This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
Spacious, clean and comfortable room with traditional ambience. Lovely. Clean and complete bathroom. The air conditioner need a few minutes to adjust at our desired temp. But after all it works well. Nice and helpful staffs.
Nice place like home, friendly staff, very near to places you'd love to go, and want to get back again to this hotel. In short, it will be the best choice to stay when in Surabaya.
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.
Very nice place, nice services. One thing for a better future: please inform another guest early when the pool will be closed by others who served for wedding, etc. So they will not be disappointed for the weekend with their family. Other things. Best!
The staff is friendly and readily assists with any issues. The clean, spacious rooms and the tranquil atmosphere make for a comfortable stay. The hotel's convenient and strategic location makes it easy for guests to visit malls and tourist attractions.
From the first time my foot step the Santika Pandegiling I feel the warm welcome from the staff. The receptionist voice intonation was so perfect so that make me feel like I am welcoming by them, if I am not mistaken her name was Ellen. Then again I enter room and I was surprise when I saw a welcome cake and welcome letter with my name mentioned in the table, small touch but meaningful. The breakfast was so delicious. Everything was so amazing here. For sure I will be coming back here
It was a wonderful 3-day experience stay at this hotel. The location and surroundings are fine. Online taxi is easy to find. Overall experience is awesome!
The rooms are in accordance with the photos, really neat, the wifi is okay, the food is okay, the hotel staff are very friendly, the location is strategic.
Place better than we thought. Service so great too. Place very strategic. So nice. Recommended. Beautiful interior and the excellent staff makes me want to come again Surabaya. Thank you for giving us great offer and introduce us to Ayola! We are satisfied customers.
xoxo
Second time stay at this hotel. just stay vacation with my beloved family during long weekend. only at Surabaya because of pandemic & we decided to stay at here. this hotel is very comfort, clean, we enjoy it very much. we choose space room & I think this room is suitable for big family. in the morning, breakfast is delicious, we like it. the last but not the least this hotel have implemented health protocols well. so don't worry if you want to stay at this hotel. this hotel is one of the best choice hotel if you want to vacation but still in Surabaya with family.
I really enjoyed staying at this hotel. the room facilities are very good and the service friendly. the place is quite strategic, in a city that can be reached from any direction. I highly recommend friends and relatives to stay and enjoy a vacation in this hotel.
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
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