What do past guests say about The Lensbury Resort?

The Lensbury Resort is well-known for its 清潔度, 服務與設施, 房間舒適度, as reviewed by verified Traveloka guests.

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The Lensbury Resort

Name: The Lensbury Resort
Address: Broom Road, Richmond upon Thames, London, England, TW11 9NU, Broom Road, TW11 9NU, England
Rating: 8.4

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8.4

/10

非常好

共 1,001 則評論

客人对住宿的评价

Georgina

10.0

/ 10

We had a wonderful time at Lensbury. Special shout out to William on reception, who is always welcoming and friendly. Gabriel in the Dunbar Lounge was so so polite and engaging. Muhammed on night time reception was eager to help and eager to please. Lou, one of the night time staff members, was sweet and polite. The world cup was playing in the garden and was organised very well. Any minor technological issues were addessed and resolved promptly. We had a lovely stay and will be back soon!

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John

10.0

/ 10

Brilliant. Helpful and friendly staff. Room was perfect - quiet and comfy. Lovely hotel with brilliant facilities.

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Lee

10.0

/ 10

A great to stay even when under construction. The workout center is fantastic! No wait for breakfast. Lovely grounds

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在該地區

查看地圖

Broom Road, Richmond upon Thames, London, England, TW11 9NU

主要設施

此住宿提供的设施

獨木舟

網球場

摩托艇駕乘

蒸氣室

遊戲室

停車處

行李寄存

電梯

花園

健身中心

商務設施

Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Lensbury Resort周圍有什麼

Broom Road, Richmond upon Thames, London, England, TW11 9NU

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了解更多關於The Lensbury Resort

General
Near Bushy Park

Location
Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This spa hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

River Thames - 0.5 km / 0.3 mi
Bushy Park - 1.8 km / 1.1 mi
Richmond Park - 2.4 km / 1.5 mi
Hampton Court - 2.6 km / 1.6 mi
Hampton Court Palace - 4 km / 2.5 mi
Twickenham Stadium - 4.3 km / 2.7 mi
Royal Botanic Gardens, Kew - 7.9 km / 4.9 mi
Ealing Broadway Shopping Center - 11.5 km / 7.1 mi
Chessington World of Adventures - 11.5 km / 7.2 mi
Eventim Apollo - 13.3 km / 8.3 mi
Olympia Events - 14.2 km / 8.8 mi
Kensington High Street - 14.5 km / 9 mi
Westfield London Shopping Centre - 14.5 km / 9 mi
Kensington Gardens - 16.2 km / 10.1 mi
Holland Park - 16.4 km / 10.2 mi

The nearest airports are:
Heathrow Airport (LHR) - 36.2 km / 22.5 mi
London City Airport (LCY) - 103.1 km / 64.1 mi
Gatwick Airport (LGW) - 54.3 km / 33.7 mi
Farnborough (FAB) - 43.4 km / 27 mi

The preferred airport for The Lensbury Resort is Heathrow Airport (LHR).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

The Lensbury Resort所有設施

住宿设施

獨木舟

網球場

摩托艇駕乘

蒸氣室

遊戲室

泳池

娛樂設施

健身中心

多功能廳

公共空間

運輸

安全停車場

要做的事情

浪漫求婚套餐
電視休息室
野餐區
花園
溫泉
燒烤
三溫暖
蒸氣室

食物和飲料

早餐
小吃店

連接性

免費 WiFi

一般的

宴會
舞廳
大堂壁爐
停車處
陽台

可訪問性

無障礙設備
無障礙停車場

公共設施

無菸區
咖啡廳
電梯

商務設施

會議室
商務設施
會議中心
會議室

飯店服務

婚禮服務
行李寄存
多語言服務人員
24 小時前台接待

體育和娛樂

獨木舟
遊戲室
健身中心
摩托艇駕乘
網球場

The Lensbury Resort住宿政策及一般資訊

重要提示

計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！

Cashless payment methods are available for all transactions.
Contactless check-out is available.

入住/退房時間

入住：

15:00 - 00:00

退房

前 11:00

Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
Airport shuttle fee: GBP 60.00 per vehicle (maximum occupancy 4)
Crib (infant bed) fee: GBP 20.0 per night
Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, FuturePlus, Cashless transactions are available, Essential workers only - NO

一般資訊

熱門設施
入住/退房時間	从 15:00 - 00:00 - 到 11:00
早餐供應狀況	是的，酒店有提供早餐的房間
The Lensbury Resort的可用房間	155
另一設施在The Lensbury Resort	安全停車場, 浪漫求婚套餐, 電視休息室, 野餐區, 花園

The Lensbury Resort常見問題

正常入住和退房時間是The Lensbury Resort？

在The Lensbury Resort的標準入住時間從15:00 - 00:00開始最晚退房時間為前 11:00

The Lensbury Resort提供早餐嗎？

是的，The Lensbury Resort提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。

What is the star rating of The Lensbury Resort?

The Lensbury Resort is a 4.0-star hotel.

How many rooms are available at The Lensbury Resort?

The Lensbury Resort has 155 rooms in total.

Does The Lensbury Resort provide parking?

Yes, The Lensbury Resort provides parking. Please confirm details directly with the hotel.

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整體評分與評論 The Lensbury Resort

其他來源 (1,001)

8.4

非常好

來自 1,001 則評論

清潔度

8.8

房間舒適度

8.4

服務與設施

8.6

排序方式

最相关

偏好設定

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旅行者評論 The Lensbury Resort

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精選評論

Hela

與伴侶同行

6.0

/10

14 幾週前評論

Expedia Group verified review

Going through lots of renovations at the moment

Georgina

10.0

/10

14 幾週前評論

Hotels.com verified review

John

10.0

/10

14 幾週前評論

Hotels.com verified review

Brilliant. Helpful and friendly staff. Room was perfect - quiet and comfy. Lovely hotel with brilliant facilities.

Hela

8.0

/10

14 幾週前評論

Expedia Group verified review

Great place , sport facilities and spa

Robert

8.0

/10

15 幾週前評論

Expedia Group verified review

Great place and facilities. Breakfast was excellent. A few minor issues but nothing major.

Marilyn

10.0

/10

16 幾週前評論

Expedia Group verified review

Stayed here lots of times. Love it

Stuart

8.0

/10

16 幾週前評論

Expedia Group verified review

Substantial refurbishment going on so it would be unfair to judge now

Matthew

與伴侶同行

10.0

/10

17 幾週前評論

Hotels.com verified review

Clean room, respectful and helpful staff. Would definitely recommend

Matthew

10.0

/10

17 幾週前評論

Hotels.com verified review

Lovely

Daniel

與伴侶同行

6.0

/10

17 幾週前評論

Hotels.com verified review

Unfortunately the restaurant is being renovated. The alternative service was poor. We ordered food which took over an hour to arrive ànd was not what we ordered. There was little information in the room about the facilities apart from a poor quality map. We were in the Ascot building which didn't feel like part of the hotel. The large TV screen in the grounds was a great idea and in a lovely setting

Louise

家庭

8.0

/10

17 幾週前評論

Expedia Group verified review

Lovely staff, very reasonably priced hotel and lots of facilities. Excellent for links to Wimbledon and lovely Thames path walks as right on the river.

Audrey

與伴侶同行

4.0

/10

17 幾週前評論

Expedia Group verified review

Sorry, but this was like staying on a building site. I'm sure the resort will be great to stay in once all the renovations are complete, but at the moment, the place is a mess.

Alistair

與伴侶同行

10.0

/10

18 幾週前評論

Expedia Group verified review

Really enjoyed our stay, the staff are extremely helpful and friendly.

Lee

與親友同行家庭

10.0

/10

18 幾週前評論

Hotels.com verified review

A great to stay even when under construction. The workout center is fantastic! No wait for breakfast. Lovely grounds

Antony

與伴侶同行

8.0

/10

18 幾週前評論

Expedia Group verified review

Generally a wonderful hotel with amazing gym and leisure facilities. We kayaked on the beautiful Thames, exercised in the top-class gym and swam in the Olympic-sized pool with saunas and jacuzzi. The complimentary breakfast was impressively comprehensive, with all the usual hot and col options and the surrounding grounds were serene. A perfect location to stay during the Wimbledon tennis tournament and they even had a large screen in the gardens where we could relax with a drink from the nearby bar in the shade of ancient poplar trees whilst watching the tennis. My only criticism is that, at the time of writing July’26 there were refurbishment works to the 3rd floor rooms and this caused us significant disturbance with workman banging doors from 8am, drilling and sawing. We were made aware of the refurbishment works at the hotel beforehand, but had not expected them to be quite so disturbing, especially since our room, 331, adjoined what can only be described as a makeshift tool room, so the drilling, sawing and door-banging was relentless. Luckily the hotel facilities made up for this in part and were so good that we didnt feel too aggrieved. I would recommend the hotel by just avoid room 331 for the next couple of months!

Ian

與伴侶同行

8.0

/10

18 幾週前評論

Expedia Group verified review

Room was large and clean and had obviously recently been updated. Was surprised however, given how hot it has been that no complimentary water was provided which is something most hotels provide no matter the weather. Also for such a large deluxe room, the bathroom. Consisted of a bath with a shower over which was actually ok for me being under 5ft, however, for my partner who is 6ft plus, this was not at all practical, particularly when it couldn't be adjusted. Staff were very sympathetic and did offer a room change that had a walk in shower, however, this room was not as nice and considerably smaller so we instead accepted a complimentary bottle of sparkling wine and a later checkout. Room options should state what facilities you'll get when booked through a 3rd party. Our room option included breakfast but as we were attending Wimbledon opted for an early breakfast but had very little as we were due to have an early lunch at Wimbledon. We were disappointed on the second morning that there was no room to accommodate us for breakfast in the Dunbar Bar so we along with other guests were directed to another area with only a buffet breakfast available, which was not great as the food was luke warm, overcooked and the bacon inedible, one guest said the food was cold and walked out. We understand the difficulties as the hotel is undergoing renovations, however it was clear that us and other guests were not happy either. Hopefully once renovations are completed it will improve.

charlotte

與伴侶同行

10.0

/10

18 幾週前評論

Expedia Group verified review

Our second stay at the Lensbury and this time it was so much better! Last time we were in the Ascot part, which seemed dated and run down as well as dirty. The shower over flowed and the drain wasn’t working. This time we were in the main building, in a refurbished room. It was absolutely gorgeous in comparison to last year! The hotel is being renovated so the main restaurant was closed and there was a temporary reception. The grounds are gorgeous, and this year there was an outdoor tv screen showing tennis which we loved. Hopefully it will be there next year too as it was lovely to sit out watching Wimbledon. There were lots of families enjoying the grounds and playing games. Lovely atmosphere. There are a couple of pubs close by for food and drinks. And it’s a short walk to a high street which has restaurants, coffee shops and an m&s etc. great location and lovely hotel. Hopefully the rest of the upgrades will be done soon, as the dated areas do let it down a bit, and you shouldn’t really have to be paying extra for “deluxe” rooms when all they’ve done is refurbished the tatty older ones!

Jane

4.0

/10

18 幾週前評論

Hotels.com verified review

It was disappointing that aircon was broken nd fans were very loud and didn’t do a great job. No hot water for shower the next day… rang down to get it fixed told shower was working but couldn’t get hot tsp in sink to work so would need to come back later in the day ( was leaving that day so no good to us) went back in shower but hot water was barely hot. Booked bread fast for 6 people as we had two rooms and was informed we needed to book a time slot so even though we booked we couldn’t get a table together

Desiree

10.0

/10

18 幾週前評論

Hotels.com verified review

I’m

Kathleen

10.0

/10

18 幾週前評論

Expedia Group verified review

Staff was incredibly helpful and kind. I had a lovely room and enjoyed my stay. The grounds are full of old growth trees and I loved spending the twilight hours among them!

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