What do past guests say about Novotel York Centre?

Novotel York Centre is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Novotel York Centre

Name: Novotel York Centre
Address: Fishergate, York, England, YO10 4FD, Fishergate, YO10 4FD, England
Rating: 8.8

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8.8

/10

Very Good

1,008 reviews

What Guests Say About Their Stay

Angela

10.0

/ 10

Overall, the stay in this hotel can only be described as truly amazing. The staff are very helpful and extremely kind.Nothing is too much trouble. It was my birthday and I was met in the room with complimentary chocolates and drinks and a cake was brought up in the morning from my husband the staff sorted this for him.Thank you. The only one drawback was the swimming pool, it was overcrowded and a man and his son was throwing a ball.I got hit twice once in the face. I did report this to the reception staff who were very apologetic. The pool needs somebody to monitor it occasionally.Look round, nobody was monitoring the pool.It was overcrowded and quite high risk. The breakfast, the food absolutely outstanding, especially accommodating my diet requirements. A big thank you! May come back again at christmas.Want to come back to this hotel and would always recommend.

Iulia

10.0

/ 10

Nice and clean hotel, only 10 minutes walk from the city center. The staff is nice and helpful. We enjoyed our stay.

Lisa

10.0

/ 10

Great hotel, stayed here a couple of times and found it to be reasonably priced and short walk from city centre.

In the Area

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Fishergate, York, England, YO10 4FD

Main Facilities

This accommodation offers:

Swimming pool

Novotel York Centre is a 4-star hotels that has been welcoming guests since 1987. The accommodation went through a renovation in 2018. Novotel York Centre is part of Novotel under Accor. There are 146 rooms spread across 4 floors.

What's around Novotel York Centre

Fishergate, York, England, YO10 4FD

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General Information

Location

Located at Fishergate in YORK, UK. Those looking to explore will find Sandall Park, Merchant Adventurers' Hall, and Armley Mills nearby.

Facilities & Amenities

Novotel York Centre has Swimming pool and _24_HOUR_FRONT_DESK.

Contact

Email: H0949@accor.com
Phone number: 441133969004
Website: www.accorhotels.com

All facilities in Novotel York Centre

Facility

Swimming pool

Bedroom

Others

Restaurant

Guest Services

24-hour front desk

Accommodation Policy & General Information in Novotel York Centre

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Novotel York Centre	146
Number of floors in Novotel York Centre	4
Another facilities in Novotel York Centre	24-hour front desk

Frequently asked question in Novotel York Centre

What is normal check-in & check-out time at Novotel York Centre?

The standard check-in time at Novotel York Centre is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel York Centre

Novotel York Centre has a 4.0-star rating.

How many floors does Novotel York Centre have?

Novotel York Centre has 4.

How many rooms are available at Novotel York Centre

Novotel York Centre has 146.

Is there a swimming pool at Novotel York Centre?

Yes, a swimming pool is available at Novotel York Centre.

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More Reviews from Other Guests in Novotel York Centre

Overall Ratings & Reviews Novotel York Centre

Traveloka (2)

Other sources (1,006)

8.8

Very Good

From 1,006 reviews

Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Novotel York Centre

Number of reviews per page

Top reviews

Angela

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Mary

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was comfortable overall. However, I was disappointed that there was nothing the hotel could do about the lack of a fridge in our Executive Room. We paid extra to upgrade, so we expected this basic amenity to be included. Unfortunately, we had no fridge for the entire stay, which meant we couldn’t keep our drinks cold—especially inconvenient given the warm weather. This was quite disappointing and took away from what would otherwise have been a pleasant stay.

Simon

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was great. Staff were friendly. Great location.

Chang

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The overall stay was alright. But the major caveat is the AC in our both rooms were not working. Highly suspect that the hotel didn't turn on the central AC at all. It's really uncomfortable

Iulia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice and clean hotel, only 10 minutes walk from the city center. The staff is nice and helpful. We enjoyed our stay.

Lisa

Friends and family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Lovely stay , we and enjoyed the meals and hotel is in a great location.

Clare

Friends and family Family

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The room had no air con in a heatwave, usb ports didn’t charge overnight, duck tap around light fixtures, bathroom tired and slippy, especially for kids. The staff were on mobile phones at reception and not helpful when reporting air con, took 3 attempts. We had 2 towels for a family of 4. And 1 carton of water on the first night. Swimming pool needs booked and you are only allowed 30 mins. No robes provided, was told we can buy for £20. We wouldn’t consider staying again.

Linda

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

V friendly staff, excellent breakfast.

Lisa

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel, stayed here a couple of times and found it to be reasonably priced and short walk from city centre.

Emma

Friends and family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

This hotel was in a great location for walking to all of the central sights in York. It also had lovely and helpful staff. A great family room, clean and also provided with tea/coffee and water. We liked the fact that the room had a fridge. The swimming pool was nice and clean. The children's play area was a nice touch and the bar area was very stylish. Overall a really great stay and we will definitely return to this hotel again.

Mrs p j

with Partner

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Was very disappointed with our room, air conditioning wasn't working, I asked staff 3 times to get it sorted, they ended up giving us a fan. I did ask to be moved to another room but they said they were fully booked. The kitchen staff and cleaning staff were very good, reception didn't give 100% I don't think I would stop there again, the hotel needs a bit of a spuce.

Gillian

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply).

Karla

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location, clean and bright room and staff very pleasant. Will book again next time we’re in York

Joanne

Friends and family with Friends

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Generally disappointed with the hotel. The bin wasn't emptied before our arrival and the sink was still full of water. The pool was lovely but the booking system made it hard to enjoy with just 30 mins slots. Wouldn't book here again as many other hotels in the area.

Amanda

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Everything was great......

Ian

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Every member of staff we encountered from the receptionist to the maintenance staff and bar/restaurant staff were excellent. Such good customer service the manager should be very proud. Room was very good , clean, roomy and well appointed. The only complaint we had was that the drains in the bathroom smelt bad. It didn’t stop us enjoying our stay but if we had been staying more than one night we would have asked to change rooms. Apart from that we would definitely return.

Julie

with Partner

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and helpful staff. Would have preferred if toilet had a sink as main bathroom was round the corner and not next to it.

Daniel

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

fine

paul

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

This hotel never let's us down. A wonderful experience with a barbecue night and World Cup football! Our favourite hotel in York by far. (We've stayed many times) Hotel staff are wonderful and make your stay very special. Room was very clean and spacious. Facilities were great too. Thankyou all at the Novotel York.

Hanika

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel, local to the city centre and nearby to lovely buildings and landmarks .

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