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China Eastern Airlines (IATA code: MU) was founded in 1988, with a headquarter in Shanghai, China, and its main hubs located at Shanghai Pudong International Airport and Shanghai Hongqiao International Airport. Currently, it operates a fleet of over 600 aircrafts, with average age less than 5.5 years. That makes China Eastern Airlines become one of the youngest fleets in major airlines in the world. As a member of the SkyTeam Alliance, China Eastern Airlines serves over 100 million passengers globally and ranks 7th in the world. Through an air network, China Eastern Airlines now reaches 1,052 destinations in 177 countries. There are three different cabin classes offered by China Eastern Airlines, which include the Economy Class, Business Class, and First Class. All of cabin classes provide comfortable seats with spacious legroom, but the ones in the Business Class can be reclined to an angled-flat seat and the ones in First Class come in a form of a suite. Passengers in all classes will receive an in-flight meal service, which menu varies from Chinese to international cuisines. Each entrée menu comes with appetizer, bread, seasonal fruits, and dessert. They also get to enjoy an in-flight entertainment system throughout the journey. In addition to that, all China Eastern Airlines passengers will also get a free baggage allowance. The Economy Class passengers are allowed a 23 kg baggage allowance, while the Business Class and First Class passengers are entitled to a 32 kg baggage allowance. All pieces of baggage must not exceed the dimension of 158 cm. All checked baggage must be dropped at the time of check-in. Passengers may check-in for their flight from 150 minutes to 45 minutes before the flight departure. Passengers from all classes are also permitted to bring one piece of cabin baggage with the maximum dimensions of 55x40x20 cm and maximum weight of 5 kg. When checking-in, passengers who are a member of Eastern Miles or SkyTeam Frequent Flyer Program may present their membership card so that their miles will be credited to their account automatically. All accumulated points can be redeemed for free flight ticket, cabin class upgrade, extra baggage allowance, beneficial gifts, and other invaluable rewarding. In addition to that, the SkyTeam members can also enjoy a wide range of benefits, such as earning and redeeming of Frequent Flyer Miles across the global network, elite recognition, priority passenger service, and access to more than 420 airport lounges worldwide. If the China Eastern Airlines passengers depart from the Shanghai Pudong International Airport, they can enjoy an airport lounge facility called First Class Lounge No. 77. There are a lot of varieties of seating areas, from couches to chairs with a table to work on. The lounge provides a decent range of food options, such as hot dishes, salads, dim sum, pastries, fruits, and sandwiches. Not to mention the Wi-Fi connection for passengers who want to squeeze in some work. However, the access to the First Class Lounge No. 77 is only available for the Business Class passengers of China Eastern Airlines and the members of SkyTeam’s frequent flyer program.

Established in 1988, China Eastern Airlines Corporation Limited (CEA) is among China’s three major air transportation groups. In 1997, China Eastern Airlines took over China General Aviation and also became first Chinese airline to offer shares on the international market. The airline was listed on New York, Hong Kong, and Shanghai stock markets, becoming the first airline listed on three markets together. Only a year after that, in a joint venture with COSCO, China Eastern Airlines founded China Cargo Airlines. China Yunnan Airlines and China Northwest Airlines merged into China Eastern Airlines in 2003. Regarding the China Eastern Airlines’ stake ownership, the Chinese government owns majority of it. In 2006, it was announced that there’s a possible sale of up to 20% of China Eastern Airlines stake to foreign investors, including Singapore Airlines, Emirates, and Japan Airlines. A year after that, after receiving approval from the State Council of China, Singapore Airlines and Temasek Holdings (holding company that owns 55% of Singapore Airlines) signed a final agreement to buy a combined 24% stake in China Eastern Airlines, with Singapore Airlines owns 15.73% and Temasek Holdings owns 8.27% stake in the airline. On June 2009, it was announced that China Eastern Airlines would merge with Shanghai Airlines. This particular decision was taken to reduce excess competition between the two Shanghai-based carriers while consolidating Shanghai’s status as an international aviation hub. The merger process took approximately nine months and finally completed on February 2010. Since then, China Eastern Airlines has officially become a wholly owned subsidiary of China Eastern Airlines. However, the operation between Shanghai Airlines and China Eastern Airlines remain separate. China Eastern Airlines continues its expansion strategy in 2012, when it was announced that the airline was planning to make a strategic alliance with the Qantas Group to set up Jetstar Hong Kong, a new low cost airline based at Hong Kong International Airport. The operation was going to be commenced in 2013. Both China Eastern Airlines and Qantas Group would hold 50% stake each, representing a total investment of US$198 million. Unfortunately, in 2015, the Hong Kong authority refused to issue operating license to Jetstar Hong Kong. China Eastern Airlines and Qantas announced that the investment had come to an end. In 2014, China Eastern Airlines experienced a 25% fall in earnings from their net profit of 2.38 billion Chinese Yuan in 2013. The reasons behind this fall turned out to be the tougher competition from low-cost airlines and a newly launched high-speed rail network. Still in the same year, China Eastern Airlines introduced a new logo and livery. By the end of 2014, China Eastern Airlines carried 83.08 million domestic and international passengers with an average load factor of 73%. For five years in a row, China Eastern Airlines was recognized as one of the 30 Most Valuable Chinese Brands by WPP. The airline was also honored with the Five-Star Flight Safety Award by the Civil Aviation Administration of China (CAAC). China Eastern Airlines has also been awarded by several agencies in titles of “Golden Ting Award”, "Golden Bauhinia Award”, Best Public Company”, “World Most Improved Airline”, “Most Popular Airlines in Asia”, etc.