The Muse Hotel Boracay

great staff - so kind and respectful

Es war ein sehr schöner Aufenthalt mit einem außergewöhnlich tollen Team - danke schön!

All the Staff members were great. Especially Rhoda Aplaon and Elmer. Room and pool were clean. Will definitely come back next time.

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The front desk staff accommodated us with our requests when there was a slight miscommunication with our booking. The supervisor was very emphatetic with us and went out of his way to upgrade our room to a two queen bed and larger room because he felt we dessrved to have a more relaxing space after a long travel. In addition, all their staff from housekeeping, security, concierge, room attendants, front desk were very helpful and attentive to our needs all the time. The rooms are spotless, comfortable beds, with complimentary coffee and water which is really nice to have. My family will definitely be back in this hotel in the near future and highly recommend it. Oh and btw, it is located a few steps away from the most beautiful beach in the world!!!

Staff were excellent. Very close to the beach and DMall

Its very dirty, stinks everywhere, lobby, elevator, Bathrooms. Stinks like sewer. The room is well made but stills feel dirty and stinky.. staff are incompetent. No gym in the premises. The deck in the ocean view was full of debris!!! Very concerning for children.. they made me pay $200 for extra person in room. So ridiculous.!!! Never coming back to boracay!! They boracay overall smells like sewer and very annoying activity sellers!!!

Staff were very helpful and professional and polite. Very easy to talk to

Greatest staff!

You can always request for bottled water anytime.

Staff are friendly and accommodating.

It’s clean and safe. Room is spacious. Staff are friendly and helpful. Maybe just repair the shower head and the shampoo and soap dispenser.

Great location on the beach front. Hotel rooms does not really have an ocean view. The breakfast offered daily has a wonderful ocean view. Staff is very friendly. The pool is in the center on a lower level.

I had second thoughts to book this hotel (because I wanted to book more popular hotels) but no regrets! It is now on my list of the top hotels that I have stayed so far, it's even better than some high-end 5-star hotels. My family arrived earlier than the check-in time but we were quickly accomodated and given a room. There were welcome drinks and they gave us wifi access for our entire stay (up to 40 mbps speed). The room and bathroom was very clean with complete toiletries and even a complimentary safety kit (alcohol, face mask, etc.) was given. The free breakfast buffet is not indicated in Expedia but it is included; the food is simple but great, there is also variety everday. The pool is clean and good for kids because it is not deep. All of the staff from the doorman, receptionist, maintenance, would always greet with a smile and were kind to answer to any request/question. If you are looking to experience your Boracay bucketlist, this hotel is one of the best options because it is near famous restaurants and cafes (also walking distance to main road, docking area for tours and activities, D'mall) other than the fact that it is on the beachfront. Just some points to improve is that the top floor is not accessible at the time of our stay. Also, don't know if it is a pro or con that they cleaned our room even without us asking - but it is an appreciated gesture. For what we paid which was USD330 for 4D3N, it was definitely worth it and I would recommend to anyone.

Quiet and private. Staff are accommodating and well trained.

今回は2019-20の年越しで利用しました。 台風の影響を受け、最上階は利用不可でした。 他のホテルもですが、計画停電時ありでした。 116号室を、利用。 入口から近くて便利。 ただ、隣の外ではスキューバーの青空教室をしてるので、カーテンは開けれない感じです。 プールも地下にありますが、すこし薄暗い感じ。 朝ごはんは、オムレツや目玉焼きがオススメ。 そんなに種類はありません。 スタッフは感じの良い方もいてます。 お風呂のお湯はちゃんとでます。 タオルはよい香りでした。 一階部分に中華系の海鮮料理店もあります。

When we got there, they didn't have us checked in even though it says here that they do 24-check in.They said that they were having our rooms cleaned that was why they couldn't give us a room right away. hWhen they finally gave us a room, they were very dirty and not pleasant to look at. Especially the bathrooms. In addition to that, the hairdryer and the wifi were both not working. The staff of the hotel were very nice though.

The absolute worst “hotel” I’ve ever stayed at in my life. It’s more of a grimy hostel with bigger rooms. The room was filthy, the staff completely oblivious to even almost caring. Would argue with you instead of help. No beach chairs, no amenities, a true 1 Star piece of garbage. The rooms we do gross. Thick coat of dust on the bed, stains and dirt on walls. Old showers, the toilet leaked. Nightmare, never stay here.

Great amenities, friendly staff and very clean.

IT WAS A GREAT EXPERIENCE STAFF WAS COURTEOUS AND VERY NICE