Alaya Tulum

酒店
9.4
/10
超棒
400个评论

客人对住宿的评价

Jasbir
10.0
/ 10
Cute property. Well maintained. Staff courteous and helpful. Breakfast was fresh and simple, not many options. Rooms clean and beautifully decorated. Close to restaurants walkable felt safe in the area. The view was magnificent. You could walk out directly to the beach, which was just a few steps away. View were welcomed with a bottle of champagne on arrival. Beds were comfortable. My only complaint is the mosquitoes, but the staff used citronella candles and offered bug repellent lotion/sprays. We visited in September, but apparently that is a breeding season of the mosquitoes. I don’t know if some sort of mosquito repellent sprays by pest control could be done. But overall pleasant stay. Will definitely come back and stay at the property..
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Scott
10.0
/ 10
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
查看翻譯
Shonnan
10.0
/ 10
This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again.
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在該地區
查看地圖
Carretera Tulum Boca Paila Km 8.3, Tulum, Estado de Quintana Roo, Mexico, 77780

主要設施

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餐厅
停车场
WiFi
Alaya Tulum is a hotel is located at Tulum.
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Alaya Tulum周圍有什麼

Carretera Tulum Boca Paila Km 8.3, Tulum, Estado de Quintana Roo, Mexico, 77780
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其他 Alaya Tulum
其他 2 Alaya Tulum

了解更多關於Alaya Tulum

Location


Alaya Tulum is a hotel is located at Tulum.

About Alaya Tulum

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Alaya Tulum exclusively for you.

Alaya Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Alaya Tulum is the right place to stay.

Alaya Tulum所有設施

其他 Alaya Tulum
其他

飯店服務

  • 洗衣服務
  • 旅遊服務
  • 婚禮服務
  • 行李員
  • 前台
  • 服務台

要做的事情

  • 浪漫求婚套餐
  • 花園
  • 海灘毛巾
  • 溫泉
  • 海灘日光躺椅

公共設施

  • 其他
  • 餐廳
  • 保險箱

食物和飲料

  • 酒吧
  • 海灘酒吧

一般的

  • 吸煙區
  • 陽台

接駁車服務

  • 渡輪碼頭接駁車(另收費)
  • 機場接送(收費)

運輸

  • 巴士站通道(另收費)

連接性

  • 免費 WiFi

可訪問性

  • 無障礙停車場

體育和娛樂

  • 健身中心

Alaya Tulum住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
15:00 - 21:30
退房
前 12:00
酒店政策尚未公佈。

一般資訊

熱門設施
餐厅, 停车场, WiFi
入住/退房時間
从 15:00 - 21:30 - 到 12:00
Alaya Tulum的可用房間
20
另一設施在Alaya Tulum
洗衣服務, 旅遊服務, 婚禮服務, 行李員, 前台

Alaya Tulum常見問題

在Alaya Tulum有哪些可用設施?
這裡有頂級設施Alaya Tulum例如餐厅, 停车场, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Alaya Tulum?
在Alaya Tulum的標準入住時間從15:00 - 21:30開始最晚退房時間為前 12:00
What is the star rating of Alaya Tulum?
Alaya Tulum is a 3.5-star hotel.
How many rooms are available at Alaya Tulum?
Alaya Tulum has 20 rooms in total.
What do past guests say about Alaya Tulum?
Alaya Tulum is well-known for its 清洁度, 服务和设施, 客房舒适度, as reviewed by verified Traveloka guests.

更多其他客人的評論Alaya Tulum

9.4
超棒
來自 400 則評論
清洁度

9.6

客房舒适度

9.0

服务和设施

9.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Alaya Tulum

每頁評論數
20
40
热门评论
Sergio
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

Muy bonito el lugar
Jasbir
icon-休闲 好友同行
休闲 好友同行
10.0
/10
13 幾週前評論

Expedia Group verified review

Cute property. Well maintained. Staff courteous and helpful. Breakfast was fresh and simple, not many options. Rooms clean and beautifully decorated. Close to restaurants walkable felt safe in the area. The view was magnificent. You could walk out directly to the beach, which was just a few steps away. View were welcomed with a bottle of champagne on arrival. Beds were comfortable. My only complaint is the mosquitoes, but the staff used citronella candles and offered bug repellent lotion/sprays. We visited in September, but apparently that is a breeding season of the mosquitoes. I don’t know if some sort of mosquito repellent sprays by pest control could be done. But overall pleasant stay. Will definitely come back and stay at the property..
閱讀更多
Scott
10.0
/10
14 幾週前評論

Hotels.com verified review

Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Chloe
icon-朋友和家人
朋友和家人
10.0
/10
14 幾週前評論

Hotels.com verified review

Incredible location! One of the best hotels in the whole area
Shonnan
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again.
Marcia
icon-休闲 家庭
休闲 家庭
6.0
/10
16 幾週前評論

Expedia Group verified review

The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
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Cinara
10.0
/10
17 幾週前評論

Hotels.com verified review

Atendimento impecável. Excelentes instalações! Uma lástima o mar estar infestado de algas, o que impossibilitou aproveitar ao máximo. Mas voltaria sem dúvidas!
Theodore
10.0
/10
18 幾週前評論

Hotels.com verified review

Small hotel but nice rooms and excellent service
Ann-Merete
8.0
/10
19 幾週前評論

Hotels.com verified review

Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Samuel
icon-休闲 双人入住
休闲 双人入住
10.0
/10
19 幾週前評論

Expedia Group verified review

Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Juan
icon-休闲 双人入住
休闲 双人入住
10.0
/10
23 幾週前評論

Expedia Group verified review

Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one.
Gary
icon-休闲 家庭
休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
Salil
icon-休闲 双人入住
休闲 双人入住
10.0
/10
26 幾週前評論

Expedia Group verified review

Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre.
Teri
icon-休闲
休闲
10.0
/10
27 幾週前評論

Expedia Group verified review

I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
Farah
10.0
/10
28 幾週前評論

Expedia Group verified review

Amazing
Blair
icon-休闲
休闲
10.0
/10
32 幾週前評論

Expedia Group verified review

Everything was perfect
Bashkim
10.0
/10
33 幾週前評論

Expedia Group verified review

Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect.
Fred
icon-休闲 家庭
休闲 家庭
10.0
/10
36 幾週前評論

Expedia Group verified review

Amazing beach, lovely staff
Matthew
icon-休闲 家庭
休闲 家庭
10.0
/10
37 幾週前評論

Expedia Group verified review

I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
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Karla
icon-休闲 好友同行
休闲 好友同行
10.0
/10
38 幾週前評論

Expedia Group verified review

Beautiful and very clean
每頁評論數
20
40

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其他 4 Alaya Tulum

免責聲明

免責聲明:酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
9.4
超棒
來自 400 則評論
清洁度

9.6

客房舒适度

9.0

服务和设施

9.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Alaya Tulum

每頁評論數
20
40
热门评论
Sergio
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

Muy bonito el lugar
Jasbir
icon-休闲 好友同行
休闲 好友同行
10.0
/10
13 幾週前評論

Expedia Group verified review

Cute property. Well maintained. Staff courteous and helpful. Breakfast was fresh and simple, not many options. Rooms clean and beautifully decorated. Close to restaurants walkable felt safe in the area. The view was magnificent. You could walk out directly to the beach, which was just a few steps away. View were welcomed with a bottle of champagne on arrival. Beds were comfortable. My only complaint is the mosquitoes, but the staff used citronella candles and offered bug repellent lotion/sprays. We visited in September, but apparently that is a breeding season of the mosquitoes. I don’t know if some sort of mosquito repellent sprays by pest control could be done. But overall pleasant stay. Will definitely come back and stay at the property..
閱讀更多
Scott
10.0
/10
14 幾週前評論

Hotels.com verified review

Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Chloe
icon-朋友和家人
朋友和家人
10.0
/10
14 幾週前評論

Hotels.com verified review

Incredible location! One of the best hotels in the whole area
Shonnan
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again.
Marcia
icon-休闲 家庭
休闲 家庭
6.0
/10
16 幾週前評論

Expedia Group verified review

The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
閱讀更多
Cinara
10.0
/10
17 幾週前評論

Hotels.com verified review

Atendimento impecável. Excelentes instalações! Uma lástima o mar estar infestado de algas, o que impossibilitou aproveitar ao máximo. Mas voltaria sem dúvidas!
Theodore
10.0
/10
18 幾週前評論

Hotels.com verified review

Small hotel but nice rooms and excellent service
Ann-Merete
8.0
/10
19 幾週前評論

Hotels.com verified review

Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Samuel
icon-休闲 双人入住
休闲 双人入住
10.0
/10
19 幾週前評論

Expedia Group verified review

Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Juan
icon-休闲 双人入住
休闲 双人入住
10.0
/10
23 幾週前評論

Expedia Group verified review

Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one.
Gary
icon-休闲 家庭
休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
Salil
icon-休闲 双人入住
休闲 双人入住
10.0
/10
26 幾週前評論

Expedia Group verified review

Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre.
Teri
icon-休闲
休闲
10.0
/10
27 幾週前評論

Expedia Group verified review

I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
Farah
10.0
/10
28 幾週前評論

Expedia Group verified review

Amazing
Blair
icon-休闲
休闲
10.0
/10
32 幾週前評論

Expedia Group verified review

Everything was perfect
Bashkim
10.0
/10
33 幾週前評論

Expedia Group verified review

Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect.
Fred
icon-休闲 家庭
休闲 家庭
10.0
/10
36 幾週前評論

Expedia Group verified review

Amazing beach, lovely staff
Matthew
icon-休闲 家庭
休闲 家庭
10.0
/10
37 幾週前評論

Expedia Group verified review

I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
閱讀更多
Karla
icon-休闲 好友同行
休闲 好友同行
10.0
/10
38 幾週前評論

Expedia Group verified review

Beautiful and very clean
每頁評論數
20
40