諾富特約克中心酒店

地方位置比較寧靜

客戶服務回覆緩慢 令我之前行程計劃未能及時處理好

整體來說俾我第一次入住退步了

Nice hotel and location is near city centre.

整體來講都滿意，最不好是廁所🚽與洗手及浴室是分開的；上廁後如果同房正在使用浴室的話，就不能洗手了。

寵物入住和停車場要額外收費稍貴，本來電郵查詢，說會給我小狗用的碗及小食，結果check in 什麼也沒有，其他酒店通常小朋友會給小朋友小禮物或毛公仔，但這裏也沒有。

Muy limpio y con una piscina amplia con buena temperatura. Está a un paseo del centro.

V friendly staff, excellent breakfast.

Great hotel, stayed here a couple of times and found it to be reasonably priced and short walk from city centre.

This hotel was in a great location for walking to all of the central sights in York. It also had lovely and helpful staff. A great family room, clean and also provided with tea/coffee and water. We liked the fact that the room had a fridge. The swimming pool was nice and clean. The children's play area was a nice touch and the bar area was very stylish. Overall a really great stay and we will definitely return to this hotel again.

Was very disappointed with our room, air conditioning wasn't working, I asked staff 3 times to get it sorted, they ended up giving us a fan. I did ask to be moved to another room but they said they were fully booked. The kitchen staff and cleaning staff were very good, reception didn't give 100% I don't think I would stop there again, the hotel needs a bit of a spuce.

Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply).

The hotel was clean, and the room was comfortable. However, the staff were not particularly friendly. The reception staff seemed uninterested, and the service at breakfast was also quite unfriendly. A warm welcome and a more positive attitude from the staff would have made the stay much more enjoyable. Overall, the cleanliness was good, but the customer service was disappointing.

Great location, clean and bright room and staff very pleasant. Will book again next time we’re in York

Generally disappointed with the hotel. The bin wasn't emptied before our arrival and the sink was still full of water. The pool was lovely but the booking system made it hard to enjoy with just 30 mins slots. Wouldn't book here again as many other hotels in the area.

Everything was great......

Muy bonito y bien ubicado

Every member of staff we encountered from the receptionist to the maintenance staff and bar/restaurant staff were excellent. Such good customer service the manager should be very proud. Room was very good , clean, roomy and well appointed. The only complaint we had was that the drains in the bathroom smelt bad. It didn’t stop us enjoying our stay but if we had been staying more than one night we would have asked to change rooms. Apart from that we would definitely return.

Clean room and helpful staff. Would have preferred if toilet had a sink as main bathroom was round the corner and not next to it.

fine