ibis Amsterdam Centre

This has been one of the worse stays at ibis I’ve had over the world. Firstly, our eurostar train was cancelled due to a fatality so we could not arrive on the first day of our booking, when I called the hotel to let them know and ask if it was possible not to get charged as it was beyond our control, the member on the staff said to me ‘tell me if you are coming at all or not, we are very busy, if you are not coming we can give the room to someone else’. Let alone discussing or responding to my question, being told that they’ll give my room to someone else if out of order and extremely disappointing to start with, this was hence my first impression of this hotel. On arrival after such a hassle next morning I arrived to find the room in ok state, beds were made but the room didn’t seemed to have been cleaned, bathroom sink wasn’t clean and there were no toilet rolls, had to come down to the reception for the toilet roll, before popping out of the hotel. Also, the room smells musty and smoky throughout the stay. Not acceptable at all. Next when we got back in the evening went in to have a shower only to realise there was only 1 bath sheet between two adults. Staff did not bother to apologise of compensate in anyway when I told them at checkout. I would like a full explanation about the poor service and attitude of your staff.

Excellent staff, clean room and great breakfast

Bueno por el precio, ubicación y atención

Hotel muito bem localizado, quarto confortável, ótimo café da manhã.

The team was Great to us; very, kind, clean place, the área very céntric, easy access, good price.

We did not gave breakfast at hotel.

Clean rooms, great location and friendly staff

Beklentinizi yüksek tutmayın ama fiyat performans 👍

Loved the hotel being so central. Nice entrance area , bar, seating. Train noise fairly disturbing until the early hours. Fabulous view over the river ! So a bit mixed..

La habitación muy linda solo considero que es pequeña aunque la vista fuera hacia los trenes no es ruidosa está muy bien ubicado, el personal es amable y el desayuno está bien

Todo excelente

Only the scrambled eggs are dry. All other stuffs were excellent. The location is excellent

Very cozy hotel strategically situated at the heart of the city, right next door to Amsterdam Central Station. Easy to go around: Dam Square, Royal Palace and many famous tourist attractions and/or culinary experience as well as shopping areas. Room is also clean & safe. You can catch public train in Central Station which took 15-20 mins journey to/from the Schiphol Airport. Won't mind rebook the hotel on my next trip to the city. Very highly recommended.

Towels were very thin and cheap. No coffee maker in room. No free coffee in the lobby.

Rome is very small for 3people

Very nice staff. Excellent location. Nice room but very small. Closet space in tiny!!!

Everything was good

Beautiful and easy

Equipe gentil.

O quarto muito bom e a cama maravilhosa