Strategically located in the city center, the rooms are spacious and very clean. Check-in was quick and the service was friendly. Highly recommended for business trips and family staycations in Surabaya.

The hotel's location is excellent, just a short walk to the mall. If you want to enjoy the nightlife on Jalan Tunjungan, you're just a short walk away. The rooms are quite spacious, clean, and the staff provides excellent service and is quick to respond.

We have stayed at Kampi Hotel twice because we were very impressed with the service, comfort, and food at the hotel... Kampi Hotel is our main destination when staying in Surabaya.

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

Overall it's very good, just a suggestion if possible, change the TV in the room to a smart TV, it's really cool.

The hotel staff is very friendly. I always want to stay here when I go to Surabaya. My absolute favorite ❤️

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

The hotel staff was friendly and helpful when I requested a room change. A welcome drink was provided, and the breakfast was quite tasty.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

Very satisfied. A wonderful stay! The staff was very friendly and check-in was quick. The room was clean, the bed was soft, and the air conditioning was super cool. I'll definitely be back.

Great location as it is right at Tunjungan tourist street, great service, welcome cookies at check-in was a nice touch, nice pool with nice view, good gym, good Wi-Fi, room is spacious with herbal drink as complimentary, hot water, comfy bed, broad selection of breakfast, and attentive staff.

The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.

Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.

We recommend staying here for a staycation. It's centrally located and offers a city-like atmosphere thanks to the abundance of trees in the outdoor area. 🤗👍

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

Okay, the location is strategic and there's a swimming pool too. It's worth it for the price!

The hotel staff is friendly, the view is nice, the room is comfortable and clean, next time I will come here again.

The hotel staff is very friendly and helpful. The rooms are spacious, comfortable, and clean, making you feel at home. Thank you for the excellent service.