Puteri Gunung Hotel

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8.4
/10
Very Good
2,766 reviews

What Guests Say About Their Stay

Eko S.

10.0
/ 10
A family-friendly hotel. The atmosphere is serene and comfortable. The food is sumptuous and delicious.
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N***i

10.0
/ 10
A hotel that has maintained its quality for decades. It still feels the same: comfortable, cool, clean rooms with modern amenities. Complete facilities, a top-notch view, and a very strategic location close to trendy cafes. Five-star service, with all the staff friendly and helpful. The breakfast is top-notch: complete, delicious, and varied, always promptly refilled.
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Bila F.

10.0
/ 10
The hotel is very clean, and the service is very friendly. Plus, the ambiance is very cool and fresh. I highly recommend staying here. The facilities are also excellent. The breakfast menu is also delicious.
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Rai A. N.

10.0
/ 10
Staying at Puteri Gunung Hotel with my family was a truly delightful experience. We chose a Superior room, and it was comfortable, clean, and had the cool, Lembang-style atmosphere, perfect for quality time and relaxation. The kids also enjoyed the beautiful and peaceful grounds. What was most satisfying, besides the friendly and helpful service, was the hotel's price, which we found very affordable for such a comfortable setting and facilities. The staff were all kind and made our stay feel welcoming. Overall, it was definitely worth it for a family staycation. We'll definitely be back!
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basofi z. p.

10.0
/ 10
I had a truly memorable stay at Puteri Gunung Hotel Lembang. The location was the most strategic part of my vacation plans, and the hotel boasts numerous aesthetic photo spots. The morning atmosphere was unparalleled, complemented by a breakfast menu that definitely didn't disappoint. I hope to have the opportunity to be warmly welcomed by the Puteri Gunung Hotel staff again.
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In the Area
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Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Puteri Gunung Hotel is located in area / city Lembang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Puteri Gunung Hotel

Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391
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Lobby Puteri Gunung Hotel
Exterior 2 Puteri Gunung Hotel

Discover More About Puteri Gunung Hotel

Discover the Serene Escape at Puteri Gunung Hotel

For Australian travellers seeking a tranquil yet accessible getaway in Indonesia's West Java region, the Puteri Gunung Hotel offers a compelling choice. Nestled amidst the natural beauty of Jawa Barat, this hotel provides a comfortable and convenient base for exploring the diverse attractions of the area. Whether you're drawn to the lush landscapes, the rich cultural heritage, or simply a peaceful retreat, Puteri Gunung Hotel aims to deliver a memorable experience. Rates at Puteri Gunung Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Puteri Gunung Hotel

Puteri Gunung Hotel is situated in the scenic area of Ciwidey, Bandung Regency, a region known for its stunning natural landscapes and cooler climate. The hotel's location in Ciwidey places it away from the immediate hustle and bustle of the city centre, offering a more relaxed atmosphere. For those arriving by air, the nearest major airport is Husein Sastranegara International Airport (BDO) in Bandung, which is approximately a 1.5 to 2-hour drive away, depending on traffic conditions. While there isn't a direct train or tram station within immediate walking distance, the hotel is accessible by car and offers convenient parking for guests who choose to rent a vehicle for their road trip adventures across Jawa Barat. The surrounding area is characterized by its proximity to natural attractions, making it an ideal starting point for exploring the picturesque tea plantations and volcanic landscapes that define this part of West Java.

Guest Facilities and Services at Puteri Gunung Hotel

Guest facilities at Puteri Gunung Hotel are designed to enhance your stay and provide essential comforts. The hotel understands the importance of a good start to the day, offering breakfast options that cater to various tastes, including local Indonesian fare and potentially familiar continental choices, ensuring you have the energy for your explorations. For those who appreciate a strong coffee, the hotel aims to provide a pleasant café experience. Essential services such as secure luggage storage are available for your peace of mind. Complimentary Wi-Fi is provided throughout the property, keeping you connected. The front desk operates with a helpful and friendly team, ready to assist with any queries or requests you may have during your visit.

Room Information and Stay Experience at Puteri Gunung Hotel

The Room types of Puteri Gunung Hotel are curated to offer a comfortable and restful environment for all guests. Each room is designed with your well-being in mind, featuring clean and well-maintained spaces. You can expect to find comfortable bedding, ensuring a good night's sleep after a day of sightseeing. Modern climate control systems, including air-conditioning, are in place to ensure a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space for your daily routines. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a cozy and functional accommodation experience.

Recommended Nearby Dining and Cafes around Puteri Gunung Hotel

The area surrounding Puteri Gunung Hotel offers a delightful culinary journey, with opportunities to savour local Indonesian flavours and enjoy the vibrant café culture. You can explore various eateries that serve authentic regional dishes, from hearty rice meals to flavourful noodle soups. For those who enjoy a leisurely brunch or a quality cup of coffee, the vicinity boasts charming cafes that provide a relaxed setting to unwind. The hotel itself may also offer dining options, providing convenient choices for a quick bite or a more substantial meal. Exploring the local food scene is an integral part of the travel experience in Jawa Barat, and Puteri Gunung Hotel's location makes it easy to discover these gastronomic delights.

Popular Attractions and Activities near Puteri Gunung Hotel

The region around Puteri Gunung Hotel is rich with natural beauty and cultural experiences. Here are some popular attractions and activities you can explore in and around the Bandung area: * **Kawah Putih (White Crater):** A stunning volcanic crater lake with striking turquoise waters, known for its ethereal beauty and sulphur scent. * **Tangkuban Perahu:** An iconic active volcano with a unique crater formation, offering panoramic views and a chance to witness geothermal activity. * **Situ Patenggang:** A beautiful lake surrounded by tea plantations, perfect for a leisurely boat ride or simply enjoying the serene landscape. * **Rancabali Tea Plantations:** Explore the vast, rolling hills covered in lush green tea bushes, offering picturesque scenery and opportunities for tea tasting. * **Ciwidey Valley Hot Spring:** Relax and rejuvenate in natural hot springs, a perfect way to unwind amidst the cool mountain air. If you are looking for other activities around Puteri Gunung Hotel, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Puteri Gunung Hotel from the Airport

Navigating your journey from Husein Sastranegara International Airport (BDO) to Puteri Gunung Hotel is straightforward, with several transportation options available. For those seeking convenience, a rideshare service or a metered taxi can be hired directly from the airport. These services offer a direct route to the hotel, allowing you to relax after your flight. Another option is to utilize the airport shuttle buses that operate from the airport to various points in Bandung, from where you can then arrange further transport. While there isn't a direct airport link train to Ciwidey, the journey by road is scenic and offers glimpses of West Java's beautiful countryside. For those who prefer to plan ahead, you can explore options for an Airport transfer service.

Summary of Why You Should Choose Puteri Gunung Hotel

Puteri Gunung Hotel stands out as an excellent choice for Australian travellers looking for a blend of comfort, accessibility, and natural beauty in Jawa Barat. Its strategic location in Ciwidey provides a peaceful retreat while keeping popular attractions within reach. The hotel's commitment to providing comfortable rooms, friendly service, and essential amenities ensures a pleasant stay. Here’s a summary of why you should choose Puteri Gunung Hotel: * **Tranquil Location:** Enjoy the serene environment of Ciwidey, away from the city's hustle. * **Comfortable Accommodation:** Relax in well-appointed rooms designed for your comfort. * **Convenient Access:** Easily reach popular natural attractions and explore the surrounding region. * **Friendly Service:** Benefit from the helpful and welcoming staff. Ready to experience the charm of West Java? Check room availability at Puteri Gunung Hotel and Book Puteri Gunung Hotel today through Traveloka for a seamless booking experience. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Puteri Gunung Hotel

Bar, Cafe and Lounge Puteri Gunung Hotel
Bar, Cafe and Lounge
Swimming Pool Puteri Gunung Hotel
Swimming Pool
Entertainment Facility Puteri Gunung Hotel
Entertainment Facility
Common Space Puteri Gunung Hotel
Common Space
Lobby Puteri Gunung Hotel
Lobby

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Transportation

  • Secure parking

General

  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Sports and Recreations

  • Horse riding

Kids and Pets

  • Babysitting

Things to Do

  • Children play area
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Accommodation Policy & General Information in Puteri Gunung Hotel

Facility

Swimming Pool closed temporarily from 5-6-2026 to 6-6-2026.

General Check-in Instructions

Check In Time : From 14:00 Check Out Time : Until 12:00
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Puteri Gunung Hotel
130
Number of floors in Puteri Gunung Hotel
2
Another facilities in Puteri Gunung Hotel
Kids club, Children pool, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about Puteri Gunung Hotel

What are available facilities at Puteri Gunung Hotel?
There are top facilites at Puteri Gunung Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Puteri Gunung Hotel?
The standard check-in time at Puteri Gunung Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Puteri Gunung Hotel provide breakfast?
Yes, Puteri Gunung Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Puteri Gunung Hotel?
Puteri Gunung Hotel has a 4.0-star rating.
How many floors does Puteri Gunung Hotel have?
Puteri Gunung Hotel has 2.
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Puteri Gunung Hotel reviews and ratings

Overall Ratings & Reviews Puteri Gunung Hotel

Traveloka (2,762)
Other sources (4)
8.5
Very Good
From 2,762 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Puteri Gunung Hotel
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Variety (127)
Staff Friendliness (126)
Ambiance (117)
Surroundings (116)
Taste (116)
Family Friendly (108)
Room Space (106)
Bedroom (106)
Accessibility (99)
Hotel Area (95)
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Traveller Reviews Puteri Gunung Hotel

Number of reviews per page
20
40
Customer reviews
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
suitable for trekking area, cool. lighting is lacking at night especially if it rains, and make a sign in the lobby so that it is eye catching
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Accommodation's Reply
03 Oct 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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Arief R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very pleasant. Hopefully we can stay again.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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B***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel's comfort is lacking because the hotel is on the 2nd floor and you have to climb stairs where the steps are rather small and you have to go up and down carrying heavy luggage.
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Accommodation's Reply
20 Sep 2026
Dear Valued Guest, It is with deepest gratitude that Puteri Gunung Hotel would like to express our thanks for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will address this issue and follow up with the relevant departments to ensure that what you experienced does not happen again in the future. We hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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Joseph T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The breakfast was great and the room was very comfortable.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrijnon. We appreciate your kind words about our hotel. We are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure all guests are satisfied. We look forward to welcoming you again. We hope you have a wonderful time on your next visit. If you have any requests, please contact us. Thank you again, From the Customer Relations Team, Hotel Putrijnon.
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Sri A. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room facilities are a bit old but okay, as is the breakfast.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Puteri Gunung Hotel would like to express our gratitude for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will forward this information to the relevant department to ensure that what you experienced does not happen again. We sincerely hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
Maybe because it is far from the reach of the room's position, so the toilet is not cleaned enough.
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2 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Valued Guest, It is with deepest gratitude that Puteri Gunung Hotel would like to express our thanks for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will address this issue and follow up with the relevant departments to ensure that what you experienced does not happen again in the future. We hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Strategic location, clean rooms, friendly staff, delicious breakfast.
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1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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prasetya k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nothing to comment on. Everything was very satisfying. The staff was also very helpful and it's suitable for families and children.
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4 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Although the hotel is old, the rooms and bathrooms are clean and spacious. The air is cool even without air conditioning. Wi-Fi, telephone, and cable TV are available, but the TV didn't work properly. What we loved most was the breakfast, which was very enjoyable. The menu was very varied, suitable for families from children to adults, and the taste was delicious. The main menu varies from day to day. The environment outside the hotel is very cool, beautiful, clean, and comfortable, especially for joggers, as the area is very spacious. The hotel is perfect for those seeking tranquility. Thank you.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, It is with deepest gratitude that Puteri Gunung Hotel would like to express our thanks for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will address this issue and follow up with the relevant departments to ensure that what you experienced does not happen again in the future. We hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The outside of the hotel has a big space and nice ambiance, and we love the nature. The only bad experience is the cleanliness of the room itself. Our first room had 2 lizards inside roaming around everywhere. Also the bed, pillows, comforters/blankets… as in everything has stains. We had to request to change to another room due to the lack of cleanliness, thinking the second room would improve because we didn’t see any lizard(s). But the bed itself, same issue. Everything has stains, so disappointing. My husband and I felt itchy because of it; we had to wear full-length pants and long-sleeved shirts just to not feel the itchiness on what we were sleeping on. We did not sleep well at all and rushed out to check out early in the morning. Even though we requested breakfast with our booking, we did not even want to eat breakfast due to the lack of sleep and annoyance of how we slept. Never coming back again to this hotel. This is and will be our first and last time to book at this hotel.
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2 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Guest, Warmest greetings from Puteri Gunung Hotel Thank you for your stay and for sharing your thoughts about our hotel. We apologize for the inconveniences you faced during your visit to our hotel. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Rest assured that this issue will be looked into with related departments to ensure similar situations can be avoided in the future. We hope to have another opportunity to provide you a much better experience. Sincerely, Guest Relation Officer Puteri Gunung Hotel
N***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Super comfy hotel in Lembang. Will come back for sure since the room location structured like villa (it is nicer to come with big group so you can rent the large villa building)…so we got the privacy and the hotel area is huge with big pool and nice restaurant. Staff is friendly, the intern staff obviously need a lot of training. But location and comfort are good. The room is old, so you will look at old furniture, lamp that does not work, and old shower curtain. But it is still manageable. In the morning, you can enjoy a nice morning walk to the restaurant for breakfast and there was a freelance pony rider for children as well.
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2 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Guest, Warmest greetings from Puteri Gunung Hotel Thank you for your stay and for sharing your thoughts about our hotel. We apologize for the inconveniences you faced during your visit to our hotel. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Rest assured that this issue will be looked into with related departments to ensure similar situations can be avoided in the future. We hope to have another opportunity to provide you a much better experience. Sincerely, Guest Relation Officer Puteri Gunung Hotel
Tati
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The hotel is old for the rooms, but the atmosphere is comfortable.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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t***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The spacious field and cool air are perfect for relaxation.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.
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N***h
icon-origin-TRAVELOKA
8.9
/10
Reviewed 13 week(s) ago
The breakfast was delicious, with plenty of variety. However, the room wasn't very comfortable, as there was still a lot of dust on the furniture.
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4 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, It is with deepest gratitude that Puteri Gunung Hotel would like to express our thanks for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will address this issue and follow up with the relevant departments to ensure that what you experienced does not happen again in the future. We hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 13 week(s) ago
The food was delicious. The bed I got was a bit uncomfortable. The room was cool, clean, and the service was very friendly.
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2 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrijnon. We appreciate your kind words about our hotel. We are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure all guests are satisfied. We look forward to welcoming you again. We hope you have a wonderful time on your next visit. If you have any requests, please contact us. Thank you again, From the Customer Relations Team, Hotel Putrijnon.
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K***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Comfortable for families, comfortable atmosphere, cool, quite complete facilities, beautiful views like at home.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrijnon. We appreciate your kind words about our hotel. We are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure all guests are satisfied. We look forward to welcoming you again. We hope you have a wonderful time on your next visit. If you have any requests, please contact us. Thank you again, From the Customer Relations Team, Hotel Putrijnon.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
The food was okay. Minus the leaky sink.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Puteri Gunung Hotel would like to express our gratitude for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will forward this information to the relevant department to ensure that what you experienced does not happen again. We sincerely hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Even though it's an older hotel, it's still worth it... it's well-maintained and clean. The hotel's surroundings are very nice, and the staff is very friendly. The breakfast is varied and delicious.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Guests, Thank you very much for choosing Hotel Putrignon. We are deeply grateful for your kind words about our hotel. We are very pleased to hear that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure that all our guests are satisfied. We look forward to welcoming you back again. We hope you will create wonderful memories on your next visit. If you have any requests, please do not hesitate to contact us. Thank you again. From the Hotel Putrignon Customer Relations Team
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Yopie S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The price and food match the quality.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrijnon. We appreciate your kind words about our hotel. We are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure all guests are satisfied. We look forward to welcoming you again. We hope you have a wonderful time on your next visit. If you have any requests, please contact us. Thank you again, From the Customer Relations Team, Hotel Putrijnon.
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel is comfortable, cool, and the service is very friendly.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you very much for choosing Hotel Putrijnon. We appreciate your kind words about our hotel. We are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff to improve our services and ensure all guests are satisfied. We look forward to welcoming you again. We hope you have a wonderful time on your next visit. If you have any requests, please contact us. Thank you again, From the Customer Relations Team, Hotel Putrijnon.
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Number of reviews per page
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Exterior 4 Puteri Gunung Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.