negara Tulum. Kondo ini berada 5.7 km dari Pantai Tulum dan 7.5 km dari Playa Paraiso.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Holistika Art Walk - 0.8 km / 0.5 mi
Hospital de Tulum - 1.6 km / 1 mi
Taman Dos Aguas - 1.9 km / 1.2 mi
Pusat Gaya Hidup Hunab - 3.3 km / 2 mi
Taman Jaguar - 3.4 km / 2.1 mi
Cenote Cristal - 3.8 km / 2.4 mi
Temple of Doom - 4.1 km / 2.5 mi
Cenote Calavera - 4.2 km / 2.6 mi
Cenote Escondido - 4.6 km / 2.9 mi
Pintu Masuk Taman Jaguar - 5.2 km / 3.2 mi
Tempat Pandang Jaguar Tulum - 5.3 km / 3.3 mi
Menara Tulum - 5.5 km / 3.4 mi
Pantai Tulum - 5.7 km / 3.5 mi
Casa del Cenote - 5.9 km / 3.7 mi
Kuil Tuhan Menurun - 5.9 km / 3.7 mi

Lapangan terbang terdekat ialah:
Lapangan Terbang Antarabangsa Tulum (TQO) - 39 km / 24.2 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 121.1 km / 75.2 mi

Facilities


Kecapi pemandangan dari teres atas bumbung dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Kondo ini juga menampilkan perkhidmatan rencam dan tempat berkelah. Pengangkutan ulang-alik ke pantai (dengan surcaj) menjadikannya mudah untuk menikmati keindahan tepi laut.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di kondo. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.

Rooms


Selesakan diri anda di salah sebuah daripada 12 bilik berhawa dingin, yang menampilkan kolam renang persendirian dan TV Pintar. Dapur sedia dilengkapkan dengan peti sejuk/penyejuk beku saiz penuh. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi cerek elektrik dan seterika/papan seterika, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Erena Tulum

Bar, Kafe dan Lounge Erena Tulum
Bar, Kafe dan Lounge
Kolam Renang Erena Tulum
Kolam Renang
Ruang Umum Erena Tulum
Ruang Umum
Perkhidmatan Hotel Erena Tulum
Perkhidmatan Hotel
Luar Bangunan Erena Tulum
Luar Bangunan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Minuman alu-aluan
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang terbuka
  • Kawasan berkelah
  • Taman
  • Kabana kolam renang

Umum

  • Kawasan merokok
  • Teres atas bumbung
  • Pendiangan di lobi
  • Parkir

Kemudahan Umum

  • Parkir
  • Kedai kopi
  • Lif

Makanan dan Minuman

  • Bar tepi kolam renang

Pengangkutan

  • Shuttle kawasan pantai

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Pembolehcapaian mudah

Polisi Penginapan & Maklumat Umum di Erena Tulum

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 22:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Hartanah ini tidak memerlukan dokumentasi kesihatan semasa mendaftar masuk, Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Mesra LGBTQIA+, Katil bayi (kot) tidak tersedia, Katil lipat simpan/tambahan tidak tersedia, Daftar masuk tanpa sentuhan disediakan, Tetamu akan menerima e-mel sebelum ketibaan 24 jam, Tetamu akan menerima e-mel yang mengandungi arahan daftar masuk khas, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 22:00 - hingga 11:00
Bilik tersedia di Erena Tulum
12
Fasilitas lain di Erena Tulum
Perkhidmatan dobi, Daftar masuk ekspres, Minuman alu-aluan, Daftar keluar ekspres, Penyambut tetamu 24 jam

Soalan lazim tentang Erena Tulum

Apa facilities yang tersedia di Erena Tulum?
Berikut facilities yang ada di Erena Tulum seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Erena Tulum?
Masa check-in di Erena Tulum bermula dari 14:00 - 22:00 manakala masa check-out ialah pada Sebelum 11:00
Berapakah jumlah bintang yang dimiliki oleh Erena Tulum?
Erena Tulum ialah hotel bertaraf 3.0-bintang.
Berapakah jumlah bilik yang terdapat di Erena Tulum?
Jumlah keseluruhan bilik di Erena Tulum ialah 12.
Apakah ulasan tetamu untuk Erena Tulum?
Erena Tulum terkenal dengan Kebersihan, Keselesaan Bilik, berdasarkan ulasan daripada tetamu sah Traveloka.

Lebih Banyak Ulasan Daripada Tetamu Lain di Erena Tulum

8.0
Sangat Baik
Daripada 30 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Erena Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Monique
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The room was very clean, the staff was wonderful and very helpful. It’s so easy to
Beata
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

I want to formally complain about our stay at Erena Mindful Apartments and to request a refund due to multiple serious issues that significantly affected both our comfort and safety. Unfortunately, the accommodation did not meet reasonable expectations or the standards described at the time of booking. During our stay, we experienced the following problems: - Power outages in the apartment - Non-functioning water supply on multiple occasions - A blocked toilet - We were briefly trapped in the elevator for several minutes, which was a distressing and potentially unsafe experience - The reception did not provide us with the entrance code, nor did they inform us that the main gate would be locked in the evening, causing us to being locked out in the rain. When we tried to call the number stated by the gate they for some reason did not provide the code. We finally got in with another guest. - The balcony and/or balcony glass had not been cleaned, which clearly indicated poor housekeeping standards - General rudeness from the reception staff Taken together, these issues resulted in a stay that fell well below acceptable standards. In particular, the lack of water, electricity, and functional sanitation, as well as the elevator incident, represent serious deficiencies that materially impacted our stay and could be considered safety-related concerns. Please reach out to me regarding refund. We have always been happy with you services before but this hotel was not good. Thanks.
Read More
Marcos
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Note to owners to please clean room pool before guest arrive. All others great room.
Tata Abule
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Miriam Fabiola Alonso
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

La habitación estuvo excelente al igual que el trato en recepción. Al principio tenía mis dudas porque leí algunas reseñas, pero todo me encantó. Definitivamente volvería a reservar ahí.
Arianne
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec
Shantal Shyanne
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!
Read More
KATHERINE
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked. Worst was the bed…a box spring with a 1 inch topper for a mattress. The person managing the units tried her best but the units were in poor shape/condition. Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.
Read More
Annegret Heidi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 63 minggu yang lalu

Expedia Group verified review

Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!
Read More
Hilda Monserrath
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

Todo muy bien sólo las calles de alrededor están un poco mal
Simon
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.
Melody
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!
Feroze
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.
Arica
8.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

I would have had a better stay but the electrical plug in the Kitchen was disfunctional making a loud popping noise the entire time i was there. The room was clean however my bedsheets were dirty or stained upon arival. When i notified staff they changed the sheets but not the comforter. I slept on pool towels. The comforter smelled like dog and had some pet hairs on the bed. I was eventually moved to another room on my last night but that room needed some painting especially in the bathroom. Around the property is very clean. The hotel seems to be newly built or renovated and some rooms are still being renovated and constructed. Erena has constant hot water, flushing toilets, And i never lost power. Location is excellent!! Remember Tulum doesn’t have street lights. Erena is a few blocks from restaurants, hookah bar, and shops. Only 8 minutes from downtown where the ADO bus station is located. 16 minutes from Beach Clubs. I absolutely loved the location. Erena does not have a restaurant or bar service. The closest food is an Italian restaurant that has pizza and other stuff. Staff was very nice. I would stay again but I would ask for a newer room within the hotel.
Read More
Marisa
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. This isnt a hotel They're condo apartments. Everything was very clean. We only had a problem with our shower but, the maintenance crew were working on it. This is a perfect stay of you want to stay in downtown Tulum. A good amount of tourist but not so many where you're crowded. The staff, Veronica and Sara were excellent for help and advice of what to do, or eat.
Read More
Amy
10.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

Very happy with my stay. Sara, was very friendly.
Ana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Me gustó el espació, solo q sii mejoría la alberca de abajo
Antrice
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 74 minggu yang lalu

Expedia Group verified review

Loved everything except we needed more towels!
Lester
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
6.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Gran lugar, pero tiene dos detalles muy importantes. 1 la puerta tiene un espacio muy grande entre el suelo y la parte baja de la puerta lo que hace que se meta mucha agua cuando llueve y bichos. 2 el aire acondicionado está muy pequeño para el cuarto
Quania
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 92 minggu yang lalu

Hotels.com verified review

Called the property many of times trying to get the exact location I even emailed them. No response still to this day I haven’t heard back from them. It’s listed under hotels but that it’s not. It’s actually called Erena mindful apartments and not Erena Tulum. Check in was at 2pm the room wasn’t ready until 4:30pm. Finally go into the room after she’s done cleaning it. Stains on the pillow cases an sheets. Old food particles left in the sink , dead gnats in the lining of the freezer, mildew, mold, and nasty green grime on the shower head. Overall unacceptable. We gathered our things and left didn’t even stay there none of the days. I requested a refund and still haven’t heard anything
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Erena Tulum

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.0
Sangat Baik
Daripada 30 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Erena Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Monique
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The room was very clean, the staff was wonderful and very helpful. It’s so easy to
Beata
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

I want to formally complain about our stay at Erena Mindful Apartments and to request a refund due to multiple serious issues that significantly affected both our comfort and safety. Unfortunately, the accommodation did not meet reasonable expectations or the standards described at the time of booking. During our stay, we experienced the following problems: - Power outages in the apartment - Non-functioning water supply on multiple occasions - A blocked toilet - We were briefly trapped in the elevator for several minutes, which was a distressing and potentially unsafe experience - The reception did not provide us with the entrance code, nor did they inform us that the main gate would be locked in the evening, causing us to being locked out in the rain. When we tried to call the number stated by the gate they for some reason did not provide the code. We finally got in with another guest. - The balcony and/or balcony glass had not been cleaned, which clearly indicated poor housekeeping standards - General rudeness from the reception staff Taken together, these issues resulted in a stay that fell well below acceptable standards. In particular, the lack of water, electricity, and functional sanitation, as well as the elevator incident, represent serious deficiencies that materially impacted our stay and could be considered safety-related concerns. Please reach out to me regarding refund. We have always been happy with you services before but this hotel was not good. Thanks.
Read More
Marcos
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Note to owners to please clean room pool before guest arrive. All others great room.
Tata Abule
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Miriam Fabiola Alonso
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

La habitación estuvo excelente al igual que el trato en recepción. Al principio tenía mis dudas porque leí algunas reseñas, pero todo me encantó. Definitivamente volvería a reservar ahí.
Arianne
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec
Shantal Shyanne
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!
Read More
KATHERINE
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked. Worst was the bed…a box spring with a 1 inch topper for a mattress. The person managing the units tried her best but the units were in poor shape/condition. Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.
Read More
Annegret Heidi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 63 minggu yang lalu

Expedia Group verified review

Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!
Read More
Hilda Monserrath
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

Todo muy bien sólo las calles de alrededor están un poco mal
Simon
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.
Melody
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!
Feroze
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.
Arica
8.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

I would have had a better stay but the electrical plug in the Kitchen was disfunctional making a loud popping noise the entire time i was there. The room was clean however my bedsheets were dirty or stained upon arival. When i notified staff they changed the sheets but not the comforter. I slept on pool towels. The comforter smelled like dog and had some pet hairs on the bed. I was eventually moved to another room on my last night but that room needed some painting especially in the bathroom. Around the property is very clean. The hotel seems to be newly built or renovated and some rooms are still being renovated and constructed. Erena has constant hot water, flushing toilets, And i never lost power. Location is excellent!! Remember Tulum doesn’t have street lights. Erena is a few blocks from restaurants, hookah bar, and shops. Only 8 minutes from downtown where the ADO bus station is located. 16 minutes from Beach Clubs. I absolutely loved the location. Erena does not have a restaurant or bar service. The closest food is an Italian restaurant that has pizza and other stuff. Staff was very nice. I would stay again but I would ask for a newer room within the hotel.
Read More
Marisa
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. This isnt a hotel They're condo apartments. Everything was very clean. We only had a problem with our shower but, the maintenance crew were working on it. This is a perfect stay of you want to stay in downtown Tulum. A good amount of tourist but not so many where you're crowded. The staff, Veronica and Sara were excellent for help and advice of what to do, or eat.
Read More
Amy
10.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

Very happy with my stay. Sara, was very friendly.
Ana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Me gustó el espació, solo q sii mejoría la alberca de abajo
Antrice
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 74 minggu yang lalu

Expedia Group verified review

Loved everything except we needed more towels!
Lester
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
6.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Gran lugar, pero tiene dos detalles muy importantes. 1 la puerta tiene un espacio muy grande entre el suelo y la parte baja de la puerta lo que hace que se meta mucha agua cuando llueve y bichos. 2 el aire acondicionado está muy pequeño para el cuarto
Quania
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 92 minggu yang lalu

Hotels.com verified review

Called the property many of times trying to get the exact location I even emailed them. No response still to this day I haven’t heard back from them. It’s listed under hotels but that it’s not. It’s actually called Erena mindful apartments and not Erena Tulum. Check in was at 2pm the room wasn’t ready until 4:30pm. Finally go into the room after she’s done cleaning it. Stains on the pillow cases an sheets. Old food particles left in the sink , dead gnats in the lining of the freezer, mildew, mold, and nasty green grime on the shower head. Overall unacceptable. We gathered our things and left didn’t even stay there none of the days. I requested a refund and still haven’t heard anything
Read More
Bilangan ulasan setiap halaman
20
40