Hotel Realm

Very clean and comfy

1

This hotel needs to understand the difference between being expensive and being 5 star.

Hotel Realm is a great place to stay, amazing rooms and amenities, wish we could have stayed longer.

Charging it an additional sum of money for a toddler to stay in the room as a fifth person in a two bedroom apartment was unfair with no bedding provided

Wonderful service. Large rooms.

Room was clean and functional. Restaurant in the hotel was so-so, price was reasonable

Not great for families. Limited food options. Expedia said free breakfast for 2 but hotel said 2 individual meals only free(that included limited options).

High quality hotel in a wonderful location close to Parliament House. A very easy walk to National landmarks and restaurants. The hotel was clean, comfortable and the staff were really helpful. I would be more than happy to stay at Hotel Realm again.

Excellent breakfast and as usual excellent staff

If this hotel was marketed as a 4 star, I would have been a bit more legient but as a 5 star property, I felt it lacked in a few areas. The bathroom in particular felt grimy and there was visible dust in this space. We had requested twin beds but received a king. The food at the restaurant was basic pub fare at higher prices. Bed was incredibly comfortable though!

Beautiful property

Comfy bed, excellent fitness facilities, friendly staff.

Rooms can be more cleaned

ri was lucky as was long weekend. Construction opposite side was off. The bar was empty so no noise. The toom was awesome and clean. My daughter had a great time and is very happy.

Great activities for the kids during school Holidays. Cookie and cupcake decorating was great and they made special effort to fit us in.

Beautiful hotel with friendly service and easy parking. Lousy pillows; bathroom and tea/coffee facilities lacking: small bathroom towels and nosy neighbours

Its a beautiful hotel. The 1 bedroom suite was spacious. Staff at the front desk were lovely, especially Ash (i meed to mention her). I think breakfast options at Ostani were limited (in particular, snack options). The room was clean on entry. But the cleaning during our stay was a bit careless. The bed was poorly .made and bathroom items carlessly placed. These little things matter

We had multiple issues with our room. TV had white spot in middle of screen and often pixelated and volume dropped out. Glasses/ mugs in room not cleaned. Only one white coffee cup on arrival they sent us another mug. Tea not restocked! Left room for 7 hours came back to horrific sewerage smell in bathroom - maintenance were called arrived half an hour later prepared to pour solution down drain and agreed how bad it smelt. Weird piece of equipment being used as toilet roll holder even though there was one on wall. Shower gel and shampoo removed from shower recess removed and discarded. Shower recess looked rusty under door. Airconditioning very warm overnight despite being set at 21.5 overnight appeared to turn off and read 23.5 in morning. Dinner in restaurant ordered calamari described as being served with aoli came smothered in chili powder- inedible-was replaced as we pointed out there was NO mention of chili on menu. Only one restaurant open throughout stay. Was good to be only charged for one nights parking.

Clean room & comfortable