Strand Palace Hotel

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8.9
/10
Exceptional
5,788 reviews

What Guests Say About Their Stay

N***r

9.4
/ 10
Perfect location and very recommended. I had a very good stay and the staff were also very helpful and friendly.

Fredric

10.0
/ 10
Staff very helpful in directing us to restaurants and to public parking, but no valet service so parking challenging in Covent Garden area.

Michelle

10.0
/ 10
I stayed in a superior single. It was a great deal and reasonable size for the area. It wasn’t huge but it was definitely reasonable considering the area. The only negative was the there aren’t enough elevators for the size of the property and they aren’t air conditioned. So you wait a long time and then get crammed into a hot space with tons of people while it slowly makes its way up/down. But otherwise I loved it and would stay here again! Also if you decline housekeeping, they give you a certificate for £7 pounds off breakfast at one of their restaurants. I declined housekeeping twice and they let me use both certificates for the same meal, so I got their buffet breakfast (18-20 pounds) for only £6 on my final morning.

Andrew

10.0
/ 10
Excellent location for Savoy Theatre and Covent Garden. Staff were excellent and helpful , Breakfast well organised and great selection . Excellent value
In the Area
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372 The Strand, Westminster, Central London, London, England, WC2R 0JJ

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Strand Palace Hotel is a good choice when you are visiting Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Strand Palace Hotel

372 The Strand, Westminster, Central London, London, England, WC2R 0JJ
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Overview of Strand Palace Hotel

What sets Strand Palace Hotel apart on paper is the pairing of two numbers rarely seen together on The Strand: a continuous operating history dating back to 1909, and a full-scale refresh completed in 2019. The hotel's own site is explicit that the 2019 work was designed to layer contemporary comforts onto the building rather than strip out its British character, so the two eras coexist rather than one replacing the other. The property sits at 372 The Strand, in the Westminster area of Central London, on one of the city's oldest and most distinguished streets, running between the West End and the City. Today, Strand Palace Hotel is a 4-star property with 788 rooms across 9 floors, according to Traveloka's listing - a scale that makes it one of the larger hotels in Central London, and reflects over a century of continuous operation on the same site. The hotel's own website also notes that the property holds a Green Key environmental accreditation and a GSA accreditation, alongside a "Future Plus" sustainability designation, positioning it as a large hotel that has paired its historic footprint with more recent sustainability commitments. For Australian travellers weighing a first stay in Central London, the combination of a well-known address, a century-plus operating history and a scale of nearly 800 rooms tends to mean broader room-type and date availability than many of the smaller, independently run hotels found along the same stretch of The Strand and into Covent Garden.

Room Types at Strand Palace Hotel

A Nespresso machine tucked into a dry bar is the detail that separates Strand Palace Hotel's Deluxe King rooms from the tier below, and it's a useful anchor point for understanding how the hotel's own website has organised its room mix. Rather than a long list of near-identical categories, the tiers mostly move up through bed size and a handful of added comforts. At the entry level, Superior King rooms feature an extra-large 200cm bed along with free high-speed WiFi, Rituals toiletries in the en-suite shower room, tea and coffee facilities, and an HD television. A Superior King with a View sits at a similar tier but adds views over The Strand itself, a detail the hotel's own site highlights as one of its more sought-after entry-level configurations given the address.

Step up to Deluxe King and the room gains that Nespresso-equipped dry bar plus a complimentary minibar, alongside luxury Rituals toiletries and a large LCD HD television, still on the same 200cm super king bed. For families or guests needing extra sleeping space, the Deluxe Studio King combines a king bed with a pull-out sofa bed that accommodates one additional guest. Traveloka's own listing corroborates the presence of a Superior Single category among the room mix, and notes that some smaller room layouts have compact bathroom configurations - worth checking at booking if space is a priority. Traveloka's guest feedback specifically calls out room comfort as a strength, which sits alongside the hotel's broader reputation for clean, quiet rooms with modern climate control. Given the spread across Superior, Superior with a view, Deluxe and Deluxe Studio tiers, travellers booking for a short city break may prioritise the entry-level Superior King for value, while those on a longer stay or travelling as a small family may find the minibar, Nespresso machine and extra sleeping space in the Deluxe tiers a better fit for multi-night comfort.

Facilities and Amenities

Twelve of the hotel's 16 meeting and event spaces date from the 2019 renovation, a detail that says as much about Strand Palace Hotel's ambitions for business travel as any single amenity on the list. Business travellers and leisure guests end up drawing on different parts of the same overall amenity set, and both sides are confirmed across Traveloka's listing and the hotel's own site: a complimentary on-site gym, a guest service centre, and the meeting and event spaces mentioned above.

  • Complimentary on-site fitness centre
  • 16 meeting and event spaces
  • 24-hour front desk
  • Free WiFi throughout
  • Business centre
  • Elevator access across 9 floors
  • Luggage storage and laundry service
  • Guest service centre
  • 24-hour room service, per the hotel's own website
  • Multilingual staff on site

On the review side, Traveloka guests rate the property very highly across a large body of feedback that reflects the hotel's scale, with cleanliness and service and facilities standing out in particular. A TripAdvisor Ollie Award sits alongside a TripAdvisor Travelers' Choice 2025 award and Green Key environmental accreditation on the hotel's own website, and its site also lists a GSA accreditation and a Future Plus sustainability designation, rounding out an accreditation profile that goes beyond the traveller-facing review awards. With that many meeting rooms added in a single renovation cycle, the hotel reads as a plausible option for business travellers attending conferences or corporate events in Central London, alongside its more typical leisure-traveller base drawn by the West End location.

Location and Getting There

Few addresses on The Strand offer as short a walk to Trafalgar Square and Covent Garden as Strand Palace Hotel's, and the location also sits close to multiple Underground stations serving the West End and the City. The hotel's own website also places Buckingham Palace and the London Transport Museum within reasonable reach, reinforcing The Strand's position as one of the more central bases available in this part of London. This makes the hotel a strong base for sightseeing, theatre visits and shopping without needing to rely heavily on taxis or ride-hailing within Central London. The Strand itself connects the West End theatre district to the City's financial district, so guests can walk in either direction depending on whether the day's plans lean toward shows and shopping around Covent Garden or a longer stroll east toward the City and the River Thames embankment.

Travellers flying into London from Australia can check Traveloka's flight booking page for routes into Heathrow or other London airports before arranging a transfer into Central London, with the Heathrow Express and Underground both offering practical routes into the West End from the airport.

Dining at Strand Palace Hotel

Strand Palace Hotel's dining line-up is unusually extensive for a hotel of its type, per its own website. Haxells Restaurant & Bar serves as a core dining venue, while The Palace Tea Parlour offers a dedicated afternoon tea experience. For drinks, The Gin Palace & Cocktail Bar and its associated Gin Palace Breakfast Café add both an evening and a morning option, and The Bootlegger provides another bar setting. The hotel also houses Joe Allen, a longstanding London restaurant brand that has built its own following independent of the hotel it now operates within, plus a private dining space named "1909" after the hotel's opening year, and in-room dining for guests who prefer to eat privately - the hotel's own site confirms this in-room dining runs on a 24-hour basis. Between the tea parlour, two bars, a breakfast café and Joe Allen's longer-standing restaurant identity, the dining mix at Strand Palace Hotel leans toward giving guests a reason to stay on-site for a full day of meals rather than only offering a single main restaurant, which is a less common set-up for a hotel of this size in Central London.

Guests keen to explore further afield can also look at things to do around Covent Garden and Central London, given the hotel's proximity to some of the city's best-known dining and entertainment districts.

Why Stay at Strand Palace Hotel

What tends to stick with guests isn't just the address - it's a dining line-up that runs from a dedicated afternoon tea parlour to two separate bars and a standalone breakfast café, giving travellers on-site options for most of the day rather than needing to step out for every meal. That range is backed by real scale: 788 rooms spread across 9 floors gives Strand Palace Hotel more room-type flexibility and availability than the boutique properties clustered around Covent Garden and The Strand tend to offer.

History is the other part of the appeal: the building has operated on The Strand since 1909, and the 2019 renovation was designed to keep that character rather than strip it out, so guests get period presence alongside contemporary comforts such as climate control and updated bathrooms, without the property having been stripped down to a generic modern interior in the process, which is often the trade-off travellers worry about when a historic hotel undergoes a large-scale refresh. For anyone weighing this against the hotel's strong guest reviews on Traveloka, that combination of heritage, dining breadth and room-tier choice is what tends to set Strand Palace Hotel apart from smaller nearby alternatives. The hotel's own sustainability accreditations - Green Key, GSA, and Future Plus - are also worth noting for travellers who weigh a property's environmental credentials alongside its location and room offering. Overall, Strand Palace Hotel tends to suit travellers who want a well-located, full-service base for a London trip rather than a smaller boutique stay - a mid-range 4-star option with the room count and dining variety to support a longer visit, business travel with a meeting or event attached, or a family trip needing more flexible room configurations, or simply a reliably central, well-reviewed base from which to explore Central London on foot.

Tips for Booking Strand Palace Hotel on Traveloka

Bring a card, not cash: Strand Palace Hotel runs a cashless, all-major-card policy, and guests need both a valid credit card and government-issued photo identification at check-in, per Traveloka's listing and the hotel's own site.

  • Check-in opens at 3:00pm; check-out is before 11:00am.
  • Breakfast is charged separately - pre-booking it ahead of arrival tends to work out cheaper than paying at the hotel on the day, so factor it into the budget if it isn't already bundled into the room rate.
  • Multilingual staff are on hand throughout the stay, per the hotel's own website - useful for coordinating check-in, dining bookings or event space enquiries as an international traveller.
  • Because the room mix runs from Superior King through to Deluxe Studio King, it's worth booking a specific tier rather than a generic "standard" category if a Strand view, a minibar, or the pull-out sofa bed matters - these inclusions vary by tier, so read the room description on the booking page rather than assuming uniformity across all 788 rooms.

Given the hotel's size and range of room tiers, it is worth comparing Strand Palace Hotel against other hotels in the Covent Garden and Strand area on Traveloka before booking, particularly if a specific view, bed size or minibar inclusion is a priority for your stay.

Other Popular Hotels Near Covent Garden, London

The Strand and Covent Garden area has one of London's densest concentrations of hotels. Here are other popular options nearby, all bookable on Traveloka's en-au site.

Covent Garden Hotel, Firmdale Hotels

  • Hotel details: A 5-star, 58-room boutique property with outstanding guest reviews, within walking distance of museums and theatres.
  • Room types: 58 individually furnished guestrooms.
  • Amenities: Restaurant (Brasserie Max), spa with treatments, fitness centre, 24-hour room service, library.

Wilde Aparthotels, London, Covent Garden

  • Hotel details: A 4-star aparthotel that guests rate highly, praised for its central location near theatres and transport.
  • Room types: Studio doubles, twin rooms and sleep-zone basement doubles.
  • Amenities: Kitchenettes in select rooms, climate control, blackout blinds, 24-hour front desk.

Club Quarters Hotel Covent Garden Holborn

  • Hotel details: A 4-star property with a mix of renovated and standard rooms, currently undergoing partial refurbishment.
  • Room types: Standard interior and king-size bed rooms.
  • Amenities: Fitness centre, business centre, terrace and garden, meeting rooms.

Hub by Premier Inn London Covent Garden

  • Hotel details: A 3-star, 165-room property at 110 St Martins Lane that is very well reviewed by guests.
  • Room types: Compact, efficiently designed rooms with climate control.
  • Amenities: Restaurant and café/lounge, 24-hour front desk, free WiFi, breakfast service.

The Z Hotel Covent Garden

  • Hotel details: A 3-star, 113-room property on Bedford Street that earns strong guest reviews, known for complimentary wine and cheese nights.
  • Room types: Compact standard rooms.
  • Amenities: On-site café and bar, restaurant, concierge service, free WiFi.

To start planning the rest of a London trip, visit the Traveloka homepage.

All facilities in Strand Palace Hotel

Bar, Cafe and Lounge Strand Palace Hotel
Bar, Cafe and Lounge
Fitness Center Strand Palace Hotel
Fitness Center
Functional Hall Strand Palace Hotel
Functional Hall
Lobby Strand Palace Hotel
Lobby
Accommodation Services Strand Palace Hotel
Accommodation Services

Things to Do

  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Strand Palace Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Strand Palace Hotel
788
Number of floors in Strand Palace Hotel
9
Another facilities in Strand Palace Hotel
Fitness center, Breakfast, Free WiFi, Accessible bathroom, Accessibility equipment

Frequently asked questions about Strand Palace Hotel

When did Strand Palace Hotel open in London?
Strand Palace Hotel first opened in 1909 on The Strand in Central London, and it underwent a major contemporary renovation in 2019 that blended modern comforts with the hotel's traditional British character.
How many rooms does Strand Palace Hotel have?
Strand Palace Hotel has 788 rooms across 9 floors, according to Traveloka's listing, making it one of the larger hotels in Central London.
What room types are available at Strand Palace Hotel?
Strand Palace Hotel's official room tiers include Superior King and Superior King with a View, both with a 200cm bed, plus Deluxe King rooms with a minibar and Nespresso machine, and a Deluxe Studio King with a pull-out sofa bed for families.
What restaurants and bars are at Strand Palace Hotel?
Strand Palace Hotel has several on-site venues, including Haxells Restaurant & Bar, The Palace Tea Parlour for afternoon tea, The Gin Palace & Cocktail Bar, the Gin Palace Breakfast Café, The Bootlegger, the restaurant Joe Allen, and a private dining space named "1909" after the hotel's opening year.
Is breakfast included at Strand Palace Hotel?
Breakfast is not automatically included and is available for a fee, with pre-booking in advance typically cheaper than paying at the hotel, according to Traveloka's listing.
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Strand Palace Hotel reviews and ratings

Overall Ratings & Reviews Strand Palace Hotel

Traveloka (19)
Other sources (5,769)
9.0
Exceptional
From 5,769 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveller Reviews Strand Palace Hotel

Number of reviews per page
20
40
Top reviews
Fredric
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff very helpful in directing us to restaurants and to public parking, but no valet service so parking challenging in Covent Garden area.
Julie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Booked a deluxe king with a view. Unfortunately didn't have much of a view as this was partially obstructed. Would have been nice to have paid extra for a view & had a full view. Appat from that, the stay was good comfortable & clean.
Ashlie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My only complaint is that the superior single room I received was just barely different from a friend's classic single and wildly smaller than another friends superior single. My entire group was sure there was a mix up in the rooms because mine was so much smaller but the staff said there wasn't. The room you're getting should be much more defined.
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Jacqueline
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Hotel is run down
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Small rooms but a great location
Stefania
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel!
sarah
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, visible doorman and helpful staff especially the baggage man. As a single woman I feel it is a good place to stay.
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, lovely hotel. Only reason I didn’t give it 5* is because we had no tea bags coffee and milk in the room so couldn’t have a tea in the morning which is standard
Michael
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed at Strand Palace a number of times and always been excellent
Carolann
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Friendly staff.
Irfan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best bet for your money
ANTHONY
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location great. Room 460 way to small for 2 people. Felt that room was overpriced. Anthony doorman excellent Buffet breakfast was good
Michelle
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed in a superior single. It was a great deal and reasonable size for the area. It wasn’t huge but it was definitely reasonable considering the area. The only negative was the there aren’t enough elevators for the size of the property and they aren’t air conditioned. So you wait a long time and then get crammed into a hot space with tons of people while it slowly makes its way up/down. But otherwise I loved it and would stay here again! Also if you decline housekeeping, they give you a certificate for £7 pounds off breakfast at one of their restaurants. I declined housekeeping twice and they let me use both certificates for the same meal, so I got their buffet breakfast (18-20 pounds) for only £6 on my final morning.
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Margaret
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The single room was clean and spacious. The bathroom was large with nice toiletries and good towels. The restaurant/bar was large with reasonably priced food (for London prices!). There was even a plastic bottle to use with refill stations near the lifts. And the a/c worked. The downside was that the soundproofing was not great. I could easily hear the person in the room next door. The other side had a store room that staff accessed during the night and let the door slam shut, waking me up.
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Andrew
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location for Savoy Theatre and Covent Garden. Staff were excellent and helpful , Breakfast well organised and great selection . Excellent value
Darlene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location in London. Easy taxi access. Restaurant was good and the bar was really cute. Concierge was available and helpful. We would stay there again.
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Dara
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, close to many sites and around the corner from great restaurants. Loved our stay
Andrea
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Such a great base, close to tube and could walk to so many attractions. Lovely hotel would definitely book again.
Shari
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We loved our stay at Strand however I was incredbily disappointed when my flight was delayed and I have decided to pay for an extra night since I was arriving on the red eye and couldnt check in until 3. When I arrived at 9 they told me they considered me a no show. They gave me a room and told me bo problem… only yo charge me 265 for a no show fee. I was not told this when I checked in. After dealing witg a nasty front desk manager .. we were met by the hotel manager who assured us this would be removed. That should have been done from the start . There was no reason to get all upset for this. They need to fix this policy
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.