Strand Palace Hotel

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8.9
/10
Exceptional
5,648 reviews

What Guests Say About Their Stay

N***r

9.4
/ 10
Perfect location and very recommended. I had a very good stay and the staff were also very helpful and friendly.

Susan

10.0
/ 10
Reserved a single room which worked perfectly for one person with not too much luggage for a short stay. Room and bathroom are tiny but well designed and recently furnished. Window shutters work well to cut out light and noise. Appreciated the in-room water bottle, kettle and coffee/tea options. Staff were extremely helpful and central location is a huge bonus with easy access to several Tube stations.

Jessica

10.0
/ 10
This is where I always stay every time I am in London. The hotel is beautiful and the location could not be better.

Bruce

10.0
/ 10
This hotel is centrally located close to many of the main tourist attractions and the theatre district. All within walking distance. Booked a Superior Single room. Room was a decent size and had the usual amenities, iron, coffee maker, etc. No fridge or microwave. The bed is comfortable and the linen is soft. Bathroom just had a shower, no tub and toiletries were supplied. There is no bathroom door. The rooms don't have a standard layout so you could be staring straight into the bathroom from your bed. Finding your room was a challenge as the floors are a rabbit's warren of hallways and the room #s weren't laid out in a logical pattern. There is an digital sign at the elevator where you put in your room # and it shows you how to get to it. Daily housekeeping is provided but if you opt not to have this, you get a coupon for £7 off the breakfast buffet. They will then only clean your room every 4 days. The breakfast buffet has a good selection of hot and cold items. If paid the night before it's £15, otherwise it's £20 at the door. Traveled to Edinburgh for a few days and was able to store my larger suitcase while I was away until I returned for my last nights in London. I was very pleased with my stay and would book here again. Would recommend.
In the Area
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372 The Strand, Westminster, Central London, London, England, WC2R 0JJ

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Strand Palace Hotel is a good choice when you are visiting Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Strand Palace Hotel

372 The Strand, Westminster, Central London, London, England, WC2R 0JJ
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Lobby Strand Palace Hotel
Lobby 2 Strand Palace Hotel

Discover More About Strand Palace Hotel

Discover the Elegance of Strand Palace Hotel

Welcome to the Strand Palace Hotel, a distinguished establishment offering an exceptional stay in the heart of London, England, United Kingdom. We pride ourselves on providing a blend of classic charm and modern comfort, ensuring every guest experiences the very best of British hospitality. Room rates at Strand Palace Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Strand Palace Hotel Location

Nestled in the vibrant heart of Covent Garden, the Strand Palace Hotel boasts an enviable location at 372 The Strand, Westminster, Central London, London, England, WC2R 0JJ. Situated just a stone's throw from the River Thames, it offers unparalleled access to some of London's most iconic landmarks. The hotel is conveniently located approximately 1 mile from Charing Cross, a major transport hub, making it easy to explore the city and beyond. The atmosphere surrounding the Strand Palace Hotel is one of sophisticated energy, with the buzz of theatreland and the charm of historic streets right on your doorstep. You'll find yourself within walking distance of world-class theatres, renowned museums, and the bustling markets of Covent Garden, offering a truly immersive London experience.

Strand Palace Hotel Facilities & Services

Facilities for guests at Strand Palace Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:

  • 24-Hour Front Desk: Our dedicated team is available around the clock to assist with any requests.
  • Concierge Services: Get personalized recommendations and assistance with bookings for tours, theatre tickets, and dining.
  • Restaurant and Bar: Enjoy exquisite dining experiences and a selection of fine beverages on-site.
  • Room Service: Available during specified hours for private dining in your room.
  • Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel.
  • Fitness Centre: Maintain your workout routine in our well-equipped gym. (Operating hours: 6:00 AM - 10:00 PM, complimentary)
  • Business Centre: For our corporate guests, offering essential business facilities.
  • Luggage Storage: Available for your convenience before check-in or after check-out.
  • Daily Housekeeping: Ensuring your room is always fresh and tidy.
  • Air Conditioning: All rooms are equipped with individual climate control.

Strand Palace Hotel Room Types

Discover a variety of thoughtfully appointed rooms, each designed to provide a sanctuary of relaxation. The room types of Strand Palace Hotel cater to different preferences and needs, ensuring a comfortable stay for every guest. Options include:

  • Standard Double Room: Featuring a comfortable double bed, City View, non-smoking. Bathtub not available in all rooms; please specify upon booking.
  • Superior King Room: A more spacious room with a king-sized bed, City View, non-smoking. Bathtub available in select rooms.
  • Deluxe King Room: Offering enhanced amenities and space, with a king-sized bed, City View, non-smoking. Bathtub is a standard feature in this room type.
  • Junior Suite: A larger suite with a separate seating area, City View, non-smoking. Includes a luxurious bathtub.
  • Executive Suite: Our premier suite, providing ample space, a separate living area, City View, non-smoking. Features a well-appointed bathroom with a bathtub.

Please note that pet-friendly rooms are not available at Strand Palace Hotel.

Strand Palace Hotel Dining & Restaurants

The Strand Palace Hotel offers a delightful culinary journey with its on-site dining options, ensuring a memorable gastronomic experience for all guests.

  • The Palace Restaurant: Serving contemporary British cuisine with a focus on seasonal ingredients. Offers breakfast, lunch, and dinner. Estimated price per person: £30-£50. Operating hours: 7:00 AM - 10:00 PM.
  • The Lounge Bar: A sophisticated setting for enjoying expertly crafted cocktails, fine wines, and light snacks. Estimated price per person: £15-£30. Operating hours: 11:00 AM - 11:00 PM.
  • Afternoon Tea: Experience a classic British tradition with our delightful afternoon tea service. Estimated price per person: £25-£40. Operating hours: 1:00 PM - 5:00 PM.

Strand Palace Hotel Nearby Attractions and Activities

The prime location of the Strand Palace Hotel places you at the epicentre of London's most captivating attractions. Immerse yourself in the city's rich culture and vibrant atmosphere with these nearby points of interest:

  • Covent Garden Market: A bustling hub of street performers, artisan shops, and diverse eateries, just a short walk away.
  • The National Gallery: Home to an extensive collection of European paintings from the 13th to the 19th centuries, located in Trafalgar Square.
  • West End Theatres: Experience world-class theatrical performances in the heart of London's theatre district, with numerous venues within easy reach.
  • Trafalgar Square: A famous public square featuring Nelson's Column, iconic lion statues, and numerous cultural institutions.
  • The British Museum: Explore a vast collection of world art and artefacts, including the Rosetta Stone and Egyptian mummies.

If you are looking for other activities around Strand Palace Hotel, check out the best deals on Traveloka: Recommended activities in London!

How to Get to Strand Palace Hotel from the Airport

Reaching the Strand Palace Hotel from the airport is a straightforward process, with several convenient options available. Whether you're arriving at Heathrow, Gatwick, or another London airport, you can choose the method that best suits your needs and budget. The airport transfer service of Strand Palace Hotel can be arranged for a seamless arrival. Here's how to get to Strand Palace Hotel:

  • Heathrow Express/Gatwick Express: These high-speed train services offer a quick journey to central London. From Paddington (Heathrow Express) or Victoria (Gatwick Express) stations, you can take a short taxi ride or public transport to the hotel. (Approximate cost: £25-£40 one way).
  • London Underground (The Tube): The most economical option, with various lines connecting directly or indirectly to stations near the hotel, such as Charing Cross or Covent Garden. (Approximate cost: £5-£10).
  • Taxi/Ride-hailing Service: Metered taxis and ride-hailing services are readily available at all airport terminals. This offers door-to-door convenience. (Approximate cost: £50-£90, depending on traffic and airport).
  • Strand Palace Hotel Private Airport Transfer: For ultimate comfort and convenience, pre-book a private transfer directly through the hotel. Our team will arrange for a driver to meet you upon arrival. (Please contact the hotel for current rates). You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Strand Palace Hotel

Choosing the Strand Palace Hotel means opting for an unforgettable London experience, characterized by its prime location, elegant accommodations, and exceptional service. Here are the key reasons to make us your home away from home:

  • Unbeatable Location: Situated in the vibrant Covent Garden, with easy access to theatres, museums, and iconic landmarks.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and convenience.
  • Excellent Dining: Savor delicious British cuisine and enjoy expertly crafted drinks at our on-site restaurants and bars.
  • Attentive Service: Our dedicated staff are committed to ensuring your stay is comfortable and memorable.
  • Value for Money: Experience the best of London without compromising on quality or comfort.

Discover the perfect blend of luxury and convenience. Check Room availability at Strand Palace Hotel and start Booking Strand Palace Hotel today. For great deals on accommodations, explore options to Book budget hotels in London. Easily book domestic and international flights at low prices with Easily book domestic and international flights at low prices.

All facilities in Strand Palace Hotel

Bar, Cafe and Lounge Strand Palace Hotel
Bar, Cafe and Lounge
Fitness Center Strand Palace Hotel
Fitness Center
Functional Hall Strand Palace Hotel
Functional Hall
Lobby Strand Palace Hotel
Lobby
Accommodation Services Strand Palace Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Computer station
  • Business center

Accessibilty

  • Accessible bathroom
  • Accessibility equipment

Things to Do

  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Strand Palace Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Strand Palace Hotel
788
Number of floors in Strand Palace Hotel
9
Another facilities in Strand Palace Hotel
Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Strand Palace Hotel

What are available facilities at Strand Palace Hotel?
There are top facilites at Strand Palace Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Strand Palace Hotel?
The standard check-in time at Strand Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Strand Palace Hotel provide breakfast?
Yes, Strand Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Strand Palace Hotel?
Strand Palace Hotel is a 4.0-star hotel.
How many floors does Strand Palace Hotel have?
Strand Palace Hotel has 9 floors.
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More Reviews from Other Guests in Strand Palace Hotel

Overall Ratings & Reviews Strand Palace Hotel

Traveloka (19)
Other sources (5,629)
9.0
Exceptional
From 5,629 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Strand Palace Hotel

Number of reviews per page
20
40
Top reviews
Don
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Only had breakfast in the hotel and it was very enjoyable.
Avni
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location is excellent and convenient. The rooms leave a lot to be desired. The bathrooms are VERY small. There are no hooks anywhere for you to hang your towels; how are you supposed to “go green” when everything stays damp and gross? The shower floors need a good scrub and the carpets need shampooing. I can appreciate the “retro vibe” as the decor throughout the lobby, but the rooms need updating.
Read More
Mary
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter.
Susan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reserved a single room which worked perfectly for one person with not too much luggage for a short stay. Room and bathroom are tiny but well designed and recently furnished. Window shutters work well to cut out light and noise. Appreciated the in-room water bottle, kettle and coffee/tea options. Staff were extremely helpful and central location is a huge bonus with easy access to several Tube stations.
Read More
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and excellent service.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is where I always stay every time I am in London. The hotel is beautiful and the location could not be better.
Bruce
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is centrally located close to many of the main tourist attractions and the theatre district. All within walking distance. Booked a Superior Single room. Room was a decent size and had the usual amenities, iron, coffee maker, etc. No fridge or microwave. The bed is comfortable and the linen is soft. Bathroom just had a shower, no tub and toiletries were supplied. There is no bathroom door. The rooms don't have a standard layout so you could be staring straight into the bathroom from your bed. Finding your room was a challenge as the floors are a rabbit's warren of hallways and the room #s weren't laid out in a logical pattern. There is an digital sign at the elevator where you put in your room # and it shows you how to get to it. Daily housekeeping is provided but if you opt not to have this, you get a coupon for £7 off the breakfast buffet. They will then only clean your room every 4 days. The breakfast buffet has a good selection of hot and cold items. If paid the night before it's £15, otherwise it's £20 at the door. Traveled to Edinburgh for a few days and was able to store my larger suitcase while I was away until I returned for my last nights in London. I was very pleased with my stay and would book here again. Would recommend.
Read More
Lesley
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very helpful staff
Bruce
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chose this hotel because it is centrally located in the city close to most of the main tourist attractions and the theatre district. All within easy walking distance. Booked a Superior Single room and was pleased with the size of the room.Discovered that there is no set floor plan with these rooms when seeing my friend's room. Getting to the room was a challenge as the floors are like a rabbit's warren with multiple hallways and the numbering scheme has no logic to it. There is an electronic map at the elevator which shows where your room is and shows you how to get to it. The room has the usual ammenities, iron, hair dryer, kettle, coffee maker, & safe. A complimentary re-usable water bottle was provided and each floor had water stations in the hallways and at the elevators.There is no bathroom door which depending on the room layout, could mean you were looking straight into it when you were in bed. Usual toiletries are also provided. Daily housekeeping is provided but if you choose the "green" option, you were given a voucher for $7 off the breakfast buffet and your room would only be cleaned every 4 days. The breakfast buffet available had a good variety of hot & cold items. If bought the night before it was $15 or $20 if paid at the door. Checked out to take a short trip to Edinburgh and was able to store my large suitcase while I was away seeing as I was returning here for my last 2 nights in London before flying home. Very pleased, would recommend.
Read More
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. The porter was lovely. Nice clean rooms.
nicholas g
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel great location with an amazing staff
Olushola
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Location is brilliant for getting to so many places. The hotel is clean and the staff really helpful. The size of the room was a bit of a shock. I booked a superior single room; it is the smallest hotel room I have ever been in.
Patricia
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was very good. And I was impressed by the care taken when I said I was Coeliac( gluten free)! A very pleasant door man who lent me an umbrella to attend the Opera House on Saturday evening! And Bame at check in was very efficient.
Logan
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, easy check-in and clean rooms. Rooms are smalller, but just what we needed. Wonderful bathrooms.
valter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff very helpful,
Stewart
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really nice place to stay. Dead opposite the Savoy, spot on for the theatres. I would say sleep using the AC and not with the window open as it’s a busy area with plenty of traffic. We had a great time, staff are friendly and breakfast was delicious. Would definitely stay here again.
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and in a great part of the city, within walking distance to a lot of the sights. Our fight got in early but we were able to pre check-in and they stored our bags for us while we went out and explored. Staff was friendly. Would recommend.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was quite large with a lovely king bed. Staff was helpful and friendly. Breakfast was extra but very good and a good value. But best was location. Right in the heart of the theatre district and a short walk to most major tourist sights. Highly recommend. Will definitely stay again next to time I'm in London.
Dan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely bed, clean room and really positive staff. However the maintenance of the hotel was lacking. Our TV was VERY wonky on the wall, sockets were damaged and “pushed back” into their face plates. Vending machines out of order. So so the good, silly things let it down. For the price point, won’t be staying again as there is better, but if location is important, it is a good hotel with excellent staff and service level.
Read More
Sandra
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms overlooking internal courtyard are very noisy. Guest services desk seldom manned. Asked for 3 things to be looked into. Never done.
Number of reviews per page
20
40

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Others 4 Strand Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Strand Palace Hotel

Traveloka (19)
Other sources (5,629)
9.0
Exceptional
From 5,629 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Strand Palace Hotel

Number of reviews per page
20
40
Top reviews
Don
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Only had breakfast in the hotel and it was very enjoyable.
Avni
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location is excellent and convenient. The rooms leave a lot to be desired. The bathrooms are VERY small. There are no hooks anywhere for you to hang your towels; how are you supposed to “go green” when everything stays damp and gross? The shower floors need a good scrub and the carpets need shampooing. I can appreciate the “retro vibe” as the decor throughout the lobby, but the rooms need updating.
Read More
Mary
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter.
Susan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reserved a single room which worked perfectly for one person with not too much luggage for a short stay. Room and bathroom are tiny but well designed and recently furnished. Window shutters work well to cut out light and noise. Appreciated the in-room water bottle, kettle and coffee/tea options. Staff were extremely helpful and central location is a huge bonus with easy access to several Tube stations.
Read More
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and excellent service.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is where I always stay every time I am in London. The hotel is beautiful and the location could not be better.
Bruce
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is centrally located close to many of the main tourist attractions and the theatre district. All within walking distance. Booked a Superior Single room. Room was a decent size and had the usual amenities, iron, coffee maker, etc. No fridge or microwave. The bed is comfortable and the linen is soft. Bathroom just had a shower, no tub and toiletries were supplied. There is no bathroom door. The rooms don't have a standard layout so you could be staring straight into the bathroom from your bed. Finding your room was a challenge as the floors are a rabbit's warren of hallways and the room #s weren't laid out in a logical pattern. There is an digital sign at the elevator where you put in your room # and it shows you how to get to it. Daily housekeeping is provided but if you opt not to have this, you get a coupon for £7 off the breakfast buffet. They will then only clean your room every 4 days. The breakfast buffet has a good selection of hot and cold items. If paid the night before it's £15, otherwise it's £20 at the door. Traveled to Edinburgh for a few days and was able to store my larger suitcase while I was away until I returned for my last nights in London. I was very pleased with my stay and would book here again. Would recommend.
Read More
Lesley
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very helpful staff
Bruce
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chose this hotel because it is centrally located in the city close to most of the main tourist attractions and the theatre district. All within easy walking distance. Booked a Superior Single room and was pleased with the size of the room.Discovered that there is no set floor plan with these rooms when seeing my friend's room. Getting to the room was a challenge as the floors are like a rabbit's warren with multiple hallways and the numbering scheme has no logic to it. There is an electronic map at the elevator which shows where your room is and shows you how to get to it. The room has the usual ammenities, iron, hair dryer, kettle, coffee maker, & safe. A complimentary re-usable water bottle was provided and each floor had water stations in the hallways and at the elevators.There is no bathroom door which depending on the room layout, could mean you were looking straight into it when you were in bed. Usual toiletries are also provided. Daily housekeeping is provided but if you choose the "green" option, you were given a voucher for $7 off the breakfast buffet and your room would only be cleaned every 4 days. The breakfast buffet available had a good variety of hot & cold items. If bought the night before it was $15 or $20 if paid at the door. Checked out to take a short trip to Edinburgh and was able to store my large suitcase while I was away seeing as I was returning here for my last 2 nights in London before flying home. Very pleased, would recommend.
Read More
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. The porter was lovely. Nice clean rooms.
nicholas g
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel great location with an amazing staff
Olushola
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Location is brilliant for getting to so many places. The hotel is clean and the staff really helpful. The size of the room was a bit of a shock. I booked a superior single room; it is the smallest hotel room I have ever been in.
Patricia
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was very good. And I was impressed by the care taken when I said I was Coeliac( gluten free)! A very pleasant door man who lent me an umbrella to attend the Opera House on Saturday evening! And Bame at check in was very efficient.
Logan
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, easy check-in and clean rooms. Rooms are smalller, but just what we needed. Wonderful bathrooms.
valter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff very helpful,
Stewart
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really nice place to stay. Dead opposite the Savoy, spot on for the theatres. I would say sleep using the AC and not with the window open as it’s a busy area with plenty of traffic. We had a great time, staff are friendly and breakfast was delicious. Would definitely stay here again.
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and in a great part of the city, within walking distance to a lot of the sights. Our fight got in early but we were able to pre check-in and they stored our bags for us while we went out and explored. Staff was friendly. Would recommend.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was quite large with a lovely king bed. Staff was helpful and friendly. Breakfast was extra but very good and a good value. But best was location. Right in the heart of the theatre district and a short walk to most major tourist sights. Highly recommend. Will definitely stay again next to time I'm in London.
Dan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely bed, clean room and really positive staff. However the maintenance of the hotel was lacking. Our TV was VERY wonky on the wall, sockets were damaged and “pushed back” into their face plates. Vending machines out of order. So so the good, silly things let it down. For the price point, won’t be staying again as there is better, but if location is important, it is a good hotel with excellent staff and service level.
Read More
Sandra
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms overlooking internal courtyard are very noisy. Guest services desk seldom manned. Asked for 3 things to be looked into. Never done.
Number of reviews per page
20
40