万豪旗下伯明翰东区雅乐轩酒店

No parking and drop off area . When I drop off my luggage and check in with 15mins then I got the tickets

Amazing hotel went all the way for a birthday celebration lovely breakfast

Clean room. Great facilities. Helpful and friendly staff. Just what I needed.

A lovely reception, with friendly staff and lemon water / cranberry water on arrival. Parking is on street and paid during the day (this wasnt made clear on the booking but explained well at reception). Room was lovely, spacious, well equipped, comfy bed, modern and clean. Breakfast was good, Gluten free options and efficient, friendly service.

My favourite hotel I’ve stayed in. Rooms were amazing and breakfast was lovely. Super good value for such an amazing hotel.

Clean, comfortable, affordable, friendly.

I just wanna say thank you to the Staff. Nothing was too much. They were so helpful very hard to find when everybody seems to be working together as a team and without even having to inform me you know if communicated with each other to assist and accommodate.

W

Chambre très propre et spacieuse. La literie est confortable. Petit-déjeuner très complet. Une très belle expérience !

Perfect hotel everything clean

Very pleasant stay

Exceptional from start to finish. Lovely room in great condition and spotless. Friendly, attentive team members and nothing was too much trouble. The food was sublime, best vegan options I've ever had at an event or conference. I'll certianly be back if I have to stay in Birmingham again, well done!

Outstanding stay. Room very clean and very happy. Staff always helpful. Easy to park across the road in big car park. Nice stroll to the centre. Would stay again.

Room was clean and presented well. Staff were very pleasant and accommodating. Breakfast was great. Had all the options in a buffet style. They also have gluten free options for dinner and breakfast. Bar and bar area were clean and spacious. Can't mix bar food with restaurant menu. Both have to be separate.

Stuff very friendly,profesionál, in room very comfortable bed, big tv, and nice bathroom.

I had dinner and breakfast at your restaurant. I was disappointed with both - quality of food, freshness of ingredients etc.

Issue with the room very promptly resolved

The staff at breakfast were lovely. Particularly the man who greeted us (didn’t get his name 😞) and Maggie, the waitress who helped us with cutlery and chatted to us. She was very friendly and interested in both myself and my daughter and our trip to Birmingham. The food at breakfast was lovely and laid out really well. The reception staff were also very friendly and helpful. The room was very clean and perfect for what we needed. Would definitely go back again and recommend to anyone.

Staff were friendly, room was nice.

Good hotel for families. Friendly & helpful staff, room was fine, good size bathroom. Well stocked tea & coffee in the room. We enjoyed using the pool table in the bar area. Looked like a decent dinner menu although we didn't try anything. Breakfast was pretty limited so not sure I would choose to have the breakfast again, although we did go down at 10am so not sure it there was a wider selection earlier. The site doesn't have its own parking but there is a very close multistorey car park across a couple of roads.