The service is good and the food and rooms are comfortable, suitable for families.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

Overall it's very good, just a suggestion if possible, change the TV in the room to a smart TV, it's really cool.

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

A classic hotel near Surabaya's Old Town. Excellent service and excellent facilities. For around 200,000 Rupiah, purchased through the app, it's very satisfying. Spacious rooms, cool air conditioning, soft mattresses, and four pillows. You can get a smoking room with a view of the Old Town. Close to the largest shopping malls.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

A great choice of money vs value for staycation or business trip. The breakfast is actually really good for an economic hotel, amenities are also adequate and we can borrow an iron. The staff is very friendly and helpful, extra thanks for helping me to find the jacket I left behind and helping to pass it to my friend too, superb service and will come back again for the next business trip.

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

Sometimes we need a little time away from our tiring routines. Last weekend, I decided to take a short staycation at Hotel D'Carol Surabaya. Initially, I was just looking for a place to rest for a while. However, the experience of staying here gave me a new perspective. When I first entered the room, the thing I felt most was the comfort. The atmosphere was calm, clean, and perfect for relaxing from all the work deadlines. The staff was also very friendly, making the hotel feel warm and homey. Hotel D'Carol gave me a space to dialogue with myself, rethink my life's priorities, and of course, enjoy quality time with my partner without interruption. It turns out, happiness doesn't have to be about traveling far. Sometimes, just changing places is all it takes to see things from a fresh perspective. What about you, what's the most important thing you look for when choosing a hotel for a staycation? Is it the comfort of the bed, the cleanliness, or the vibe of the environment? Tell us in the comments! 👇

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

The hotel staff was very friendly, starting with the security guard who promptly opened the door and the friendly receptionist who explained the room description and deposit card details in detail. Housekeeping also changed towels daily and always confirmed whether the room needed cleaning. They were very helpful.

The staff is very friendly, and the service is excellent. The place is spacious and quite clean. It's close to the city center. Nice place and good vibes.

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

The breakfast menu is extensive and delicious, the staff is friendly, the rooms are spacious and clean, and the security service is good.

The hotel staff was friendly. I asked to borrow an iron upon check-in, but before I even got to my room, another staff member was already there to take me to the elevator. Very quick 😊. Thank you, MaxOne Tidar Surabaya.

Highly recommended for those vacationing in Surabaya and needing a hotel. I've stayed here twice and have been very satisfied.

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

Friendly service, from security to the manager on duty. Every time we meet, we greet guests with a friendly smile. Rooms are guaranteed clean and tidy, and cleaning is available upon request or daily. The breakfast menu is varied and delicious. A prime choice for shopping at Pasar Atom or ITC Mega Grosir Surabaya.

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.