ฮิลตัน ฮิโรชิมา

朝食会場が多すぎて落ち着かない

家族で滞在しました。 スタッフは皆、親切でした！ レストランで働いてらっしゃったアメリカ人の男性スタッフの方は、特に素晴らしかったです。各テーブルに合わせて、サービスプラスαの声かけができていました。私たちが知らない地元の情報や、自ら体験した観光情報など教えてくださいました。会話途中も手を休める事なく、仕事をしていたので、視野が広くお客様一人一人に興味を持ってお仕事されているなぁと感じました。マニュアルサービスはしっかりおさえ、自己流のサービスを考えている仕事に感動しました。 プールも利用しました。GW期間中でたくさんの子供たちもいて、楽しく過ごせました。床が滑りやすく、小さい子は大変危ない感じがしました。 入口にSPA用のサンダル(大人用、子供用)があれば尚良いかとおもいます。泳がない親御さん達は、靴のままプールサイドまで入れるのですが、これも衛生的ではない感じがしました。

Very accommodating staff at reception

I suppose you could say this hotel is ideally situated between Hiroshima Station and the Peace Park. Only problem is, it's a not especially pleasant 20-minute walk to either.There is a bus stop in front of the hotel, but you'll probably end up taking a cab instead. Now the hotel itself is great, modern and clean with friendly and attentive staff. If hotel breakfast is your thing I'd recommend an executive room — this way you can enjoy your morning meal in relative peace without having to deal with the carnage and chaos in the main restaurant downstairs.

高級感が有り とても素晴らしかった。

Customeris well taken care of .

Fabulous room with a great view.

Great staff and very clean.

Modern facility with wonderful rooms and a good Spa and Gym.

Great staff and very clean hotel. The buffets are crazy busy, but it was a holiday.

We concierge was very helpful and helping us figure out things about a baseball game

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Loved it, room was spacious with a beautiful view, staff were very friendly and helpful. Great location with lots of eating options a small walk away.

We stayed in 5 different hotels while in Japan and this was our favorite!!! Very well appointed, clean, friendly, concierge was English speaking, indoor pool (that my daughter was allowed to swim in!), quiet, comfortable beds! The breakfast buffet was the best we had. My wife and I are both gluten free and they actually had GF rolls!!! Happy Hour in the bar/restaurant was great with amazing cocktails. The only complaint I would have is that the rooms are on the smallish side, but other than that I'd give it a perfect score.

The hotel looks and feels fantastic. The staff were fantastic and very polite. The location is devent enough. The room was very nice qith good amenities but the noise that comes through from the room above really surprised me for a hotel of this class. Footsteps very audible and anything more noisy than thay was very noticeable. Hard to recommended when you pay this much and have to put up with all thay banging

Very nice spacious rooms (by Japan standards). Hotel was very clean, breakfast buffet was great, and the staff were 1st rate! Would definitely recommend and stay again

Modern, spacious, classy, my travel mates were super impressed.

Amazing experience at this hotel! The pool and gym were fantastic. We loved the bar and enjoyed some great cocktails. There is a great little coffee place across the road from the hotel that was an extra bonus.

Very good location within walking distance to main attraction. Good breakfast and clean rooms.

Upon arriving at this hotel, my bag appeared to be out of the taxi and checked in before I stepped out the car, exceptional service on that front. This was quite possibly the nicest hotel I have ever stayed in - I was sad to leave. The room was spacious, had excellent views, a complete blackout blind, gorgeous split bathroom. Everything was amazing. The pool and jacuzzi is a great bonus and there’s no fee. We also dined at Sensui where Ken was our chef and he was fabulous. Cannot recommend this hotel enough. I want to come back to Hiroshima immediately just to stay in this hotel.