4 Stars Hotels in Surabaya, Indonesia

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.

Nice hotel. Clean and comfy rooms with bright colors. Easy to check in no need to pay deposit. Easy to using wifi. Good service. I got the free upgrade room with the promo price from app! A living room with city views, a minibar with mini fridge, a toilet, a master bedroom, a large bathroom with separated closet and shower room completed with bathtub. Many power sockets, functional lamps, 2 TV, functional towels, completed with bolsters, a bath salt, 2 pairs of comfy sandals, 4pcs tea and coffee compliments, a weight measure, a hairdryer, locker, and bath clothes also. always like to the pay attentions for details and decorated towels also on the bed. Nice pools views and breakfast rooms also. Recommended to come back again to stays here💖

The price is affordable. Room is clean, near to highway. Staff are friendly. Love to stay here again.

This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back

I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!

The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.

Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.

Super clean, great place, comfy, warm interior dominant golden 😻, good & healthy food like 5 stars (cheap for extra breakfast), view amazing peak mountain, happy weekend in here. Thank you soo much 🌼

This 60m2 hotel room was more than enough for 4 of us. The food was great and the staff is friendliest. The ambience of in house garden was so relieving.

clean and comfy room, beautiful swimming pool, good location, and delicious food. thank you ! ❤️

The hotel is clean and spacious. The gym is opened 24 hours but you need to get the reception to open the room. They have self washing machine together with the dryer which is very convenience. Reception and staff is very friendly and helpful. Just a little bit slow with the wi-fi. Overall the hotel has extended a great service and great value of money, will definitely come back next time.

Grand Dafam Signature Surabaya is located at kayoon street, near Submarine monument, delta plaza, hokky supermarket, and the best branch of warung bu kris. In my opinion, it has a 5-star interior class because the design really looks luxurious. Upon entering the hotel, we first dropped our luggage at the drop-off and then proceeded to the parking lot. The parking lot actually can accommodate a lot of cars, it's just that that day was full because there was an event. The check-in process was no problem and fast, given 2 room keys. The lobby interior is very charming with a touch of dark, grey and gold colour combinations. The building materials used are also quite expensive. We used the elevator to get to our room. The corridor is too dark so the interior is not highlighted. I hope they can add some downlight lighting. Entering the room, it turns out that the key has been given in the key tag so the room is already cold and very comfortable. The rooms are quite spacious, the interior is dominant in wood and grey colours and the facilities are quite complete. The honeymoon set request was granted, and given an elephant art towel and a strawberry cake slice (thank you Grand Dafam). The room is quite clean, unfortunately, there is one spot on our bedside table where dry watermarks have not been cleaned. Mattress size is 2x2 meters with a bed runner, 2 pillows, 2 bolsters and 2 decorative pillows. The mattress was in excellent condition and very comfortable to use so we could rest well. The floor uses granite tiles but the mattress area is equipped with carpet so that when you get out of bed your feet stay warm. Rooms are equipped with armchairs, comfortable chairs and work desks Minibar, TV with HDMI port, SDB, alarm clock, slipper, laundry bag, and a luggage rack. Complimentary 2 bottles of drinking water, tea sachets and coffee are also provided. The bathroom is not too spacious but has a travertine colour with good ambience lighting. The shower is only a hand shower without a rain shower. There is a see-through glass in the room but it is equipped with a roller blind for cover. The amenities of Budi Jaya's production and the packaging are very elegant in black and gold. Other facilities include a semi-indoor semi-outdoor swimming pool of sufficient size, a very minimalist kids club, a podium with synthetic grass, a gym with complete equipment with a life fitness brand but locked, and a restaurant that is quite spacious with a luxury interior. What's even more surprising is that the emergency stairs are painted with a peacock motif. Breakfast is served as a buffet with service hours from 06.00 to 10. It's not difficult to get a seat because the restaurant has a lot of seating. In my opinion, the food variants are complete even for 5 stars and the taste is very suitable for my tongue, especially the Asian food. The types of food include Fresh juice and healthy drink, chilled juice and infused water, coffee and tea, slice fruit, salad bar, buffet line (fried rice with sausage, fried vermicelli, stir-fried long beans, green chilli chicken, fish with sambal match, various chilli sauces, various crackers, Indomie, sausage and egg corner, porridge, western food (potatoes, tomatoes, beans), yellow rice, gluten chicken soup, bakery pastry, French toast, ice cream, cookies, cereal, Madura porridge, pudding.

Room is large enough, clean, good view, green parking area. But we need the waste water is not stagnant in the bathroom floor.

Clean and affordable room with decent service and good staff. Mega and Steven are two very commendable staff in their dedication to servicing my personal needs and wants with their amiable attitude and diligence.

I'm always like to stay at elmi hotel, clean, friendly staff, awesome breakfast, also coffee shop