奥托曼传统酒店

Very good services and good location. However, some facilities are relavtively old.

除了位置好 其他一无长处，早餐比青旅还差，房间比小旅馆还小！另外我长了见识了！五星级酒店居然还有一大半看不见阳光的房间，而且不到20平方！不到20平方的五星酒店啊！谁住谁知道！

Overall very helpful staff. Our experience of stay at the hotel was great .

Betty and the Pakistani guy are the best!!!

Fint och rent, läget toppen mitt i stan nära till allt Inget spa en kall pool bara

Was uns überhaupt nicht gefallen hat war das die mitarbeiter es gar nicht interressiert hat das unsere zimmerkarte gefühlt 20 mal am tag nicht ging und wir immer wieder runter mussten um es neu aktivieren zu lassen. Und dann lachen die noch einem hinterher. Am tag der ankunft waren haare auf dem dem bett so das wir es neu beziehen lassen haben. Für ein "5sterne" hotel geht das meiner meinung nach überhaupt nicht.

Dışardaki gürültü oda da tuvalet eski halılar eski kirli dış kapı hiç güven vermiyor Verdiğim paranın hiç karşiliği değildi Tek konum bu kadar…

Everything was excellent, the only downside was the fact that despite our room on the 4th floor being horribly warm at night the air-conditioning was not operating. When I asked at reception I was told that it was too early in the year for it to be turned on so we were very uncomfortable at night.

空調が全く効かなく、非常に蒸し暑く、空気の流れがなく、部屋の環境は非常に悪い状態でした。

Merhaba, ben suit oda tutmuştum 50 m², odanın resimlerde belirtildiği gibi manzaralı olmadığını öğrendim. bize 5. kattan 535 numaralı odayı verdiler fakat verdikleri oda küçük jakuzi yok ve bir tane penceresi var camda çok kirliydi. Oda asansör yanındaymış ve sabaha kadar ses dinledik. Çıkış işlemlerinde otelin kaç yıldız olduğunu sordum ve 5 yıldız dediler, 5 yıldız bir otelde sabaha kadar ses dinledik dedim. Personel hiç sesini çıkartmadı. Verdiğim paraya karşılık o odada kalamadım ve rahat edemedim. Birdaha asla kalmam.

We stayed in 2 different rooms. The inside room had a window that opened into the foyer area above the check in desk. The room was hot and noisy. We moved to a room where the windows opened to the outside and the room was bigger. It was quieter and cooler. They did not have washcloths. The staff was helpful. The bar and staff was excellent. Buffet breakfast was great.

Ja

Hotel rooms needs a lot of renovations Bathrooms are terrible

Le personnel était au petit soin Petit bémol sur la chambre PMR était un peu datée, sauf qu'on a obligé de payer un supplément pour disposer dune chambre PMR ce qui n'est pas normal. Sinon est central pour se déplacer dans Istanbul Mettre au personnel de l'accueil et de la restauration pour leurs sourires et bienveillance

Ist sehr Zentral.

Sehr altes Hotel, in einem unhygienischen Zustand. Es waren kalte Tage, die Heizung ging zwei Tage lang nicht, laut Rezeption Zentralheizung defekt. Holten uns eine saftige Erkältung, von 6 Tagen waren wir 4 Tage sehr krank und konnten nichts mehr unternehmen, hatten uns selber geholfen und in leeren Flaschen warmen Wasser gefüllt und als Wärmeflasche benutzt. Handtücher waren mit Flecken, stanken sehr stark nach Chlor. Teppichboden fast in ganzen Hotel, waren sehr stark befleckt sowie die Polstermöbel. Das Hotel wird überall mit starken Zitronenduft parfümiert was den muffigen Geruch überdecken sollte. Ich empfehle ich das Hotel nicht weiter.

Staff was amazing and helpful and so customer service oriented. Professional and courteous.

Great location really good breakfast buffet

Das Hotel hat mit 5 Sternen nichts zu tun. Die Zimmer sind rund um die Lobby aufgebaut im Stil eines Atrium. Daher ist es früh morgens bereits sehr laut. Auch ist das Zimmer vom Tageslicht unberührt. Die Kühlung bzw. die Klimaanlage funktionierte nicht. Der Kühlschrank kühlte nicht. Auf Anfrage sagte man, dass die Minibar nicht kühlt, sondern auf 6-7C eingestellt ist. Ausbaustandard der Zimmer ist sehr veraltet.

I stayed at Legacy Ottoman Hotel with two rooms booked — one for two people and one for three people, with one reservation made through a third-party provider. Despite the reservation clearly indicating three guests, we were given two double rooms. This issue was not identified during check-in, and no proper solution was offered afterward. No extra bed or alternative arrangement was provided, and three people had to stay in a room intended for two. The rooms are quite outdated, and the furniture appears worn. There were also maintenance concerns, such as a loose bathroom door frame. Some basic amenities were missing upon arrival and had to be requested multiple times before being provided. On a positive note, most of the staff were polite and helpful, and the housekeeping team did a good job. However, the service at check-in was not satisfactory, as the response to the issue lacked support and professionalism. Overall, the experience did not meet expectations, and the property would benefit from renovation and improved guest service at reception.