This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
Staf hotel sangat ramah, makanan enak-enak, ada jamu temu lawak enak juga, dan saya suka bumbu gado-gadonya pas rasanya. Kolam renangnya juga bagus dan bersih. Best lah.
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
The staff were incredibly friendly and helpful. The room was spacious, clean, dan well-equipped with everything I needed. The location was perfect; close to restaurants, yet quiet enough for a good night’s sleep.
Bagus banget di sini, kamar hotelnya minimalis tapi bagus dekorasi dan nyaman banget karena di setiap kamar ada balkon. Mau ke mana-mana dekat, ada banyak makanan juga di sekitarnya, so far semua fasilitas enggak ada yang enggak bagus semuanya bagus banget dan berjalan lancar, terima kasih, next time bisa ke sini lagi deh😇 maaf enggak bisa menyediakan dokumentasi
From the first time my foot step the Santika Pandegiling I feel the warm welcome from the staff. The receptionist voice intonation was so perfect so that make me feel like I am welcoming by them, if I am not mistaken her name was Ellen. Then again I enter room and I was surprise when I saw a welcome cake and welcome letter with my name mentioned in the table, small touch but meaningful. The breakfast was so delicious. Everything was so amazing here. For sure I will be coming back here
Good hotel. 4 star hotel. Good room, New hotel, breakfast also good. Pool very good. I stay there everytime go to surabaya city. Already 5 times stay at this hotel
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
Their staff is very nice and helpful. My son got sick in midnight and the staff offered me to take my son to the hospital. Facility, the bed is really comfortable. Breakfast is okay.