美利亚科苏梅尔全包式住宿

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8.6
/10
非常好
1,057个评论

客人对住宿的评价

Keri

10.0
/ 10
The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!

Darly

10.0
/ 10
Lo único incómodo es la vuelta que hay que dar para salir cuando está cerrado el Buffet

Shannon

10.0
/ 10
The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
在该地区
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Carretera Costera Norte KM 5.8, Cozumel, Estado de Quintana Roo, Mexico, 77600

主要设施

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游泳池
餐厅
24 小时前台
WiFi
Melia Cozumel All Inclusive位于科苏梅尔岛地区/城市。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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周围有什么美利亚科苏梅尔全包式住宿

Carretera Costera Norte KM 5.8, Cozumel, Estado de Quintana Roo, Mexico, 77600
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进一步了解美利亚科苏梅尔全包式住宿

Melia Cozumel All Inclusive Rates per Night

Planning your dream getaway to Cozumel? Understanding hotel rates is key to budgeting for your trip. Melia Cozumel All Inclusive room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the best hotel promotion can make your vacation even sweeter.

Looking for the best Melia Cozumel All Inclusive hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money.

Melia Cozumel All Inclusive Location & Address

Knowing the hotel address and location is crucial for planning your itinerary. Melia Cozumel All Inclusive is located at Carretera Costera Norte KM 5.8, Cozumel, Estado de Quintana Roo, Mexico, 77600. It's situated in the beautiful island of Cozumel, Mexico, known for its stunning beaches and vibrant coral reefs. The hotel is approximately 5 km from the city center.

How to go to Melia Cozumel All Inclusive from Airport

Getting from the airport to your hotel should be a breeze. Here's how to arrange your transfer from Cozumel International Airport (CZM) to Melia Cozumel All Inclusive:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport. This is the fastest option, taking approximately 10-15 minutes, but it can be the most expensive.
  • Pre-booked Shuttle (Convenient):

    Many shuttle services offer airport transfers. You can book these online in advance for a hassle-free arrival. The ride takes about 15-20 minutes.
  • Ride Hailing (Affordable):

    Ride hailing services are available in Cozumel. This is a cost-effective option, but availability may vary.

Tips: Pre-booking a shuttle or using a ride-hailing service is often the most convenient and cost-effective way to get to the hotel.

Melia Cozumel All Inclusive Reviews & Summary

Want to know what other travelers think about Melia Cozumel All Inclusive? Hotel reviews often highlight the exceptional service and stunning ocean views. Guests rave about the all-inclusive experience, which includes delicious food, refreshing drinks, and a variety of activities.

The hotel boasts multiple swimming pools, a private beach area, and a kids' club, making it perfect for families. One guest review sums it up perfectly: "Absolutely loved our stay! The staff was amazing, the food was delicious, and the beach was breathtaking. Highly recommend!"

Melia Cozumel All Inclusive Room Types Available

Choosing the right room is essential for a comfortable stay. Melia Cozumel All Inclusive offers a variety of hotel room type categories to suit different needs:

  • Deluxe Room:

    Offers comfortable accommodations with either a king-size bed or two double beds, and a balcony or terrace.
  • Premium Room:

    Upgraded rooms with enhanced amenities, often including better views and additional space.
  • Family Room:

    Designed for families, these rooms typically offer more space and multiple beds.
  • Suite:

    For a luxurious experience, suites provide separate living areas and premium amenities.

Please note: Pet-friendly options may be available; inquire directly with the hotel for any additional charges or requirements.

Hotel Facilities in Melia Cozumel All Inclusive

Melia Cozumel All Inclusive offers a wide range of hotel amenities to enhance your stay. Whether you're looking for relaxation or recreation, you'll find something to enjoy:

  • Swimming Pools:

    Multiple pools, including a kids' pool, are available.
  • Private Beach Area:

    Relax on the pristine sands and enjoy the turquoise waters.
  • Restaurants and Bars:

    A variety of dining options and bars are available.
  • Fitness Center:

    Stay active with a well-equipped gym.
  • Kids' Club:

    Supervised activities for children.
  • Spa:

    Indulge in a massage or other treatments (fees apply).

Hotel Buffet or Restaurant/Cafe in Melia Cozumel All Inclusive

Dining at Melia Cozumel All Inclusive is a culinary adventure. You'll find a variety of options to satisfy your cravings:

  • Buffet Restaurant:

    Offers a wide selection of international and local dishes. Price per person: Approximately $35 USD. Opening hours: Breakfast, lunch, and dinner.
  • Specialty Restaurants:

    Enjoy a la carte dining with various cuisines, such as Mexican, Italian, and Asian.
  • Poolside Bar & Grill:

    Casual dining with snacks and drinks.
  • Lobby Bar:

    Relax with cocktails and other beverages.

Signature dishes vary, but expect fresh seafood and authentic Mexican flavors.

Melia Cozumel All Inclusive Airport pickups and How to Book

Many hotels offer airport shuttle services for a seamless arrival. Melia Cozumel All Inclusive provides airport pick-up services to make your journey easier.

To book, you can:

  • Contact the hotel directly via phone or email.
  • Specify your flight details and arrival time.
  • Provide advance notice, ideally at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

While Cozumel is a relatively small island, getting around is easy. Public transportation options are available:

  • Taxis:

    Readily available throughout the island.
  • Rental Cars:

    Several rental car agencies are available.
  • Buses:

    Local buses operate on set routes.

Public transport card/payment info: Taxis accept cash (USD and Mexican pesos). Bus fares are typically paid in cash.

Nearby Attractions for Family / Kid Friendly

Cozumel offers a wealth of nearby activities for families. Here are some kid-friendly attractions:

  • Chankanaab Adventure Beach Park:

    A beautiful park with snorkeling, dolphin encounters, and a sea lion show. Distance from hotel: 10 km. Entry price: Approximately $25 USD.
  • Palancar Reef:

    Famous for its stunning coral formations and diverse marine life, perfect for snorkeling and diving. Distance from hotel: 15 km. Entry price: Varies depending on tour.
  • San Gervasio Mayan Ruins:

    Explore ancient Mayan ruins and learn about the island's history. Distance from hotel: 18 km. Entry price: Approximately $10 USD.
  • Paradise Beach:

    A popular beach with clear waters, water sports, and beach clubs. Distance from hotel: 7 km. Entry price: Free (beach access).
  • Discover Mexico Park Cozumel:

    A cultural park showcasing Mexican art, culture, and cuisine. Distance from hotel: 6 km. Entry price: Approximately $15 USD.

Looking for more things to do nearby? See Traveloka’s best deals on activities in Cozumel.

Where to eat near Melia Cozumel All Inclusive (Cozumel)

Exploring the local food scene is a must. Here are some nearby dining options:

  • El Moro:

    A popular restaurant serving authentic Mexican cuisine.
  • La Choza:

    Known for its fresh seafood and traditional dishes.
  • Pancho's Backyard:

    Offers a lively atmosphere and delicious Mexican food.

Local Street Food:

  • Tacos al Pastor:

    Marinated pork tacos.
  • Cochinita Pibil:

    Slow-roasted pork.
  • Empanadas:

    Savory pastries.
  • Elote:

    Grilled corn on the cob.
  • Churros:

    Fried dough pastries.

Shopping places near Melia Cozumel All Inclusive (Cozumel)

Cozumel offers a variety of shopping experiences. Here are some options:

  • Punta Langosta Pier:

    A shopping area with various stores and boutiques.
  • Royal Village Shopping Center:

    Offers a selection of shops and restaurants.
  • Local Markets:

    Explore local markets for souvenirs and handicrafts.

Other Places to Stay Near Melia Cozumel All Inclusive

If you're looking for alternative accommodations, here are some options near Melia Cozumel All Inclusive:

  • Luxury/5-6 Star Hotels Nearby:

  • The Explorean Cozumel:

    Offers a luxurious experience with stunning ocean views.
  • Presidente InterContinental Cozumel Resort & Spa:

    A high-end resort with excellent amenities.
  • Four Seasons Resort and Residences:

    Offers a luxurious experience with stunning ocean views.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels in Cozumel.

  • Four-Star Hotels Nearby:

  • Sunscape Sabor Cozumel:

    An all-inclusive resort with a great location.
  • Hotel B Cozumel:

    A boutique hotel with a stylish design.
  • Casa Mexicana Cozumel:

    A charming hotel with a central location.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4-star hotels in Cozumel.

  • Three-Star Hotels Nearby:

  • Flamingo Hotel Cozumel:

    A budget-friendly option with a good location.
  • Hotel Cozumel & Resort:

    Offers comfortable accommodations.
  • Park Royal Cozumel:

    A great option for families.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3-star hotels in Cozumel.

Hotel Availability & Booking

Ready to book your stay at Melia Cozumel All Inclusive? Finding hotel availability and making reservations is easy with Traveloka. We offer a seamless booking experience, allowing you to compare prices, view room options, and secure your stay with ease.

Book your stay through Traveloka today and start planning your unforgettable vacation!

所有设施美利亚科苏梅尔全包式住宿

游泳池 Melia Cozumel All Inclusive
游泳池
休闲设施 Melia Cozumel All Inclusive
休闲设施
健身中心 Melia Cozumel All Inclusive
健身中心
多功能厅 Melia Cozumel All Inclusive
多功能厅
公共空间 Melia Cozumel All Inclusive
公共空间

活动

  • 室外游泳池
  • 沙滩伞
  • 卡拉OK
  • Spa
  • 花园
  • 沙滩巾
  • 健身中心
  • 海滩躺椅
  • 泳池躺椅

体育和娱乐

  • 沙滩排球
  • 浮潜
  • 篮球
  • 游戏室
  • 排球
  • 迷你高尔夫
  • 台球
  • 射箭
  • 网球场

酒店服务

  • 洗衣服务
  • 多语言员工
  • 婚礼服务
  • 行李寄存
  • 搬运工
  • 24小时接待员
  • 门房

一般

  • 宴会
  • 停车场
  • 露台

公共设施

  • 咖啡店
  • 大堂咖啡/茶
  • 无烟区

食物和饮品

  • 池畔酒吧
  • 小吃店

附近设施

  • 礼品店
  • ATM/银行

家庭友好设施

  • 儿童游泳池

连接

  • 免费WiFi

无障碍性

  • 无障碍通道

商业设施

  • 会议室

住宿政策及一般信息美利亚科苏梅尔全包式住宿

重要备注
计划在入住时间以外办理入住手续(例如清晨或深夜)?您可以直接与酒店安排!

入住/退房时间

入住:
15:00 - 00:00
退房:
在此之前 12:00

一般入住手续说明

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 在相同住宿/入住日期预订超过 8 间房的团体预订可能需遵循特别的取消政策或额外收费。
  • 此住宿接待方接受以信用卡付款;恕不接受现金
  • 我们无法保证提供无噪音客房。
  • 该住宿场所采用的安全设施包括灭火器。
  • 此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
  • 请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
, 前台工作人员将在住客到店时接待。持卡人必须在办理入住手续时出示预订时使用的信用卡和附有照片的身份证件,其他安排必须在到店前与住宿方进行协调。如有疑问,请使用预订确认信上的信息联系住宿方。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Service Animals Allowed
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一般信息

热门设施
游泳池, 餐厅, 24 小时前台, WiFi
入住/退房时间
从 15:00 - 00:00 - 到 12:00
美利亚科苏梅尔全包式住宿可预订房间
209
美利亚科苏梅尔全包式住宿的楼层数
12
美利亚科苏梅尔全包式住宿的其他设施
室外游泳池, 沙滩伞, 卡拉OK, Spa, 花园

常见问题美利亚科苏梅尔全包式住宿

美利亚科苏梅尔全包式住宿有哪些可用设施?
美利亚科苏梅尔全包式住宿有顶级设施,例如游泳池, 餐厅, 24 小时前台, WiFi。(有些可能需要额外收费)
美利亚科苏梅尔全包式住宿的常规入住和退房时间是什么?
美利亚科苏梅尔全包式住宿标准入住时间开始于15:00 - 00:00最晚退房时间为在此之前 12:00
What is The Star Hotel Classification of 美利亚科苏梅尔全包式住宿?
美利亚科苏梅尔全包式住宿 is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 美利亚科苏梅尔全包式住宿 have?
美利亚科苏梅尔全包式住宿 has 12 floors.
How many rooms are available at 美利亚科苏梅尔全包式住宿?
美利亚科苏梅尔全包式住宿 has 209 rooms in total.
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更多其他客人的评论美利亚科苏梅尔全包式住宿

8.6
非常好
基于 1,057 条评论
清洁度

9.2

客房舒适度

8.4

服务和设施

9.4

排序方式
最相关
偏好
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旅行者评论 Melia Cozumel All Inclusive

每页评论数
20
40
热门评论
Keri
icon-好友同行
好友同行
10.0
/10
评论于 13几周前

Expedia Group verified review

The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
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Darly
icon-
10.0
/10
评论于 13几周前

Hotels.com verified review

Lo único incómodo es la vuelta que hay que dar para salir cuando está cerrado el Buffet
Shannon
10.0
/10
评论于 13几周前

Expedia Group verified review

The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
SERGIO
icon-双人入住
双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

La experiencia fue muy buena, muy cómodo, todos muy amables, nuestro concierge Oscar muy atento, todos los meseros en general muy amables, celebraron a mi esposa en el desayuno por su cumpleaños. Y nos encantó que tuvieran menú vegano, eso le dio un plus para nosotros.
John Francis McCarthy
icon-双人入住
双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

This is our third year going to the Melia. The rooms are very accommodating. Shampoo, conditioner, and body washes provided. The staff are beyond wonderful. They greet you and always make sure you have what you need. There’s plenty of food nicely displayed in the main restaurant and the other two places service is amazing. The guys at the bar are always fun and make sure that whatever drink you want they can make it. Pool areas is always kept spotless. There’s some sort of entertainment nightly and although I don’t have kids, they have a kid activity room and space available for them to have fun outdoors as well. (playground, croquet, badminton, etc..). The Melia has now become our annual trip.
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Michelle
8.0
/10
评论于 14几周前

Expedia Group verified review

Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Michelle Amaya
icon-双人入住
双人入住
6.0
/10
评论于 15几周前

Expedia Group verified review

Beach was beautiful. There were a couple of sargassum days but they worked really hard to keep it clear. Staff was nice, especially in the buffet restaurant. Those servers were on top of it. Food was subpar, two restaurants that were alacart were either closed or hard to get a reservation even with the upgraded room. Room was very outdated, but it is an island so some leniency probably needed for construction limitations. Pool was also not great as in the adult pool most of the pool was too deep to stand. We would 100% go to Cozumel again, but not this resort.
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Lisa Marie
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

We enjoyed our stay here. We did the upgrade to Level and felt it was worth the price. It is a quieter resort; not much night life, so relaxing. Waitress staff minimal around the pool and lobby. Wait staff at restaurants was always great. Food was all very good due to the small nature of the resort; everything was always hot and flavorful. We enjoyed the food truck by the pool. Bali beds around the pool & beach are nice. All rooms are spacious and ocean view-stocked daily with . We liked that the room key is your wrist band. Our concierge Gerardo was awesome! The foam party at the beach was fun even for young adults. The sunset cocktail party was nice. We felt the Mole restaurant could be turned into a steak house since there were so many similar Mexican food options already. Shout outs to Lupe, Anna and Freddy at the buffet; Edi & Daniel at the beach bar, Erik & Santiago at pool bar.
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Fatima Noreen
icon-双人入住
双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

Clean room and friendly staff.
BARBARA
icon-家庭
家庭
10.0
/10
评论于 16几周前

Expedia Group verified review

Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Barry
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Maria
10.0
/10
评论于 16几周前

Expedia Group verified review

This is my forth time here and I’m still impressed with the great service and facilities the staff c
Drake Ethan
icon-好友同行
好友同行
10.0
/10
评论于 17几周前

Expedia Group verified review

Bar stocked, rooms air conditioned and room was very clean. Staff were excellent the entire stay (s/o Oscar our concierge). Would definitely return.
Monica Isabel Navarro de
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente servicio. Pocas actividad Durante el dia. Musica Latina y MAs ambient el la Alberta de adultos.
Colton
icon-好友同行
好友同行
10.0
/10
评论于 17几周前

Expedia Group verified review

Very clean room and AC in the rooms were cool. The AC in the buffet and lobby was mixed but overall good. Specific staff shoutout to Guadalupe, Lupe, and Angela from the buffet. They were FANTASTIC and very attentive during the time we stayed. The next staff on the property by far!
Tiffany
icon-双人入住
双人入住
2.0
/10
评论于 17几周前

Expedia Group verified review

It was the most discriminative environment I have ever been in. We were watched continuously for what I believe to be from our color. They frowned at us and whispered continuously. After being monitored for so long, we started to document the experience and have a bit of tangible evidence of the injustices. We paid for the v.i.p rooms and experience and it didn’t feel like it at all. It seems as if because of the language barrier that after we asked a question, they attempted once to answer and then would either walk off or just have an awkward silence until we came up with a solution ourselves. The security at one point followed us and asked “do you belong here?” We watched as other guests enjoyed the luxurious experience we should have had, even the ones who didn’t pay for v.i.p. The food was not good at all. We stayed for 7 days and 6 nights and for the first 4 days the water on the shore was filthy. On the 5th day they filtered the water and you could literally hear the people rejoicing. This was my first time out of the country and it was a terrible experience. One day as we entered the hotel from going downtown, one of the workers got on his small walkie talkie and uttered some words as he looked at us and then hurriedly turned his head, we went up the elevator which is in terrible condition btw and got to our room to ironically discover that the keypad to our room went out. The stay at this place was not welcoming and it feels as if people of color aren’t wanted.
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Amy
8.0
/10
评论于 17几周前

Expedia Group verified review

It was really good and Geraldo was fantastic went out of his way to help us what a joy ! But but he was not alone so many nice people great property
CINTHYA YUMIKO
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente atención de todo el personal
Erica Pricela
icon-亲子同住
亲子同住
10.0
/10
评论于 17几周前

Expedia Group verified review

Took my wife, 2 year old daughter and mother in law. Had adjoining rooms, perfect set up to let us come in and out of baby was asleep in ext room over and not make noise to wake her. We absolutely loved it. If you’re looking for the party vibe, crowd, spring break- this ain’t it. Very chill, relax setting, amazing service, clean grounds, beautiful sandy beach. We upgraded to the level service( do it), great food!!! Plan to come back ASAP Concierge Gerardo was on top of it ! Clear communication, eager to assist in any way he could. All the servers were fantastic, our regular became Guadalupe, sweet lady, consistent attention made sure we were set. Amazing place
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Brittani
icon-双人入住
双人入住
10.0
/10
评论于 17几周前

Expedia Group verified review

LOVE this place!! We will be back.
每页评论数
20
40

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外部的 4 Melia Cozumel All Inclusive

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。
8.6
非常好
基于 1,057 条评论
清洁度

9.2

客房舒适度

8.4

服务和设施

9.4

排序方式
最相关
偏好
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旅行者评论 Melia Cozumel All Inclusive

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20
40
热门评论
Keri
icon-好友同行
好友同行
10.0
/10
评论于 13几周前

Expedia Group verified review

The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
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Darly
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10.0
/10
评论于 13几周前

Hotels.com verified review

Lo único incómodo es la vuelta que hay que dar para salir cuando está cerrado el Buffet
Shannon
10.0
/10
评论于 13几周前

Expedia Group verified review

The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
SERGIO
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双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

La experiencia fue muy buena, muy cómodo, todos muy amables, nuestro concierge Oscar muy atento, todos los meseros en general muy amables, celebraron a mi esposa en el desayuno por su cumpleaños. Y nos encantó que tuvieran menú vegano, eso le dio un plus para nosotros.
John Francis McCarthy
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双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

This is our third year going to the Melia. The rooms are very accommodating. Shampoo, conditioner, and body washes provided. The staff are beyond wonderful. They greet you and always make sure you have what you need. There’s plenty of food nicely displayed in the main restaurant and the other two places service is amazing. The guys at the bar are always fun and make sure that whatever drink you want they can make it. Pool areas is always kept spotless. There’s some sort of entertainment nightly and although I don’t have kids, they have a kid activity room and space available for them to have fun outdoors as well. (playground, croquet, badminton, etc..). The Melia has now become our annual trip.
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Michelle
8.0
/10
评论于 14几周前

Expedia Group verified review

Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Michelle Amaya
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双人入住
6.0
/10
评论于 15几周前

Expedia Group verified review

Beach was beautiful. There were a couple of sargassum days but they worked really hard to keep it clear. Staff was nice, especially in the buffet restaurant. Those servers were on top of it. Food was subpar, two restaurants that were alacart were either closed or hard to get a reservation even with the upgraded room. Room was very outdated, but it is an island so some leniency probably needed for construction limitations. Pool was also not great as in the adult pool most of the pool was too deep to stand. We would 100% go to Cozumel again, but not this resort.
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Lisa Marie
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家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

We enjoyed our stay here. We did the upgrade to Level and felt it was worth the price. It is a quieter resort; not much night life, so relaxing. Waitress staff minimal around the pool and lobby. Wait staff at restaurants was always great. Food was all very good due to the small nature of the resort; everything was always hot and flavorful. We enjoyed the food truck by the pool. Bali beds around the pool & beach are nice. All rooms are spacious and ocean view-stocked daily with . We liked that the room key is your wrist band. Our concierge Gerardo was awesome! The foam party at the beach was fun even for young adults. The sunset cocktail party was nice. We felt the Mole restaurant could be turned into a steak house since there were so many similar Mexican food options already. Shout outs to Lupe, Anna and Freddy at the buffet; Edi & Daniel at the beach bar, Erik & Santiago at pool bar.
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Fatima Noreen
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双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

Clean room and friendly staff.
BARBARA
icon-家庭
家庭
10.0
/10
评论于 16几周前

Expedia Group verified review

Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Barry
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Maria
10.0
/10
评论于 16几周前

Expedia Group verified review

This is my forth time here and I’m still impressed with the great service and facilities the staff c
Drake Ethan
icon-好友同行
好友同行
10.0
/10
评论于 17几周前

Expedia Group verified review

Bar stocked, rooms air conditioned and room was very clean. Staff were excellent the entire stay (s/o Oscar our concierge). Would definitely return.
Monica Isabel Navarro de
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente servicio. Pocas actividad Durante el dia. Musica Latina y MAs ambient el la Alberta de adultos.
Colton
icon-好友同行
好友同行
10.0
/10
评论于 17几周前

Expedia Group verified review

Very clean room and AC in the rooms were cool. The AC in the buffet and lobby was mixed but overall good. Specific staff shoutout to Guadalupe, Lupe, and Angela from the buffet. They were FANTASTIC and very attentive during the time we stayed. The next staff on the property by far!
Tiffany
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双人入住
2.0
/10
评论于 17几周前

Expedia Group verified review

It was the most discriminative environment I have ever been in. We were watched continuously for what I believe to be from our color. They frowned at us and whispered continuously. After being monitored for so long, we started to document the experience and have a bit of tangible evidence of the injustices. We paid for the v.i.p rooms and experience and it didn’t feel like it at all. It seems as if because of the language barrier that after we asked a question, they attempted once to answer and then would either walk off or just have an awkward silence until we came up with a solution ourselves. The security at one point followed us and asked “do you belong here?” We watched as other guests enjoyed the luxurious experience we should have had, even the ones who didn’t pay for v.i.p. The food was not good at all. We stayed for 7 days and 6 nights and for the first 4 days the water on the shore was filthy. On the 5th day they filtered the water and you could literally hear the people rejoicing. This was my first time out of the country and it was a terrible experience. One day as we entered the hotel from going downtown, one of the workers got on his small walkie talkie and uttered some words as he looked at us and then hurriedly turned his head, we went up the elevator which is in terrible condition btw and got to our room to ironically discover that the keypad to our room went out. The stay at this place was not welcoming and it feels as if people of color aren’t wanted.
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Amy
8.0
/10
评论于 17几周前

Expedia Group verified review

It was really good and Geraldo was fantastic went out of his way to help us what a joy ! But but he was not alone so many nice people great property
CINTHYA YUMIKO
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente atención de todo el personal
Erica Pricela
icon-亲子同住
亲子同住
10.0
/10
评论于 17几周前

Expedia Group verified review

Took my wife, 2 year old daughter and mother in law. Had adjoining rooms, perfect set up to let us come in and out of baby was asleep in ext room over and not make noise to wake her. We absolutely loved it. If you’re looking for the party vibe, crowd, spring break- this ain’t it. Very chill, relax setting, amazing service, clean grounds, beautiful sandy beach. We upgraded to the level service( do it), great food!!! Plan to come back ASAP Concierge Gerardo was on top of it ! Clear communication, eager to assist in any way he could. All the servers were fantastic, our regular became Guadalupe, sweet lady, consistent attention made sure we were set. Amazing place
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Brittani
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双人入住
10.0
/10
评论于 17几周前

Expedia Group verified review

LOVE this place!! We will be back.
每页评论数
20
40