Saigon 9 - Rivergate Residence Infinity Pool

Nice time

kitchen utensils - need to have new pots, old and burned.

Very Good

Good

Good location, spacious apartments, with laundry facilities, convenience shops on ground level useful. Apartments are actually Air B&B so you have to wait for security to call your host- this wasn’t communicated at any point, no lamps in bedrooms so only v bright overhead ceiling lights, no oven or toaster in kitchen, pool is on Level 7- v windy & it made water too choppy to swim, host entered our apartment without prior notice to remove a spare sofa- complained to them via WhatsApp number and they apologised.

Good stay again. Location is convenient, small cleaning problem but was quickly fixed. Communication is always excellent.

It’s a bit tricky to use the pool. You’d need the person handling your booking/key to register you every time you use the pool. Lots of rules that were not communicated up front in the booking.

The room was ok, but not easy to get ahold of anyone, no front desk and we was yelled at 5 times by the security guard for waiting to be checked in or waiting for taxis. They made us stand outside for the rides or just to be checked in or out. If you go swimming they have to walk you to the pool. We had to leave half way through I couldn't handle my family getting yelled at for basic thing.

チェックイン時にガードマンが色々聞いてきて多少戸惑いましたが、聞いていた電話番号に電話するとすぐに迎えにきてくれました。ホテルでは有りませんが、グラブの乗降場ポイントにもなっており、交通に不便は感じませんでした。強いていうなら隣のお寺の鐘が早朝になる事くらいでしょうか。

Easy to communicate, walking friendly to stores and plenty of food around the area.

Very good communication with the staff. Overall we had a good stay but we would not come back. Biggest problem is the security guards, they would not let us stay in yhe lobby while waiting for our ride. I don't know what the reason behind the security keep kicking us out of the lobby but standing outside in the heat is horrendous not to mention very unsafe when they kick us out at night. Worst part is the security guard attitude. Not recommended due to the security guard. Only other issue was the shower drain not draining fast enough.

Good choice for short stay

Nice property - good location

This was a very nice place. But, it’s an apartment building with signs posted all through out stating that short term rentals are illegal. There was no desk to check in at, but rather a person came down and said we would use WhatsApp to communicate. You could also only use the pool at certain hours of the day, despite it being open later, because the host has to physically escort you in. Just a very strange experience.

The host was very polite and efficient. However, there are not a lot of eating out options nearby.

We rented a 3 bedroom and it was a great unit. Kitchen, dining, living room with two bathrooms. The host was so engaged and checked in. We were contacted a couple of days before check in and given contact info. We used Zalo to make arrangements. Showed up and was greeted by staff. Took us to our room and gave instructions. Rooms were clean, they brought us laundry detergent (washing machine but no dryer) and asked if we needed towels changed each day. Very attentive and responsive staff and I loved that. Building is secure. You need a key card to get in the building and elevator and a code for the unit door. 3 hour Express delivery was nearby for laundry. Best in class service with pick up and delivery. The only downside to this place is it’s. A Gran ride to district 1.

The host talking longer time to responded I booked a 2 beds rooms but they had a problem with the door so they have to moved me to 3 bed rooms the next day. Just a little Bit uncomfortable

We stayed in a 2-bedroom apartment for a week and had a great experience overall. The check-in process was fast and welcoming. While there were a few minor issues with the room conditions, the staff was completely transparent and informed us ahead of time, which we appreciated. The apartment was clean and comfortable, with most of the amenities we needed already provided. Anything that was missing, the staff quickly replaced or brought to us without delay. The management team is very hands-on and clearly cares about the guest experience. Raymond, our main contact, was especially helpful and attentive throughout our stay. His excellent service made a big difference. The apartment is conveniently located near local restaurants, grocery stores, and convenience shops. Transportation to and from the area was easy, and the complex itself is well-maintained. The infinity pool was clean and easily accessible—perfect for the kids. We would definitely return and highly recommend this place to others!

Very nice place

We will definitely stay at this property again.