Strand Palace Hotel

Great location if you plan to stay around for musical night or closed to convent garden

I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily. Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room.

Good location, rooms a bit small

In the heart of the West End next to the English Market. Fantastic location. Arrived mid morning and didn’t expect to check in until 3pm. They had our room ready! Very friendly & efficient staff.

My only reservation about this hotel relates to the room size. It was extremely small considering the cost of an overnight stay. On the plus side it is very well positioned for exploring the west and and its theatres.

It was lovely as usual, unfortunately one of the lifts was not working, so long delays at breakfast time getting to and from the rooms.

Lovely room - quite quiet even though facing the road. Biggest issue is the wait for the lifts and then when they do arrive, they are tiny. One was out of commission whilst we visited which added to the problem. Otherwise great location and reasonable cost.

We had a really nice stay for my friends 50th. Got complimentary drinks on arrival. All staff were really helpful. Only stayed the one night but we were able to leave our luggage in the luggage room the following day to take in some sights before heading home.

Excellent séjour !

Very convenient for theatre land and getting around

Ottima posizione, ottima colazione, camere molto piccole ma confortevoli

The property itself is in a great location, breakfast was very good, lots of choices. Room, Queen type, was very basic, was very small, bed was small, had a very heavy duvet, which was uncomfortable, didn’t get a good sleep. Room was clean and en-suite, adequate.

Very good location, great breakfast

Some shower appliances were not well held, this square cover to the shower wall and the drainage cover (circle) were coming off and felt that it was not draining too well and I was afraid it would flood the bathroom floor. Other wise I enjoyed the stay very much.

Great location especially if you are visiting London to see a West End Show. Lovely hotel - staff were amazing, breakfast superb and rooms nice and clean.

Good all round stay highly recommended

The location and the hotel itself are both excellent. From the moment I arrived, the staff were incredibly welcoming and helpful. A special thank you to ‘Leule’ , He was friendly, professional and genuinely attentive. In fact, the whole team was wonderful—from the doormen to the housekeeping staff. Everyone made me feel welcome and well looked after. This was my fourth stay at this hotel, and I leave happy every single time. My only small suggestion would be to add a door to the bathrooms in the smaller rooms, as it would make the room feel even more comfortable. Thank you to everyone for another lovely stay. Looking forward to seeing you again next time! 👋

Clean, great location, wonderful doorman

Lovely hotel, the double bed was very comfy in a snug room that was immaculately clean. Really helpful staff and a great selection at breakfast

Small room for two people but we were only crashing there for one night after a party so it didn’t really matter. Double glazing did a pretty good job of muffling the sound of the air ducts outside. Free chocolate and water was a nice touch.