Legacy Ottoman Hotel

Great location. Great staff. Nabeel been very helpful. Hotel needs to be upgraded. Overall. It was my 2nd time at this hotel. Very comfortable. Also cars cannot drop you off directly outside the hotel be prepared to walk.

Overall, everything was pretty good, except for a few minor things. The location was very convenient.

Good nice , nice location, good service

Perfect location in the Old City and close to New Mosque and Spice Bazaar. It’s 120 year old building, so rooms are smaller but comfortable. Staff was responsive to needs.

The Hotel was remodeled. Nice building but the front desk staff have no customer service skills, they definitely need a lot of training. I was in room 113, the room had plumbing issues, one day the electricity turned off and the had to send someone to spend 30 minutes to fix it. The only staff member I think she went above and beyond to make sure that guests are happy is Salma.

We already stay there for the last 10 times Very nice place

Criminally under-maintained! Loads of potential but the property is very tired and in desperate need of modernisation. Pretty much everything is on its last legs, including the furniture, decor, lighting, bathrooms, showers…. Genuinely everything needs upgrading. Marked walls, broken windows sills, loose sockets, malfunctioning fridges, curtains a about to drop from rails, soap dispensers siliconed on the wall, shower heads not adjusting/spraying correctly, ripped carpets, sagging room chairs, broken curtain pegs, broken ironing board, bent cupboard doors, It was a 5 star once upon a time but looks like it was last decorated 30/40years ago. The hotel Company looks to be milking every last drop from this once great venue and are doing it shamelessly. Staff are professional, friendly but it’s quite obviously they are well versed and experts in apologising without any real power to do anything to rectify or compensate you for any of the issues. Plus points are the location as it’s exactly where you would want it to be to explore everything by foot. Other than that, unless they significantly improve the property, I wouldn’t recommend this place. There are much newer, 2/3star properties close by that are much cheaper and much newer.

Overall a very comfortable stay . Rooms are spacious however housekeeping is not great . Reception very polite and helpful

The hotel is conveniently located to must-see attractions. Most local attractions were about 10-15 minutes walk from the hotel. The hotel is incredibly well maintained and clean. The staff were friendly and helpful. The breakfast was amazing......good food with the view from the top floor of the hotel. I totally enjoyed my stay there and look forward to being there again when I am in Istanbul.

The hotel was very clean and the staff very friendly. The breakfast was good but I have a recommendation that the food and beverage department can think about changing the options every day put something different for breakfast. The location of the hotel is by the Egyptian bazar and Mahmutpasa bazar and near the grand bazar. Location location location. Definitely this will be where I will be staying every time I visit Istanbul insha allah

This is an old hotel, with a need for refreshing. The bathroom was actually quite updated, with a great shower, but the room was tired. The room (suite) was stuffy and had a vague smoke smell. The lobby and public spaces were nice and the breakfast was plentiful.

The entry and location was the only good thing about the hotel. The breakfast food was not fresh , the seats were duty. The bathroom was molded and rooms very outdated. The furniture was old and all busted Definitely not a 5 star hotel maybe a 1 star!

Overall very helpful staff. Our experience of stay at the hotel was great .

Betty and the Pakistani guy are the best!!!

Everything was excellent, the only downside was the fact that despite our room on the 4th floor being horribly warm at night the air-conditioning was not operating. When I asked at reception I was told that it was too early in the year for it to be turned on so we were very uncomfortable at night.

We stayed in 2 different rooms. The inside room had a window that opened into the foyer area above the check in desk. The room was hot and noisy. We moved to a room where the windows opened to the outside and the room was bigger. It was quieter and cooler. They did not have washcloths. The staff was helpful. The bar and staff was excellent. Buffet breakfast was great.

Hotel rooms needs a lot of renovations Bathrooms are terrible

Staff was amazing and helpful and so customer service oriented. Professional and courteous.

Great location really good breakfast buffet

I went there on Ramadan. The Customer Service experience was wonderful every morning. I was sent my Breakfast to my room with unbelievable breakfast options. It was like a Breakfast for three people. I really loved it so much especially every day soup was amazing. I will write this place and recommend 100%.