Hilton Garden Inn Toronto/Ajax

The room was great. It was so spacious and so clean. The staff was absolutely amazing. They were all so courteous, polite and welcoming.

Great receptionist

Clean rooms and i appreciate a hotel that still gives a full size bath tub

The customer service was excellent and the food in the restaurant is very good. However, the showers are not warm at all - which is strange because the sink water runs warm. Our whole group was experiencing cool showers which was uncomfortable.

Room was very clean. Staff was so friendly and extremely helpful

Clean

The staff was 10/10! The room was comfy and very clean. The reiterating staff were amazing! 10/10 recommend

Staff greeted promptly and friendly, room good clean.

Clean room, very friendly staff all around great stay!

Was clean and staff were very nice. Restaurant was very good.

Great hotel

The room was very clean, front desk was very professional and friendly and very helpful with questions we had . Would definitely recommend to friends and family . I will definitely be booking sometime in the future when going to the Ajax area.

😊

While the actual hotel was clean and the room was spacious I was extremely disappointed that the 2 bottles of Walmart water were not complimentary but an additional $2.50 per bottle. After spending $300 for the night my home away from home could not provide complimentary water. When I called down to confirm it was made clear it was for their diamond and platinum customers. After a long day journeying and a late evening after a conference it would have nice to know there was access to free water not from the tap. When I spoke to the front desk in the morning the two main managers did not even speak or address me and left it to their front end staff. They offered me two bottles of water then however that didn’t help for taking night medication and staying hydrated in the very dry room conditions. Not a great look for a Hilton Hotel.

One of the rooms didn’t have any hot water. In the second room the toilet wasn’t working.

Great experience!

It suited my needs

Room condition was good, struggled to find heating and cooling thermo, but hotel itself was too cold for my liking. Felt colder than the outside weather

Le personnel très professionnel

Close to convention center(next door) Shopping mall and 401.