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Pousada Castelo de Óbidos - Historic Hotel

Lain-lain
8.8
/10
Sangat Baik
305 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Susan
10.0
/ 10
Excellent experience. We were in the castle. Service was excellent. Room was nice and clean and quiet. It smells musty ( not too bad though) but expected for an old castle. The town is quaint as well with shops. Had excellent meal in town and great breakfast at hotel. This was one of our favorite experiences!
Lihat terjemahan
Alistair
10.0
/ 10
Incredible hotel, actually part of the castle. Quirky, fun rooms, Energetic climb to the restaurant. Highly recommend. Guests need to be advised how to check in since it is not possible to drive to the entrance
Lihat terjemahan
Sonia
10.0
/ 10
While parking outside the town and walking in with bags was a little inconvenient, it was understandable and well worth the trouble.
Lihat terjemahan
Di Kawasan
Lihat Peta
Paço Real, Óbidos (Santa Maria), Óbidos, Distrito de Leiria, Portugal, 2510-999

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
WiFi
Penginapan di Pousada Castelo de Óbidos - Historic Hotel ialah pilihan yang baik apabila anda melawat Óbidos (Santa Maria). Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Pousada Castelo de Óbidos - Historic Hotel

Paço Real, Óbidos (Santa Maria), Óbidos, Distrito de Leiria, Portugal, 2510-999
Temui Lebih Banyak Tempat
Lain-lain Pousada Castelo de Óbidos - Historic Hotel
Lain-lain 2 Pousada Castelo de Óbidos - Historic Hotel

Ketahui Lebih Lanjut Mengenai Pousada Castelo de Óbidos - Historic Hotel

Lokasi


Penginapan di Pousada Castelo de Óbidos - Historic Hotel ialah pilihan yang baik apabila anda melawat Óbidos (Santa Maria).

Tentang Pousada Castelo de Óbidos - Historic Hotel

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Pousada Castelo de Óbidos - Historic Hotel eksklusif untuk anda.

Pousada Castelo de Óbidos - Historic Hotel adalah penginapan yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu penginapan ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Pousada Castelo de Óbidos - Historic Hotel.

Semua kemudahan dari Pousada Castelo de Óbidos - Historic Hotel

Lain-lain Pousada Castelo de Óbidos - Historic Hotel
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Perkhidmatan perkahwinan
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan

Makanan dan Minuman

  • Bar
  • Sarapan
  • Bar snek

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Umum

  • Bankuet

Kemudahan Dalam Bilik

  • TV

Sukan & Rekreasi

  • Bilik permainan

Polisi Penginapan & Maklumat Umum di Pousada Castelo de Óbidos - Historic Hotel

Nota Penting
  • Fi untuk sarapan bufet: kira-kira EUR 12 seorang

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: EUR 1.00 seorang semalam, sehingga 5 malam. Cukai ini tidak dikenakan kepada kanak-kanak di bawah usia 13 tahun.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Penyewa untuk tempoh jangka panjang dialu-alukan
  • Hartanah ini menggunakan tenaga produk pembersihan mesra alam
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini dibersihkan secara profesional

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Pousada Castelo de Óbidos - Historic Hotel
17
Bilangan tingkat di Pousada Castelo de Óbidos - Historic Hotel
3
Fasilitas lain di Pousada Castelo de Óbidos - Historic Hotel
Perkhidmatan dobi, Lawatan, Perkhidmatan perkahwinan, Kakitangan berbilang bahasa, Penyambut tetamu 24 jam

Soalan lazim tentang Pousada Castelo de Óbidos - Historic Hotel

Apa facilities yang tersedia di Pousada Castelo de Óbidos - Historic Hotel?
Berikut facilities yang ada di Pousada Castelo de Óbidos - Historic Hotel seperti Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Pousada Castelo de Óbidos - Historic Hotel?
Masa check-in di Pousada Castelo de Óbidos - Historic Hotel bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Pousada Castelo de Óbidos - Historic Hotel menyediakan sarapan pagi?
Ya, Pousada Castelo de Óbidos - Historic Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Pousada Castelo de Óbidos - Historic Hotel?
Pousada Castelo de Óbidos - Historic Hotel ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Pousada Castelo de Óbidos - Historic Hotel?
Pousada Castelo de Óbidos - Historic Hotel mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Pousada Castelo de Óbidos - Historic Hotel

Penilaian & Ulasan Keseluruhan Pousada Castelo de Óbidos - Historic Hotel

Sumber lain (305)
8.8
Sangat Baik
Daripada 305 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.2

Lokasi

8.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pousada Castelo de Óbidos - Historic Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
soo jin
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

고풍스럽고 독특했습니다
Luca
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great experoence
Susan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Excellent experience. We were in the castle. Service was excellent. Room was nice and clean and quiet. It smells musty ( not too bad though) but expected for an old castle. The town is quaint as well with shops. Had excellent meal in town and great breakfast at hotel. This was one of our favorite experiences!
Maria A G de
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Como seria apenas 1 dia em Obidos escolhi este hotel por ser no castelo. Decidi pelo quarto standard por ser apenas 1 dia. NAO vale a pena , esses quartos sao bem ruins, esse quarto e fora do castelo , claustrofobico, muito pequeno. Se for ficar opte pelos mais caros q serao demtro do castelo O atendimento e perfeito, o hotel nao tem estacionamento mas eles te orientam onde parar e te buscam e levam ate o hotel com maior cuidado e alegria. Os atendentes sao perfeitos , muito simpaticose cafe da manha e restaurante do hotel sao otimos
Read More
Mark
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Very nice historic hotel.
Susan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

All staff were lovely & very helpful Telmo in dining room was exceptional!
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Atendentes muito cuidadosos e simpáticos. Hotel é lindo, mas quartos são antigos, com cheiro forte e insetos. Vale muito a pena pela experiência de ficar em um prédio histórico.
SHOGO
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

グレードの低い客室は、離れにある。ポサーダに宿泊したという事実だけ、な印象。朝食は普通。
Bennett
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Stunning setting in a centuries old tower and palace, excellent attentive staff, superb breakfast. ALERT: the property is inside a walled medieval village and not accessible by car or taxi. The hotel will meet you and bring you back to parking outside the walls.
Sosthenes
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Dining at the pousada leaves much to be desired. The staff was very attentive however it appears that the problem was in the kitchen. It took us about an hour and a half to get our order. I ordered a steak which was raw and was served with fried potato peels. My wife ordered risotto which was good. There were only two other tables with customers. There were also flies buzzing about the dining room.
Read More
Isako
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Beautiful, elegant hotel, professional and friendly staff
S K Constance
4.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Walking within castle was taxing . Too many steps .bad for my knees . Shd inform future guests about this. Amenities were also lacking - no kettle for boiling water, no bedroom slippers, no replenishment of water. Check in n check out took a long time. Only 1 porter who I must add was good . We had to wait for van n golf cart to bring luggage to our rooms . Only 1 van n 1 golf cart which starts only at 9 am. Having said all that, the views from the hotel was quite astounding n as a castle , it was interesting n quite beautiful. At breakfast only 1 service staff. The hotel is severely understaffed . The staff was helpful n good but not enough help. Area outside the hotel was nice n interesting with good restaurants n shops
Read More
Alistair
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Incredible hotel, actually part of the castle. Quirky, fun rooms, Energetic climb to the restaurant. Highly recommend. Guests need to be advised how to check in since it is not possible to drive to the entrance
Sonia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

While parking outside the town and walking in with bags was a little inconvenient, it was understandable and well worth the trouble.
Lars Kaare
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

This was our top stay in Portugal. A bit expensive, but abolutely worth it. Very nice room, with very comfortable beds. Staff were very helpful, and gave us all the information we needed. Picked up our luggage (and us) with their golfcart. Service was excellent. Exclusive access to the castle, and the towers kept you away from the tourist crowds during daytime on the city walls. Also a very nice patio in front of the reception with a nice view over over the town. If we could afford it I would have liked to stay longer here.
Read More
Rui
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

An amazing place. Great history.
Mariko
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

お城に泊まるという貴重な体験ができて、とてもよかったです。スタッフの方々もとても親切でホテルや周辺の詳しい情報を教えてくださいました。朝食もとてもおいしかったです。
Tracy
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Beautiful location with a novel concept of “Staying inside the Castle”, it’s more like staying in a hotel room, inside the Castle walls. They created a touch of charm by adding a welcome treat and sharing a letter about one of the Queens. We received an access card into the Castle to view some of the rooms and restaurant. The shops and walking streets inside the Castle walls help to create a village atmosphere. Our room provided standard amenities but appeared old and tired (hair dryer). No photos of the room as it lacked that WOW effect. We also notified the team via the app that we would be celebrating our 20th Anniversary (no special accommodations were made…for example, there was no note to say congratulations). Breakfast was good, but for the price point I would have expected more. I would not recommend booking dinner in the Restaurant (there are lots of great places in the village). At check in we were provided a map with recommendations, that was incredibly helpful. The staff was friendly and polite. We enjoyed our ride into the village and leaving the village and getting to talk to the locals.
Read More
Jeffrey
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Extraordinary stay at the Pousada Castelo de Óbidos! Though we thought parking outside of the castle walls would have been problematic, it wasn't whatsoever! The pickup & dropoff service offered by the hotel (and specifically Guillerme) was exceptional! We truly enjoyed all of the amenities offered by the "castle" ~ a once in a lifetime experience! We'll be back!!
Read More
rafaela
6.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Entendo que o hotel é antigo, mas o cheiro de mofo na sala comum estava bastante forte. Por outro lado, a equipe foi muito simpática e o atendimento no restaurante foi excepcional. No entanto, durante o check-out, o serviço de transfer até o estacionamento não estava disponível por falta de pessoal, o que me obrigou a ir andando com toda a bagagem — algo que realmente não esperava em um hotel da rede Pestana. Além disso, sou cliente Gold no Hoteis.com e, diferentemente de outras experiências, não recebi nenhum upgrade ou cortesia, o que geralmente é oferecido. Para comparação, tive uma excelente experiência no hotel da rede em Cascais, com upgrade e um ótimo vinho de boas-vindas. Por isso, ainda considero me hospedar novamente com vocês, mas deixo esse feedback para que possam avaliar esses pontos de melhoria.
Read More
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Pousada Castelo de Óbidos - Historic Hotel

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Penilaian & Ulasan Keseluruhan Pousada Castelo de Óbidos - Historic Hotel

Sumber lain (305)
8.8
Sangat Baik
Daripada 305 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.2

Lokasi

8.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pousada Castelo de Óbidos - Historic Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
soo jin
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

고풍스럽고 독특했습니다
Luca
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great experoence
Susan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Excellent experience. We were in the castle. Service was excellent. Room was nice and clean and quiet. It smells musty ( not too bad though) but expected for an old castle. The town is quaint as well with shops. Had excellent meal in town and great breakfast at hotel. This was one of our favorite experiences!
Maria A G de
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Como seria apenas 1 dia em Obidos escolhi este hotel por ser no castelo. Decidi pelo quarto standard por ser apenas 1 dia. NAO vale a pena , esses quartos sao bem ruins, esse quarto e fora do castelo , claustrofobico, muito pequeno. Se for ficar opte pelos mais caros q serao demtro do castelo O atendimento e perfeito, o hotel nao tem estacionamento mas eles te orientam onde parar e te buscam e levam ate o hotel com maior cuidado e alegria. Os atendentes sao perfeitos , muito simpaticose cafe da manha e restaurante do hotel sao otimos
Read More
Mark
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Very nice historic hotel.
Susan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

All staff were lovely & very helpful Telmo in dining room was exceptional!
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Atendentes muito cuidadosos e simpáticos. Hotel é lindo, mas quartos são antigos, com cheiro forte e insetos. Vale muito a pena pela experiência de ficar em um prédio histórico.
SHOGO
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

グレードの低い客室は、離れにある。ポサーダに宿泊したという事実だけ、な印象。朝食は普通。
Bennett
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Stunning setting in a centuries old tower and palace, excellent attentive staff, superb breakfast. ALERT: the property is inside a walled medieval village and not accessible by car or taxi. The hotel will meet you and bring you back to parking outside the walls.
Sosthenes
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Dining at the pousada leaves much to be desired. The staff was very attentive however it appears that the problem was in the kitchen. It took us about an hour and a half to get our order. I ordered a steak which was raw and was served with fried potato peels. My wife ordered risotto which was good. There were only two other tables with customers. There were also flies buzzing about the dining room.
Read More
Isako
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Beautiful, elegant hotel, professional and friendly staff
S K Constance
4.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Walking within castle was taxing . Too many steps .bad for my knees . Shd inform future guests about this. Amenities were also lacking - no kettle for boiling water, no bedroom slippers, no replenishment of water. Check in n check out took a long time. Only 1 porter who I must add was good . We had to wait for van n golf cart to bring luggage to our rooms . Only 1 van n 1 golf cart which starts only at 9 am. Having said all that, the views from the hotel was quite astounding n as a castle , it was interesting n quite beautiful. At breakfast only 1 service staff. The hotel is severely understaffed . The staff was helpful n good but not enough help. Area outside the hotel was nice n interesting with good restaurants n shops
Read More
Alistair
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Incredible hotel, actually part of the castle. Quirky, fun rooms, Energetic climb to the restaurant. Highly recommend. Guests need to be advised how to check in since it is not possible to drive to the entrance
Sonia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

While parking outside the town and walking in with bags was a little inconvenient, it was understandable and well worth the trouble.
Lars Kaare
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

This was our top stay in Portugal. A bit expensive, but abolutely worth it. Very nice room, with very comfortable beds. Staff were very helpful, and gave us all the information we needed. Picked up our luggage (and us) with their golfcart. Service was excellent. Exclusive access to the castle, and the towers kept you away from the tourist crowds during daytime on the city walls. Also a very nice patio in front of the reception with a nice view over over the town. If we could afford it I would have liked to stay longer here.
Read More
Rui
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

An amazing place. Great history.
Mariko
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

お城に泊まるという貴重な体験ができて、とてもよかったです。スタッフの方々もとても親切でホテルや周辺の詳しい情報を教えてくださいました。朝食もとてもおいしかったです。
Tracy
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Beautiful location with a novel concept of “Staying inside the Castle”, it’s more like staying in a hotel room, inside the Castle walls. They created a touch of charm by adding a welcome treat and sharing a letter about one of the Queens. We received an access card into the Castle to view some of the rooms and restaurant. The shops and walking streets inside the Castle walls help to create a village atmosphere. Our room provided standard amenities but appeared old and tired (hair dryer). No photos of the room as it lacked that WOW effect. We also notified the team via the app that we would be celebrating our 20th Anniversary (no special accommodations were made…for example, there was no note to say congratulations). Breakfast was good, but for the price point I would have expected more. I would not recommend booking dinner in the Restaurant (there are lots of great places in the village). At check in we were provided a map with recommendations, that was incredibly helpful. The staff was friendly and polite. We enjoyed our ride into the village and leaving the village and getting to talk to the locals.
Read More
Jeffrey
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Extraordinary stay at the Pousada Castelo de Óbidos! Though we thought parking outside of the castle walls would have been problematic, it wasn't whatsoever! The pickup & dropoff service offered by the hotel (and specifically Guillerme) was exceptional! We truly enjoyed all of the amenities offered by the "castle" ~ a once in a lifetime experience! We'll be back!!
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rafaela
6.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Entendo que o hotel é antigo, mas o cheiro de mofo na sala comum estava bastante forte. Por outro lado, a equipe foi muito simpática e o atendimento no restaurante foi excepcional. No entanto, durante o check-out, o serviço de transfer até o estacionamento não estava disponível por falta de pessoal, o que me obrigou a ir andando com toda a bagagem — algo que realmente não esperava em um hotel da rede Pestana. Além disso, sou cliente Gold no Hoteis.com e, diferentemente de outras experiências, não recebi nenhum upgrade ou cortesia, o que geralmente é oferecido. Para comparação, tive uma excelente experiência no hotel da rede em Cascais, com upgrade e um ótimo vinho de boas-vindas. Por isso, ainda considero me hospedar novamente com vocês, mas deixo esse feedback para que possam avaliar esses pontos de melhoria.
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