Hilton Colombo Residence

Everything about it was good. They need to update the rooms but was clean and comfortable.

Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!

The staff were all very helpful and the food was very good

I am writing to express my disappointment with our recent stay at your Hilton property. Several issues significantly impacted our experience, and I feel it is important to bring them to your attention. Overall, this property lacked Hilton standards!. Firstly, the apartment’s décor was noticeably outdated and in need of immediate refurbishment. While this may seem like a minor issue, it did affect the overall comfort of our stay. More concerning, however, was a serious security breach. The side entry to our apartment was left open and unlocked, posing a significant safety risk. This is an unacceptable lapse in security that requires immediate attention to ensure the safety of guests. In addition, we encountered a substantial moth infestation, which we believe resulted from the veranda being exposed to the elements. This issue further detracted from the overall quality of our stay and raised concerns about cleanliness and maintenance. When these matters were brought to the attention of your staff, we were not provided with adequate assurance that they would be addressed promptly. This lack of urgency left us feeling unsettled and undermined our confidence in the property’s commitment to guest safety and satisfaction. Given these concerns, I would not recommend this property for a family stay.

Very good customer service Friendly staff

Excellant all round great value

Vi havde et rigtig godt ophold. Super service, super morgenmad og super value for money. Vi var dog skuffet over, at vi blev fortalt én pris på lokal transport i Colombo, arrangeret af hotellet, og herefter blev bedt om at betale dobbelt så meget. Det var dårlig stil.

Very convenient

Great place! Staff were very hospitable!

Doesn’t compare to its marketing!

Selv om vi boede på 26 etage var der meget larm fra gaden, byggeri, moske mm.

Loud Music until 06.00 in the morning. We couldn’t sleep all night. Good breakfast.

Great security when entering the building. Great service when we called down to ask for a toaster. The kitchen was a bit dated and lacked towels. Otherwise the residence is a great place for a larger group that can use multiple bedrooms. BEAUTIFUL POOL view facing the Lotus Tower!

Wonderful, excellent facilities.

As usual the hilton service was good except for one rude character at the reception

The location is convenient and the facilities are good.

An amazing hotel with comfortable and clean rooms and great customer service.

Extraordinario. La suit es muy grande con 3 habitaciones completas, salon, comedor y cocina. Comodisimo. Ubicacion ideal a 10 min andando del templo budista mas bonito de colombo. Lo elegimos como broche final a nuestro viaje a Sry Lanka y ha sido un acierto

Good hotel, lovely room and very good breakfast buffet. Not a great area but safe (written as a single male) and not far from good locations

Love everything about this hotel.