Riverland Inn & Suites

Great place with easy access and comfy room!

Place needs better cleaning

The room was clean and well stocked. Breakfast was great with frequent restocks. You get a bang for your buck with this place.

Despite the aged exterior, the room was updated and clean. Would definitely stay there again.

It is a good place to stay

Missing light, whole in furniture for power bar but missing power bar, Wifi password provide didn’t work, Limited option and space in break fast room,

My cable box was not working properly and the front desk staff came and changed the box and got it working. He was very pleasant. The breakfast was quite limited. Some yogurt would have been appreciated.

Room floor was not clean. Fausts were dirty. Front desk staff was not there at check in.

Best staff much better than 5 star hotel.

Good clean rooms and friendly staff! Stayed only one night but overall it was a good hotel. Has a hot tub and pool.

We only stayed there for one night and I truly would’ve picked another hotel if I had noticed, but it was so dark because we got there after midnight The room was absolutely filthy, there was stains on the walls, stains on the door stains in the bathroom, it was not well maintained. There was also a red substance on the towels. Dust everywhere. I went down to use the hot tub and there was huge bugs floating in the pool plus dirt. Huge cobwebs over all the furniture and in all the corners. Pool was cloudy. Bathroom in the pool there’s hair and dirt in the sink and an overflowing garbage. I have photos of it all. I politely addressed it with the front desk and when I checked out almost 2 hours later, there was no change. I emailed management and it has now been two weeks and I have had zero response. In all of that communication all I have stated is “hi I was wondering who I would contact in what the process would be to discuss a refund of my stay” Zero response zero accountability. Don’t stay here, not worth the money.

Good basic motel with decent breakfast. Nice river views on that side of the motel. The rooms were quiet despite several busy train tracks nearby. Very close to the highways.

Ankit and Amit were so helpful and kind to us . Thank you so much for your hospitality!

Nice place and easy to access. Clean and location has friendly staff

A well appointed suite in a convenient location for our travels.

Our room was a suite but we couldn't stay in it because the deck had a bees nest on it. They hired someone to capture the bees and have them removed safely. I was quite impressed with that. They moved us to another room that actually suited us better. The staff and manager were all quite accommodating.

The rooms have been recently redone, bed was soft but comfortable. The towel rack had been pulled out of the wall due to placement and guests using it as a brace to get in and out of the shower. The exterior was grimy and needs some care done. The patios were pretty with flowers and bright cushions on the chairs were colourful, however unusable due to the severe smoke in the air from the fires. Would be a very special place if polished up.

Good property, right next to the river, quiet and pleasant stay. Room was clean except for a small centipede in the washroom, staff were helpful, Breakfast was nice, and room in which it was served was hot and crowded. Pool/hottub was nice/adequate. Close to downtown area. Overall, I'd likely stay here again if passing through Kamloops, if staying for an extended period I'd skip and find something a little more upscale. Solid 4-4.5 stars for a one night stay, but stars would go down to 3 if i was using it for a multiple night stay as the ammenities are fewer than more modern motel/hotels.

Travelling through to the lower mainland and it’s a great spot to stop after a long drive

Wasp nests on balconies. Poor public area cleanilness. Outdated property poorly managed. Room phone not working and line was not hooked into anywhere. And very poor breakfast. Won't be staying here again. Cannot recommend.