宜必思倫敦Excel碼頭酒店

Good

Didn't refill toilet paper on cleaning

Friendly staff. Clean premises. Easy walk to excel

Original room given to us had no heating working but we were kindly moved by staff to a new room which was much better. All pillows provided could do with replacing. None of them were in great condition nor did they provide a great night's sleep. Not a fan of the bathrooms The soap dispensers in the shower are all too high for sensible use - they should be lower down on the wall Also the bathroom door could have a better closure so that when you using it in the middle of the night you are not waking the other person in the room of closing and opening the door. Do not understand why proper U bends are not used in these bathrooms - smells coming up the basin plug hole is nasty

Staff were very helpful

Bedding was nice and clean. Room was not as it should be. Carpets in hallways need vacuuming. I got stuck in the faulty elevator with some other guests.

excellent service

A camareira arrumava a cama e tirava o lixo do banheiro mas não limpava o chão. O carpete do corretor sempre com sujeira e loucas nas portas. O hotel tem 2 elevadores e por dois dias não funcionou. Tive que subir e descer escadas até o o 4 andar

Good location, friendly staff and great view

A lovely hotel that give me energy💕 Clean and tidy room, I love the bed and pillows that is firm enough to support me for a very nice dream. Clean bathroom and the most important that is enough electrical plugs with USB which can help me charge different devices without worries. Will be back.

Chambre rangée chaque jour, très content à ce niveau là.

The cleanliness of the rooms and the staff’s friendliness were more than sufficient for me

The heating system was so poor and it was very cold over mights

Didn’t like the room

Room clean and equipped with coffee machine and kettle. Friendly staff. Good location

Clean room, excellent breakfast, friendly and very friendly to my dog

The staff were very friendly and the room was clean and comfortable

The room was very clean. The staff courteous and very helpful. The staff at breakfast were extremely efficient and very helpful to us. We enjoyed our stay.

Yes everything great nice stay

Very clean room, I haven’t tried breakfast but I am sure it was ok, the staff is the best, very communicative, the service is just perfect