Saray Hotel

Rooms are spacious. It is 15 min walk from the center city. The only thing is that they do NOT provide irons to iron cloths. They do have a pricy dry cleaning service.

Great

We came with our car, because there is ‘parking available’ option on their website. However, when we arrived there they said parking 21 Euro per night. I told them there is nothing about on their website, staff said you can park in the street. As you know it is impossible to find space in the street. Therefore, we disappointed.It was stressful for us. Unfortunately, I do not recommend this place. They were not problem solver.

Excellent hotel. Lots of eateries nearby. Super staff. Location right next to conference centre

O hotel é incrível! Confortável e com excelente localização. O café da manhã é excelente. Assim como o atendimento aos hóspedes. Realmente sensacional.

It was a beautiful hotel that exceeded my expectations in every category. It was clean, spacious and its facilities were rop notch. I would definitely love to stay here when next i am in the area or their partner hotels

Quizás algo más ligero el proceso de checkin y checkout, por lo demás todo perfecto, personal muy amable, desayuno espectacular

Agradável

Plus points, hotel close to bus stops and center. minus points, the hotel is very tired, bedroom very worn. Just 2 coffee pods per day, no milk,no tea. I complained to the hotel but they would not under any circumstances recognise Hotel.com’s membership benefits, they ignored my Plantinum status completely, didn’t even offer a glass of water. In the last 12 months we’ve stayed 36 days in Granada we love it. We have stayed in the Barceló Congress, Senator and Andalucia centre, all were much better with cheaper and much better quality breakfasts, we were treated much better as well. We will be back in Granada soon in 2025 but we will not go back to the hotel Saray, nor would we recommend it. The Hotel Saray was very disappointing, no customer care whatsoever, the other hotels we mentioned are far far superior.

Localización muy buena

Todo muy bien

Hotel excelente. Tínhamos lido em um comentário e chamou nossa atenção que o hotel parece um hotel de conto de fadas. É bonito mesmo e bem agradável. Recomendamos. Roupa de cama impecável. Tudo muito limpo e o serviço excelente. Todos muito prestativos. Próximo ao centro.

Muy bonito, aunque las instalaciones ya son algo viejas. La locación no es mala pero está un poco alejado del centro. El servicio fue muy bueno en general.

Tillmötesgående personal. Dålig kvalitet på nyckelkort.

Séjour de 3 nuits. Très bel hôtel. Facile d'accès. Aucune restriction pour aller a l'hôtel. Parking à 19,80€/24 heures. L'hôtel est situé a 20 minutes à pied du centre ville et à 30 minutes de l'Alhambra, Generalife et de l'Albaicin, toujours à pied, mais attention, ça grimpe. Personnel accueillant, certains parlent un peu le français. Grande chambre, très jolie avec 2 fenêtres, donnant sur l'arrière de l'hôtel. Vue correcte. Très grand lit (2 mètres). Cafetière. Salle de bain un peu vieillotte. Ce qui est dommage, c'est qu'il n'y a qu'une petite aération manuelle. Ce qui fait que la salle de bain est très humide et l'humidité va, également, dans la chambre. Sinon je recommande.

Beware, there was no mention on the website that the pool shuts at the end of September. Only booked this hotel because of the pool. There were various events on in Granada which disrupted the local busses the staff were unable to advise on what what happening in the area

Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered

Hotel muy equis, no Le vi nada especial, algo lejos del centro

The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.

Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.