Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

This is a beautiful modern hotel! This is what attracted me to it in the first place. However, I was very disappointed in the food and service. I know as an all inclusive resort, the food was not going to be the best but honestly it was terrible. Sadly, the service was even worse. I would say most staff that I interacted with had a bad attitude or seemed to hate being there. I’m not sure if it is a culture thing or lack of training but it almost seemed like they were not there to help or serve you. Like we were a bother to them.

Most of the staff were extremely nice. The maid service was exceptional. However, not only was our room constantly damp and musty but one morning we woke up to our room smelling like raw sewage. I’m not sure how they fixed it but they did. The staff at the Spanish restaurant were rude and the portions minuscule. The other restaurants were amazing. Great food, great staff, great fun. But we just didn’t think it was worth the price we paid.

Exelente comida. La cama supercomoda y habitaciones bien espaciosa.Acceso a internet mediante wifi con buena calidad.

The buffet was awesome the AC wasn't great

Food and service was excellent one point I hate was restaurant reservations

-

The check in process was horrible no staffing very poor customer service

Service and people and food was not good at all

Not much variety with food Freshness was a concern They recycle the food It’s obvious it’s not a great hotel

Bed is good.

Es súper incómodo todo queda lejo. Y la comida no es buena en el buffett hay solo dos restaurantes que la comida valia la pena. Pero eso es solo mi opinión en este momento a lo mejor cambie y sea mejor.

Отель новый, номера просторные уютный. Уборка в номерах плохая даже при оставление типов. Выбор еды в ресторане большой но одно и тоже каждый день, хотелось бы разнообразия. Территория отеля большая красивая , ухоженная. В целом отель не плохой, хотелось бы по лучше сервис.

The Lopesan has amazing food and service!

The hotel is a beautiful huge property. Very clean. Food is great. All of the amenities are excellent. The rooms are spacious and clean. My only complaint is that I upgraded to the VIP Unique package and I was not told of all of the perks that come with this package besides the private pools that we have access to as a VIP unique holder during the stay. The package includes a free 45 minute hydrotherapy massage that wasn’t mentioned at all to me or any of my other friends who also had the VIP unique package. Through reading about the perks on google is how I found out and confirmed with them during my stay. The VIP package cones with a butler and I was never offered someone coming to my room to get my bags when I was leaving the resort. Other than that I had a great stay. The VIP package comes with complimentary chocolate tray, fruit tray and two Barcelo Añejo Rum bottles, as well as snacks brought to your room daily. The VIP restaurant serves better quality food than the buffet restaurant available for everyone in the hotel. I ate at both multiple times and the food was great at both. The unique restaurant did have options that the regular restaurant did not- lobster and whole fried fish as well as dome other things. Overall great experience. I loved that if you wanted a more fun vibe the main pool who everyone has access too is a great pool for that. As VIP unique member if you wanted a more chill relaxed calm vibe using the Unique pools will give you just that. Great stay!

Very good

Existen cucarachitas

Amazing Resort, Costumer Service was Amazing . Hotel was beautiful and huge! Highly reccomend

Great property with alot of amenities and great service.

Omg from the moment I walk in to the main lobby the greeting from the staff was amazing. They offer me champagne and my room wasn't ready yet and already had access to food and drinks. Everyday it was a party on the resort. I love the club the first night. Afterwards it was the same music but the drinks was good. The pool bar buffet food was so good I sat in the rain still eating my food. I will visit again. My room was beautiful-5 stars room. Thanks again for the beautiful time at your resort.

Estuvimos visitando el hotel duranye 5 noches y la verdad la experiencia fue maravillosa siempre habia algo para hacer tienen actividades para los adultos para los niños , la comida es excelente la limpieza excelente la animacion excelente yo lo recomendare porque la verdad pasamos unos dias muy agradables