Cleanroom, good health protocol, clean swimming pool, a wide range of breakfast variety and delicious too but I think my favorite beef sausage was no longer served. That's OK though. Top-notch food. The car park is located in a building behind the hotel, quite far but you can ask for a free valet. Attentive staff like Andika, imam the security guy, well so many I can't write it down here. You guys are awesome! This hotel is highly recommended for sure!
I always love Swiss-Bel. I stayed here for a night so that I can have a dedicated space where the Wi-Fi is good and for there to have no distractions. And I got exactly that and more because it is walking distance to the city center so I got to easily meet up with the people who are living around the area, it is very conveniently located towards the end of Tunjungan Street.
From the first time my foot step the Santika Pandegiling I feel the warm welcome from the staff. The receptionist voice intonation was so perfect so that make me feel like I am welcoming by them, if I am not mistaken her name was Ellen. Then again I enter room and I was surprise when I saw a welcome cake and welcome letter with my name mentioned in the table, small touch but meaningful. The breakfast was so delicious. Everything was so amazing here. For sure I will be coming back here
Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
Second time stay at this hotel. just stay vacation with my beloved family during long weekend. only at Surabaya because of pandemic & we decided to stay at here. this hotel is very comfort, clean, we enjoy it very much. we choose space room & I think this room is suitable for big family. in the morning, breakfast is delicious, we like it. the last but not the least this hotel have implemented health protocols well. so don't worry if you want to stay at this hotel. this hotel is one of the best choice hotel if you want to vacation but still in Surabaya with family.
I had a good time staying in this hotel, I stayed for 7 days. The room is clean, not that big but I like it and it is enough for me who had a solo trip and more to staycation. Their services also good, the best! Friendly, helpful. Every day they'll change the towel added the water to drink (which so helpful for me because I drink water quite often), and clean the room as well. I'd love to stay here again next time when I visit Surabaya. Too bad I haven't tried their food, they have a restaurant too by the way.
My second time staying here during my trip to Surabaya, and I think the next time I return to the city, I’ll definitely stay here again. Seamless experience. Thanks heaps!
Clean enough, at the center of city, any kind of food nearby hotel. The breakfast menu's so great, any kind you can enjoy, and the taste I think, excellent. And also thanks for the good service.
It was an awesome experience to spend my new year holiday in this 18th floor hotel room for 4d3n. That was so high, I can see Suramadu and queue of cars at entrance of Tunjungan Plaza from my large window. I have no complain for my room and the bathroom. The 100k laundry for 12 peices was cheap and helpful. Just fyi, the phone in the room is unable to make an outgoing call but you can use the phone in the lobby by asking the front desk. The breakfast was various, they serve a traditional and western menu, I love their traditional snack corner so I can try the local food in my short trip right on my breakfast. Thank you Aria Centra and staff for a fabulous hospitality !
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
Spacious, clean and comfortable room with traditional ambience. Lovely. Clean and complete bathroom. The air conditioner need a few minutes to adjust at our desired temp. But after all it works well. Nice and helpful staffs.
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience
services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
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