丽笙伯明翰酒店

車位比較少

Good

Great room. Clean. Attentive staff. Central location. Only issue was with one of the lifts (the one on the far right). On the way up, it would abruptly stop at floor 10, then jolt and drop to floor 8, pause for 5-10 seconds then restart the journey up. This happened twice during our stay. We did report it to team, but avoided using that lift again due to concerns for safety. This made journeys up or down from room longer due to this lift frequently being the one that arrived first. Hopefully it got sorted, but can’t confirm as refused to ride that lift again during our stay.

Good location for walking into Birmingham, also got two free drinks in the bar

Very good hotel excellent location Close to train station O2 Academy Shops bars & restaurants

Great location. Nice room

Awful smell of cleaner in the bedroom, which was over-powering

Great place to stay. Small annoying things like batteries out in the remote, bath scales not working but overall very good, checkout and check in times are more reasonable than other places. Staff are lovely.

Staff were very helpful. Breakfast was nice, good choice of things and what we had was lovely! Only thing I could say was room was very hot, couldn’t get the temp nice but everything else perfect!

Spotless room, good tea facilities with complimentary water. Great views over the city.

Room was really clean and comfortable. We loved our room. Thank you.

Excellent location as 5 mins from train station .. Staff are all amazing. Would defo stay here again

Clean basic room

Clean room, friendly and helpful staff. Handy location.

I think it’s very dated and needs better ventilation. I also think

As per a lot of other reviews this hotel is in need of a major refurb. Very dated and fixtures and fittings damaged or broken. Bullet points below for room 1415 1. Light fitting damaged and hanging down in bedroom 2. Skirting board in bedroom water damaged due to leaks in bathroom. 3. Bathroom fitting loose and damaged causing water to leak through wall into bedroom. 4. Ice bucket provided - no need as ice machines don’t work 5. Door key deactivated itself 4 times during our stay - revisit reception each time from floor 14 to be told it must be our fault. Interesting response I thought. 6. Door lock damaged 7. Creaking noise every 2 minutes from inside walls behind headboard 8. Aircon just does not work even when it appears to be switched on. 9. TV remote had some buttons rubbed out so you have to try to work out how to use the TV 10. Pillows and mattress could do with being replaced.

Don’t think I’ll be returning. As well as the noticeable noise of the road outside (I’ve never stayed in a hotel that gives complimentary ear plugs before), the breakfast was incredibly underwhelming, the staff didn’t seem to have much urgency in getting waiting guests taken care of…oh and I got stuck on floor 5 for about 20 minutes while the lift just decided not to work. I couldn’t find the stairs..maybe there weren’t any. Oh and the fire alarm went off at 1am. It was not a fun stay.

I accidentally booked for the wrong year and tried the very next day to either change it and pay the extra or cancel given that it was year ahead. No-one answered the phone for ages, then they tried to send me elsewhere to get rid of me and said I had to go through Hotels.com. When I went through hotel.com they didn’t engage with them either. I ultimately rebooked and raised the accidental booking again with reception when I arrived. I was told to come back the next day and ask. The manager wasn’t anywhere and hadn’t left a note/ asked them to call or email me. Chased that up. Still to this date I haven’t had contact about whether I can get a refund or change dates. This was clearly an accidental booking.

Room was fine, front desk staff were very helpful, check-in was quick.

Clean room, great space