Mantra Nelson Bay

Beautiful room, loved the laundry amenity, walking distance to the marina and shops

Kids friendly and out kids enjoyed the pool so much. Love it.

Apartment was lovely, very spacious, clean and very comfortable. Staff on arrival were very friendly and informative.

Larger roomy apartments within easy walk to shops and restaurants.

Pool looks huge in the pics, it isnt and for us, full of kids. Property is very tired and not properly cleaned or maintained. Toilets seats dont fit; 2 rolls of toilet paper provided super thin; fridge light doesn't work; no air in master bedroom, just one small window locked so you cant full open; no aircon in the bedrooms. Because there's no airflow through the 2 bedrooms they were dusty for us, wont be like this for everyone, just those sensitive to dust. Balcony is tiny with a small table and only 3 seats lol. Check in is after 3pm (quite late), we arrived 2:50pm and told the room not ready. The leather lounge is comfortable and theres a big TV (we connect our apple TV) but internet (Optus) is very poor. Very handy to walk a few blocks down to the shops and waterfront. NERO's ice cream is a must visit. Two large building sites between the Mantra and the water view. We were on level 2 which is really level 3, we did have a small view, not sure about lower levels. Disappointing, booked and paid for 5 nights but left after 3.

Overall was good, there was slight delay with check-in but we were able to use the pool while waiting.

Just a beautiful place the pool was amazing, staff very helpful

Easy to make booking online, staff contacted me prior to check-in to confirm bed configuration. Friendly staff, clean and ample parking. Close to golf course, shops and restaurants.

Nice & easy

We, specifically, chose an apartment that wasn't a Pool View but we got one anyway We are old. The first day we were at the Mantra the noise from the screaming children was unbearable. Didn't cease till 9:15 pm (curfew was 9:00 pm). The apartment requires renovating and a good clean. Mould on the blind (which requires replacing) in the main bedroom. Probably because there was not a window in the room to air it out. Won't be booking through Wotif again!!!!

Great location – walking distance to town/Golf Club. Good condition, two bedroom two bathroom self-contained unit with pool views and easy parking. Only thing I didn’t like - in the past other people had fed the lorikeets which meant when we were trying to have some sundowners on the balcony we were being bothered by the birds.

Rooms clean , missing plugs in bathrooms, Staff very helpful.pool cold.

Nice location walking distance to shops and the beach. Great amenities, comfortable mattress and quiet rooms.

Booked a Pool View room, but was allocated a room in the further most corner of the resort. You could see the pool in the distance so technically a "pool view" however this drew a very long bow considering the picture provided by WOTIF indicated an adjacent building "overlooking the pool. I get that WOITF does not allocate the rooms, howver dont get me to pay more for less. Better communication between booking agent & venue required as customer certainly feel betrayed. Would be hisitant again using WOTIF at this resort.

good place to stay , right in the town ,close to amenities and walking distance to whole. great access and parking .

Very close to the shopping centre. Extremely clean and easy to manage unit.

I found a couple of things that were a downer for me. The lounge was way too soft that I had trouble getting off it. I needed to move the single chair closer to help. Also getting in and out of the shower was a problem. The bath was higher than the floor which could be dangerous. I put this same review for them so hopefully they will fix this problem. I don't recommend this property because of these 2 issues. Especially if you are a large person which I am.

Good

Very clean nice pool sauna ,nice people in reception

Good accomodation but poor hot water in apartment. Staff did not seem to respond to this except to tell us to wait until it reheated .