Niagara Hotel

This hotel is a complete lie. They advertise themselves as being a 5 star hotel, but I would say they are not even close to be a 1 star hotel. The customer service at Niagara Hotel is extremely poor. The employees are very unwelcoming and unfriendly. The hotel rooms are poorly cleaned. We were given this room where we found a wet and dirty towel with hair from the previous client (disgusting). The toilet was dirty with poop marks (even more disgusting). We complained and they moved us to a different room where there was hair on the sheets, the bathtub was plugged so the water had a hard time going down the drain. There was dust, dirty carpets inside the room and outside. I was placed at the end of the hall, so the elevator is far away from me which is very inconvenient as I use a cane. I asked if I could use the elevator designated for the use of the cleaning staff, as it is next to my room, but I realized that it was a very bad idea to use it. It was disgusting, smelled like trash, and it was extremely grimy and stained. And I was thinking "The employees bring clean towels, sheets, etc. in that filthy elevator." Shouldn't there be regulations and procedures of cleanliness for any hotel, especially for a so-called 5 star hotel? Another complain that I have is that I was roasting in my room, and I tried to use the AC but it didn't work. We talked to an employee and they said that it is still not the season to use the AC. What sort of explanation is that.

최강가성비 호텔. 전체적으로 오래되었지만 가격이 용서해줌.

Overall, it is good. The property is clean and in a convenient location. I hope the front desk staff is more smiling and friendly to the customers.

Good location,

샤워실수도 고정안됨. 침실카페트바닥청소불량. 주차불편하고위험.한깅뷰로 기대했으나 전체적으로매우불편.

Günlük oda temizliği ve havlu değişimi var.Otel gayet konforlu terlik var,banyoda gerekli malzeme var.Küvet var.Klozet gayet hijyenik,günlük odaya 2 adet su bırakıldı.Buzdolabı klima sorunsuzdu.Konaklamamız gayet iyi idi.Tavsiye ederim.

뷰 멋집입니다. 오래된 호텔이라 엘베랑 복도 카펫에서 묶은 먼지냄새가 좀 납니다만, 객실 상태는 깨끗하고 침대 더블인데 흔들리지않았고 침구상태도 양호했습니다. 주차는 기계식이라 약간 불편한 정도.. 하루 저녁늦게 들어가서 묵어서 다른 시설은 이용하지 않아 모르겠네요.

Location very close to subway and bus lines.

どちらからの空港アクセスも良い上、金額も安かったです。一人で宿泊しましたが、トリプルにグレードアップしてくれました。隅々の掃除が行き届いていなかったのが残念ですが、景色が良くゆったりと過ごせました。

객실 청소 상태가 너무 안 좋고, 먼지가 그대로 쌓여 있는 등 객실 컨디션과 욕실 청결상태 또한 안 좋음

The staff is very unfriendly

イスや床の絨毯や鏡などホコリと汚れがとても目に付きました。あと、チェックインした時から私達のではない歯ブラシとバスタオルがチェックアウトまで残ってました。そのタオルの上に私達のタオルがありとても不快でした。そしてバスタオルはないそうです。フロントの方は親切でした。部屋は広めで近くに飲食店もあり地下鉄駅も歩ける範囲だし金浦空港も近いのでそういう意味ではとても残念でした。

So clean , convenient and nice view

The room we were assigned had a few problems 1) the blow dryer was shorted and dangerous, 2) the toilet would not flush and three the door would not close from outside the room. Location is not too bad, but wouldn't stay here again

강변뷰가 좋았어요

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시설, 환경, 프론트 서비스 등은 매우 만족할 만 하였음. 그러나 체크아웃 당일, 체크아웃 하기도 전에 룸에서 준비 중임에도 룸메이드가 룸 문을 열고 들어오려다가 사람이 있는 것을 확인하고 나갔음. 룸메이드 관리가 필요해 보임.

The room we stayed at has an awesome view of the river "Han". With the view, the stay was a very relaxing and enjoyable one.

뷰맛집 ~ 조용하고 아늑해요

アウトレットが丸穴のみで数も少ない