Mercure San Sebastián Monte Igueldo

Hotel med fantastisk og unik smuk udsigt, der tager vejret fra en. Virkeligt lækker rooftop pool igen med betagende udsigt. Savnede dog en hyggeligere indretning af pool baren og synes priserne var for høje. Dejlig morgenmad i en smuk morgenmadssalon, venligt personale bortset fra en enkelt, som også var i pool baren. Personalet i receptionen var hele vejen igennem venlige og hjælpsomme. Vores værelse var fint indrettet, men noget mørkt. Lobbyen var i stedet der man kunne sidde og nyde udsigten over San Sebastian. Vi savnede bedre service fra personalet i baren og endte derfor med at kun at bruge den et par enkelte gange. Bemærk at der lige ved siden af hotellet ligger et mini tivoli med en rutsjebane, der giver lidt støj ved poolen. Vi syntes dog ikke at det var et problem og prøvede også selv nogle af forlystelserne. Forlystelserne er bedst til mindre børn, men voksne kan også prøve dem. Fra hotellet går den gamle og charmerende "Funicular" (tovbanen) ned til byen (der skal betales billet). Ellers kan man også gå ca. 15 min. hen til busstoppested og tage bus 16, som kører ned langs strandpromenaden. Busserne kører jævnligt og fungerer rigtig godt. OBS vi kunne ikke leje stole/parasoller på den strand, som kan ses fra hotellet, da de var forhåndsreserveret for resten af sæsonen. Der skal man i stedet til Zurriola beach.

Todo excelente la vista expectacular!!

The staff is so rude, they gave us a room that had crawling cockroaches in the mattress, the wifi signal is terrible because you are on a cliff on the outer side of town and no 5G signal is available; the property is understaffed there was only one person for the bar so drinks took more than 30 minutes ro be ready, the staff only moved us to the room next door because of the insects no compensation was ever made and they told us it was not the first time it happened, if it wasn’t for the view they have the hotel would be broke by now. BEWARE!! Take seriously the one star reviews!!! Avoid Room 201 its infested with insects!! And Bedbugs!!

Superb location with views across the city, beaches and ocean.

Our stay wasn't very good and especially not worth the money. Breakfast was nothing special. Our main problem was that the room was VERY dirty and smelled really bad. Upon requesting another room, we were told to move out of the hotel. Since we booked on Expedia, we couldn't be reimbursed by the hotel, so we stayed. We were told the room would be cleaned, but that didn't improve much. We had dust, finger- and toe nails that certainly weren't ours, hair and a bad smell of mold, though none was visible. The bathroom sink had toothpaste from the guests before us. All in all pretty rough. The views are great, but how does that help when the food is meh and the room is disgusting. Furthermore the manager is super aggressive and not helpful at all. We saw other guests being screamed-at.

Amazing views.

The room was clean but had a fusty smell when entering. Beds were comfortable. Trying to get drink at bar proved tricky as wasnt manned well. Check-in was chaos. Asked to check in early as had an injury but room wasnt ready… but then once 3 oclock came everyone rushed to check-in & it was a long drawn out wait that didnt need to happen. Staff were twiddling their thumbs up until 3pm!! Restaurant staff & cleaning staff were very helpful however & views are spectacular. However a day-trip would suffice

Super endroit, dejeuner ordinaire et souper ordinaire, mais la vue vaut vraiment le détour

Muy bonita vista de la bahía, el lugar para desayunar muy agradable. En general muy bien. Dónde está deficiente es en el mantenimiento del lugar. Nos asignaron habitación con problemas fuertes de olores generados por humedad. Lo reporte e incluso compartí fotos con el personal de las canaletas para el agua de lluvia tapadas generando la humedad en el cuarto. Con el mantenimiento adecuado puede ser un lugar estupendo.

Läget är underbart. Utsikten to die for. Kul med mini-nöjesparken intill. Bra & fräsch pool på taket. Behov av uppfräschning interiört men ändå okej. Känsla av att vara på en färja. Lite dålig städning & body lotion i balsam-flaskan.

Bra frukost o parkering. Rent rum men begränsat med garderober.

Nydelig eldre hotell,med utsøkt arkitektur og stil! Utsikten fra hele hotellet var fantastisk! Deilig med veranda på rommet! Fine fasiliteter på rommet og i resturantene!

Séjour magnifique et vue exceptionnelle je recommande à 1000%, le restaurant de l’hôtel est une merveille culinaire

Very rude check in staff. Gave us the worst room in the hotel which they were obliged by law to have. Reason that we were using “coupons” i.e. booked the room using Hotels.com. Being an Expedia premium member I have never heard something like that and if such behavior will be met in the future it will be the death of Expedia alike booking services. Otherwise than that the Hotel and pool area is very good.

Chambre 2 lits vue sur la mer, côté falaises donc moins beau que côté plage. Fenêtre assez petite. Assez cher pour les prestations.

Vue magnifique comme toujours. Le reste est conforme Petit déjeuner standard

Perfekt 😍

Bonjour Encore dommage de se retrouver dans une chambre au dessus de l’entrée de l’hôtel avec 2 lits simples pour un couple Mais comme je passe par hôtel.com et en plus avec une remise sur cette réservation. Je me retrouve avec les chambres les moins qualitatives

The view from our room was spectacular! We have travelled a lot and the views from this hotel are simply stunning! The young man who checked us in set the tone for our stay at the hotel. He was intelligent, friendly, and personable. kudos to him!!

Nous avions réservé une chambre privilège vue mer avec balcon. A notre arrivée, une chambre standard au 1er étage nous a été attribuée, par erreur? Nous avons refuse cette chambre, et après négociation nous avons obtenu gain de cause, non sans mal ! Une attitude désinvolte du personnel du check-in, une attente interminable au comptoir. Une arrivée déplorable dans cet hôtel. La chambre pour un 4* était passable (taches sur les murs, mobilier en mauvais, état, draps déchirés, robinetterie vieillissante…). Les points positifs : la piscine et le petit déjeuner. Nous ne reviendrons pas dans cet Hotel,