Sugar Beach Mauritius

Beautiful setting

I have been to many places and sugar beach is without doubt the miat relaxing snd most beautiful place i have ever stayed at. The location is stunning, the beach is a stones throw away from the pool. From your chair you can 15 seconds from the pool, beach or bar! The staff are fantastic, food is great. I cannot speak highly enough about Sugar Beach.

Very nice hotel and beach. Food and drinks are a bit pricey.

The beach & quiet pool were our favourite places to be. The food was delicious & such a variety, cooked to order. All the staff friendly & helpful. Guillaume was a terrific guide on our walk to Tamarin Bay. We would stay again.

Concierge & check in was fabulous & as we were earlier we were able to use the facilities & our AI benefits immediately. Our room was lovely, a deluxe sea view. We looked over the croquet lawn & the beach. It was quiet & the bed was very comfortable. The first day we didn’t find it easy getting a drink. There was a private function going on. Although there are many sun beds people do reserve them with towels. There were some available round the adults only pool but not round the main pool. The beach is lovely but again a struggle to get a sunbed while we were there. The two A la carte restaurants were fabulous but you need to book these as soon as you can. There were many staff in these that were very attentive. The main restaurant was a little chaotic & noisy in the evenings. The staff here are on the go the whole time. There were some exceptional staff but they were run off their feet. The food choices in the buffet were good. At lunch time this restaurant was also a la carte & much less chaotic. My partner went to golf at Tamarin. The concierge were extremely efficient & arranged this. It cost approx £36 to hire clubs & a golf buggy which was exceptional value, the green fees were included in the AI While he was golfing I had an ocean healing treatment in a little room right on the beach, this did cost extra. Elodie who did my treatment was excellent. The treatment included reflexology, reiki & massage, highly recommended. Check out great. Enjoyed our time here.

Excellent

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Très bel hôtel qui sait rester simple. Le fonctionnement en duo avec la Pirogue est un vrai plus. Chambre communicante pour les familles au top. Restauration de bonne qualité mais prix assez élevés. Super club de plongée très sérieux (merci Gérald et toute l’équipe!). Snorkelling depuis la plage intéressant. Les points d’amélioration: mauvaise gestion des tables le soir au buffet, réservations compliquées pour les autres restaurants, pas d’aide pour trouver un transat, prix trop élevés des boissons globalement.

Quality hotel to a high standard. Lack of air conditioning anywhere apart from the rooms was noticeable eg there was nowhere during the day apart from your room to escape the heat if needed.

Hotel avec un emplacement idyllique digne d'une carte postal. Très grande plage. équipement multiples pour se protéger du soleil. paddle, canoe, possibilités de balades en catamaran.

Everything was so good about this 5* hotel apart from 1 thing - unlike other hotels we stayed in Mauritius the majority of the junior service staff were non-Mauritians (who’s service is superb) and that was noticeable throughout

Das Hotel bietet für seinen überrissenen Preis eine absolut unzufriedenstellende Serviceleistung. Das Personal ist nicht ausgebildet und schenkt den Gästen viel zu wenig Aufmersamkeit. In den teuren Restaurants wartet man ewig auf Personal, Wünsche werden teilweise vergessen und bedienen muss man sich selbst. Tische werden zu lange nicht aufgeräumt und das gebrauchte Besteck und Essen liegt einfach herum. Am Strand werden neben dem Essen auch die nichtgenutzten Strandtücher den ganzen Tag nie weggeräumt. Bei Reklamationen reagiert das Personal sehr unprofessionell und geht nicht auf diese ein. Schön ist der Strand und die Hotelanlage, welche allerdings auch bereits einige Jahre alt ist. Alles in allem ist Sugar Beach keinem 5-Sterne Hotel würdig und schon gar nicht seinen Preisen, welche total überrissen sind. Ich würde auf keinen Fall wieder kommen!

Skønt sted, lækreste strand, virkelig lækker mad. Smukke solnedgange. Restauranten fungerer godt. Vi havde et virkelig skønt værelse kort fra stranden. God service fra rengøring til den virkelig søde dame i Gym! Mindre detaljer: Ærgerligt, at man tillader babyer uden badeble i poolen, og at man ikke fjerner håndklæder, der reserverer stole fra tidlig morgen, så der er plads til alle. Spaen er lidt dyr.

La petite attention à notre départ avec un repas face au sun set avec un menu spécial pour terminer nos deux semaines sur une note parfaite.

Le sourire de Sarah à l’entrée pour nous accueillir tous les jours en voiture ! La disponibilité et réactivité du service Housekeeping !

Magnifique séjour ,tout était parfait

Un lieu et un hôtel très beaux, desservis par un service aléatoire. La désorganisation et l'inefficacité du personnel donnent le sentiment que les équipes, pourtant très nombreuses, ne sont pas encadrées ou formées. Les 2 restaurants à la carte ne proposent qu'un seul et unique service et une capacité limitée à 60 couverts chacun. Résultat : pas possible d'obtenir une table avant la fin du séjour, même en essayant de réserver le jour de notre arrivée. Enfin, la culture du "non" à la moindre demande n'est pas digne d'un hôtel 5 étoiles. Un changement rapide de management s'impose.

Outstanding resort. The best one in flic en flac by a country mile. Very very high standards..

Superbe hôtel !

Beautiful hotel. Staff were lovely so no personal issue, but services around beach and pool were incredibly slow. Would definitely return, so not a big criticism.