My stay at Artotel TS Suites was a fantastic experience from start to finish. The hotel's modern design and unique artwork created a vibrant and inspiring atmosphere. My room was exceptionally clean, spacious, and featured a very comfortable bed. The staff were incredibly friendly and went out of their way to be helpful. I would highly recommend this hotel to anyone visiting the area.
Their staff is very nice and helpful. My son got sick in midnight and the staff offered me to take my son to the hospital. Facility, the bed is really comfortable. Breakfast is okay.
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10
Although we arrived quite early at 1 PM and I expected to wait, the staff actually let me check in at that time without me even asking! That was really great! And the hotel is so beautiful. I tried the massage and it was good! The breakfast buffet was also amazing with a variety of food. Would love to stay here again when I visit Surabaya next time!
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
It's really nice here, the hotel rooms are minimalist but nicely decorated and very comfortable because each room has a balcony. It's close to everywhere, there are lots of food around it, so far all the facilities are good and running smoothly, thank you, next time I can come here again😇 sorry I can't provide documentation
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
I've been stayed here multiple times. Great hospitality, friendly and helpful staff, hotel's strategic location, my family was very satisfied with their services.
I stayed for one night during my business trip to Surabaya and the hotel was nice, the staff was so friendly, the room was amazing and clean, and I had the best breakfast and the best service from their staff. This hotel is very recommended.
Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.
the hotel is nice, clean and comfortable. the service is also very good, close to the mall, and close to everywhere, and very good service. Recommended
From the first time my foot step the Santika Pandegiling I feel the warm welcome from the staff. The receptionist voice intonation was so perfect so that make me feel like I am welcoming by them, if I am not mistaken her name was Ellen. Then again I enter room and I was surprise when I saw a welcome cake and welcome letter with my name mentioned in the table, small touch but meaningful. The breakfast was so delicious. Everything was so amazing here. For sure I will be coming back here
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
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