Delfin Beachfront Resort – Downtown Puerto Vallarta Optional All-Inclusive

The adults only Tower looks okay we saw some rooms that they were being cleaned but the rest of the place needs a major remodel it was dirty and I would never go there again

Great room on the 8th floor with good views. Not that I minded but girlfriend thought that the water could be hotter for showers. Other then that, great

Room was very clean. Fresh towels daily. No patio lock. Security staff super helpful and attentive. We were always able to get lounge chairs and umbrella at beach. Beach gets very busy by end of the day. Pool is small, was often very busy with children in floats and splashing not much room for others.

Buena ubicación y vista a playa!!

Amazing staff and beautiful view from our room beach was clean and pools great

Great location.

Si

Buen hotel para tener lo basico

Great little resort, close to everything you need or want to see. Restaurant buffet was small but food was good.

Large windows and good balcony! Loved all the pools and amazing view of the pier!

Basic hotel. Great staff. Great location.

Exelente muy buen servicio y el personal super atento super recomendable.

Rooms are old and smells humidity

Esta realmente comoda la habitación el personal agradable la comida y bebidas del hotel 0 ami gusto nada buenos ninguno

Page vista à la montaña matrimonial. Me dieron un cuarto de menos valor. Pedi Camino al cuarto que me corresponde. Me entregaron uno sucio y manchado. Pedi cambio y me querian cobrar 1000 mas por noche y me quitaban todo incluido. La señora de limpieza AURORA estuvo de mala cara Durante mi estancia de 5 Dias. Al final, me querian cobrar 1,500 por una mancha que ya estaba ahi. El baño estaba de mala condicion. A todo esto aun me querian cobrar mas por otro cuarto. Muy mala atencion. No me volvere a quedar ahi.

I booked an ‘all inclusive’ and all I got was a room The receptionist basically argue with me saying that they don’t have All Inclusive while they have a sign on the counter offering all inclusive I also booked ‘adults only’ and was children everywhere Very misleading! I request a refund.

The beach facing room was a large clean room with a balcony facing the ocean.

Nothing was included not even coffee

Great property near the centre of the romantic zone on the beach. Excellent for walking, restaurants nearby, beach and swimming.

Did this hotel deserve 5 stars? No. Did it deserve 3 stars? Yes, but remember, 3 stars on Hotels.com is "OK". And for about $120 usd/night, on the beach, in PV, "OK" isn't bad. A lot of what frustrated me initially, was the contradictory info we received either through Hotels.com or at the property. When you check in, they give you a "Regulations and service time table" document. There is a lot of negative information, which I personally don't think is a good way to start a week at a hotel. The water was turned off once in the middle of the night and 3 times (that we noticed) during the day. One of these times was for 4 hours due to a broken pipe. We had to ask for someone to come up to the room with a bucket of water to flush the toilet. The maid was great until it was her day off and management evidently didn't think to cover her rooms. They had the room cleaned after we mentioned it. Hotels.com states there is no elevator but reviews mention 2 elevators with one of them broken. There are 2 elevators and one stopped working at least once/day. Hotels.com says there are 3 pools. However, one pool (adults only) is available for a 350p fee (good toward food/drink). The other pools are in a large patio area but there are only 6 umbrellas. Over the weekend we were there, you had to get out there early to snag an umbrella. So....not a bad hotel. Good location for the price. They need to update their Hotels.com info and their check-in document.