โรงแรมโนโวเทล ลอนดอน วอเตอร์ลู

El servicio muy atentos , en recepcion como las personas que hacen tu habitacion ,si salias tarde y ponias el letrero te hacen tu habitacion , esta caminando de lambert road , enfrente del hotel hay una capilla y ahora es un museo de jardin , lo recomiendo ya que puedes caminar por muchos lados y la estacion del metro y tren estan muy cerca .

The reception staff was particularly helpful in giving directions, making travel arrangements, and providing storage for our luggage. It was in walking distance of the Eye, Parliament, Buckingham palace and many other sites. A clean, quiet, comfortable place.to stay.

The executive room is spacious, allowing for a comfortable stay with 2 occupants. The bathroom aesthetics is on par with a 5 star hotel. Pros: - bus station within walking distance - slippers, bathrobe, and toiletries provided - TV has chrome cast - refillable glass bottle for water dispenser - coffee and tea bar available for purchase - reception attentive and very patient - housekeeping daily and upon request Cons: - gym has limited equipment and is very small - one key card eventually stopped working but they did fix it upon request - housekeeping ignoring our door signs (do not clean room today sign) and attempted to open our door when we were inside - glass cups provided inconsistently changed (sometimes 1 and not the other) - pillows sink in - towels are rough (except one day) Overall, I would come back regardless of the cons. The hotel is almost just as amazing as a 5 star hotel.