Cotswold Hotel

Good clean and affordable

We arrived at the hotel and was greeted by a lady on the front desk. She was polite and friendly. Everything seemed to be nice from first impressions, but that didnt last long. We got our key and went to our room. The door was open and the door frame was coming off the wall. We went inside, the main room looked relatively clean and beds were made. The bathroom however had dead ants all over the floor and the shower cubical looked like it had seen better days. Inside the shower cubical was black mould and the shower hose was filthy. I was given a dustpan and brush to sweep up the dead ants myself and our concerns regarding the broken door frame were completely blanked and we received no response regarding this. They just didnt seem to care. There is a note in the bathroom regarding towels and to put them the shower cubicle if you'd like new towels but no housekeeping came to our room for the week that we were there. The towels are old and stained and need a refresh. The rooms are really hot during the summer months. A fan or aircon system is really required. We had to go and buy a fan ourselves to use during our stay. The room and outside area certainly didnt look like the pictures online. If you have a buggy or wheelchair dont expect to have access to get in and out of the hotel. As they allow cars to park right infront of the door, which then only allows access for people without wheels. This hotel needs a complete makeover as it is completely run down.

Excellent……………………………………….

Very disappointing stay. The TV in the room didn’t work and couldn’t be fixed, there were patches of black mould on the walls, there was remains of food under the bed, exposed wiring from a broken light fitting, the decorative standard was very poor, and the carpet was very badly fitted. Would not recommend,

Very fair price. You get what you pay for.

Never stay again.pay extra for parking...

We didn't even take our shoes off and were afraid to touch anything or put our luggage down. We found another hotel to stay in immediately. The building was muggy, the air stale. The room was filthy. There was a chicken bone from a previous guest left on the floor, the sheets were already dirty, the room stank of sewage - the "bathroom" door was a curtain in front of a toilet, and a shower that smelled like something died in it. The mattress was just a block of foam. Safer than being on the street, but if you have a car, sleep in that instead.

Room was badly Maintained and there was someone else's di

A dreadful place, where the owner is incapable of keeping even basis facilities in decent order, or is unwilling to do so.

A problem with a dripping tap that also produced long, loud plumbing noises made it really difficult to sleep.

I was in a bedroom at the front, single glazed sliding sash window that would not close. Night 1 I was awoken with shouts of “I want to die!” at 5-30 am. Upon looking out of the window I noticed 5 police cars outside, and they escorted a handcuffed man to a car and drove him away. Wide awake I decided to go to work and leave at 6-00am. Heading downstairs to the reception door I was prevented from entering by 4 Police officers who said that they have a “Major Incident” and I could not leave for around 40 minutes. After persuasion they let me leave via the garden and through an hole in the wall. Truly a memorable experience staying here!

It was a clean room and warm.

You can park outside the hotel theres about 6/7 spaces but u have to pay £10 a night and they dont say it till uve actually booked but i wouldnt bother unless u r a Druggie or Alki or a chavi loudmouth with no respect for others. The photos on your website are obviously from many many years ago because it is now an absolute filthy mess. Threadbare dirty carpets, pkaster and paint coming off all the walls, damp patches everywhere, tiny rooms and some with no windows. Says a tv in the rooms , but they dont work in some. The staff lie to you and fob u off. I have taken lots of photos to prove this , both customers and staff were smoking Wacky Backy etc cos it stunk all the time and there was lots of shouting screaming and talking till all hours so if u need any sleep you wont get any. I did complain on the first day and they did change our room which was a bit btr butthe telly was broke and no window except in the bathroom with all the broken tiles. The wifi also didnt work even tho it was advertised as free and available. I askedv3 different staffembers to sort things out but nothing as been done and no phone calls from the management. Im very suprised u have anything to do with this hotel because it is a bad advert for your company.

The room was poorly maintained, with a thread bare carpet, and broken floor tiles in the bathroom and felt and smelt damp and dirty. The staff were pleasant.

You get what you pay for. No fuss, no muss.

The room was in a poor condition, smelt damp, a little mouldy in the shower cubicle and paint falling of the walls.

You cant have champagne on a beer budget

So Noisy from other room. One of the travellers is talking near in our room.

Yes it's cheap, but I've stayed in much nicer places for the same price. Cheap uncomfortable mattress, light above bed and mirror didn't work properly, had to use my phone light to get ready to go out as the lighting in the room was so poor. I found a takeaway fork on the floor when I arrived, dirty coffee mug on the tray, and a piece of plastic on the floor at the end of the bed, so clearly not cleaned thoroughly after the last customer. Staff on the desk were lovely, polite and helpful. Windows are old wooden sash type, so my room was extremely noisy with passing traffic. The photos on Hotels.com are not representative of the room you will get.

Just awful, nice staff though