How many rooms are available at Puteri Gunung Hotel?

Puteri Gunung Hotel has 130 rooms in total.

Does Puteri Gunung Hotel provide parking?

Yes, Puteri Gunung Hotel provides parking. Please confirm details directly with the hotel.

Does Puteri Gunung Hotel have a swimming pool?

Yes, a swimming pool is available at Puteri Gunung Hotel.

What do past guests say about Puteri Gunung Hotel?

Puteri Gunung Hotel is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Puteri Gunung Hotel

Name: Puteri Gunung Hotel
Address: Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391, Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Jawa Barat, 40391, Indonesia
Rating: 8.3

Hotels

8.3

/10

Very Good

2,688 reviews

What Guests Say About Their Stay

Variety (119)

Staff Friendliness (117)

Surroundings (114)

Taste (103)

basofi z. p.

10.0

/ 10

I had a truly memorable stay at Puteri Gunung Hotel Lembang. The location was the most strategic part of my vacation plans, and the hotel boasts numerous aesthetic photo spots. The morning atmosphere was unparalleled, complemented by a breakfast menu that definitely didn't disappoint. I hope to have the opportunity to be warmly welcomed by the Puteri Gunung Hotel staff again.

See original

S***i

10.0

/ 10

It's our first time staying here for two nights. Alhamdulillah, the service was really excellent. The room was great. The food, oh my God! So many options to eat for our breakfast. Delicious! The staff were really friendly, too! Thank you, Puteri Gunung Hotel, for letting us have a really wonderful stay. Would love to come back here next time.

a***i

10.0

/ 10

It's become our favorite hotel during our vacation to Lembang. The hotel grounds are very spacious, perfect for morning strolls. Spacious rooms surrounded by pine forests. Very friendly staff. Large swimming pool. Breakfast with a varied menu. The atmosphere is very comfortable and calming.

See original

Mochamad s. M.

8.5

/ 10

a pleasant stay experience, very helpful front desk staff and very spacious room with balcony..breakfast with an EXTRAORDINARY menu and beautiful view, i will comeback when in lembang 💙

See original

santori

10.0

/ 10

The hotel staff and employees are very friendly, the hotel atmosphere is nice, the rooms are spacious and comfortable.

See original

In the Area

See Map

Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Puteri Gunung Hotel is located in area / city Lembang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Puteri Gunung Hotel

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Puteri Gunung Hotel

Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391

Discover More Places

Discover More About Puteri Gunung Hotel

Location

Puteri Gunung Hotel is located in area / city Lembang. There are plenty of tourist attractions nearby, such as De Ranch within 0.61 km, and Pasar Panorama Lembang within 0.97 km.

About Puteri Gunung Hotel

Have fun with various entertaining facilities for you and the whole family at Puteri Gunung Hotel, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Puteri Gunung Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Puteri Gunung Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Puteri Gunung Hotel.

All facilities in Puteri Gunung Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Public Facilities

Parking
Coffee shop
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Newspaper
Wedding service

Things to Do

Children play area
Garden
Massage
Outdoor facilities
Outdoor pool
Outdoor pool
Sauna
Spa

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)

In-room Facilities

Cable TV
Desk
Hairdryer
Refrigerator
Shower
TV

General

Banquet
Connecting rooms
Swimming pool
Smoking area
Terrace

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Family-friendly Facilities

Kids club
Children pool

Accessibilty

Accessible parking
Wheelchair accessible

Nearby Facilities

ATM/Banking
Shops

Sports and Recreations

Horse riding
Table tennis

Transportation

Secure parking

Kids and Pets

Babysitting

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Puteri Gunung Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Check In Time : From 14:00 Check Out Time : Until 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Read All

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Puteri Gunung Hotel	130
Number of floors in Puteri Gunung Hotel	2
Another facilities in Puteri Gunung Hotel	Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Puteri Gunung Hotel

What are available facilities at Puteri Gunung Hotel?

There are top facilites at Puteri Gunung Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Puteri Gunung Hotel?

The standard check-in time at Puteri Gunung Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Puteri Gunung Hotel provide breakfast?

Yes, Puteri Gunung Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Puteri Gunung Hotel?

Puteri Gunung Hotel is a 4.0-star hotel.

How many floors does Puteri Gunung Hotel have?

Puteri Gunung Hotel has 2 floors.

See All

More Reviews from Other Guests in Puteri Gunung Hotel

Overall Ratings & Reviews Puteri Gunung Hotel

Traveloka (2,684)

Other sources (4)

8.4

Very Good

From 2,684 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Puteri Gunung Hotel

All

Staff Friendliness (104)

Variety (103)

Surroundings (100)

Ambiance (100)

Taste (94)

Room Space (89)

Bedroom (88)

Family Friendly (87)

Accessibility (85)

Bathroom (78)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Puteri Gunung Hotel

Number of reviews per page

Customer reviews

Achmad T.

Leisure

9.1

/10

Reviewed 3 day(s) ago

Hotel with a mountain atmosphere with a comfortable environment, pleasant and delicious breakfast, good for children's recreation

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

Dear Valued Guest, Thank you very much for choosing Hotel Putrignon. We appreciate your kind words and are delighted that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We look forward to welcoming you back again and creating unforgettable memories with you. If you have any requests during your next stay, please contact us. Thank you again, The Customer Relations Team, Hotel Putrignon.

See original

Verified Traveler

8.8

/10

Reviewed 6 day(s) ago

Almost everything is ok, especially the easy access to everywhere, only the last time I stayed the atmosphere was a bit scary.

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

See original

basofi z. p.

Leisure

10.0

/10

Reviewed 7 day(s) ago

See original

1 people find it helpful

Accommodation's Reply

03 May 2026

See original

H***n

Leisure

10.0

/10

Reviewed 2 week(s) ago

The atmosphere is fun, calm, and pleasant, and the restaurant's prices are also wallet-friendly.

See original

Find this review helpful?

Accommodation's Reply

30 Apr 2026

See original

dani a.

10.0

/10

Reviewed 2 week(s) ago

Great... The atmosphere is cool, comfortable, and clean.

See original

Find this review helpful?

Accommodation's Reply

21 Apr 2026

See original

R***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

for breakfast there are many variations so it's delicious, for the room it's quite okay, spacious too, in the evening I ordered pizza and drinks and they were delicious and the price was affordable too, fried rice with kencur was also delicious

See original

1 people find it helpful

Accommodation's Reply

20 Apr 2026

(After submitting a positive review) Dear Valued Guest, Thank you very much for choosing Hotel Putrij Nong. We greatly appreciate your positive review. We are delighted to hear that you enjoyed your stay. We will share your valuable feedback with all our staff and strive to provide even better service and attentive care to all our guests. We hope to welcome you back again. We hope your next stay will be a memorable one. Please contact us if you have any requests. Thank you. The Customer Relations Team, Hotel Putrij Nong

See original

L***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel's atmosphere is calm and beautiful, and access to many tourist attractions is close. ❤️ There is a swimming pool and a spacious restaurant, with a wide variety of food. 💯👌 It's comfortable to bring a large family on vacation here.💕⭐

See original

1 people find it helpful

Accommodation's Reply

30 Apr 2026

See original

Ndut

10.0

/10

Reviewed 3 week(s) ago

cool, fresh, full of greenery, spacious but the garden lights should be increased so that the forest atmosphere is more beautiful, not more scary

See original

2 people find it helpful

Accommodation's Reply

20 Apr 2026

Dear Valued Guest, It is with deepest gratitude that Puteri Gunung Hotel would like to express our thanks for your stay and for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We take all guest feedback into consideration for our continuous improvement. Therefore, we will address this issue and follow up with the relevant departments to ensure that what you experienced does not happen again in the future. We hope to have the opportunity to serve you again with a better experience. Sincerely, Customer Relations Officer, Puteri Gunung Hotel

See original

Verified Traveler

8.5

/10

Reviewed 3 week(s) ago

It was fun, but we got a room that was quite far from the road and the room was a bit old, a bit scary, the hot water had to be turned on for a long time before it came out.

See original

1 people find it helpful

Accommodation's Reply

20 Apr 2026

See original

M***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

The hotel is a cottage-style hotel with several rooms. Parking is not allowed in front of the cottage, so getting a car is quite an effort, you have to go to the front. I stayed here for 3 nights. The first night the room and linen were dusty. My son kept sneezing at check-in time. The linen was always changed for the next 2 nights, thank God it was safe. It was very cold at night because it was the rainy season. The bathroom was also a bit dirty on the first night, but it was cleaned every day after. If you're staying with two people, it's a bit creepy. There must be at least 3 people in the room. My son left his bolster, but thankfully a package was sent to his house within 3 days. The staff are all friendly. For around 500 rupiah per night, breakfast is included, it's quite worth it. If you stay here, you'll have to buy food first because it's far from Indoalfa. The food in the dining room is quite good but there are few choices. Also, if you upgrade the TV to Netflix, it would be an attraction. Thank you.

See original

1 people find it helpful

Accommodation's Reply

20 Apr 2026

See original

W***i

Leisure

9.1

/10

Reviewed 3 week(s) ago

If you're looking to stay with your family, this hotel is a must-have on your list. The building is old but still clean. The atmosphere is very calming. Easy access, complete facilities, and close proximity to every tourist spot in Lembang.

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

See original

Judika s.

9.6

/10

Reviewed 4 week(s) ago

The atmosphere is very comfortable, it's just that it's not well maintained and there are lots of holes in the bathroom area.

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

Dear Valued Guests, Thank you for choosing Hotel Putrignon. We sincerely appreciate your decision to stay with us and for providing us with your valuable feedback. We deeply apologize for any inconvenience you experienced during your stay. We always value your feedback and strive to improve our services. We have reported this matter to the relevant departments and will work to resolve it thoroughly and prevent similar problems from recurring. We look forward to welcoming you back again. Thank you. Hotel Putrignon Customer Relations Team

See original

M***i

9.4

/10

Reviewed 4 week(s) ago

I booked 2 nights at Putri Gunung through the app because I had stayed there before and liked the hotel's vibe. I really liked the food and cleanliness of this hotel because it was perfect for me and my family. On the plus side, the suite I booked was very spacious and the bathroom wasn't slippery like most hotels that use ceramic tiles that are a bit slippery when wet. At Putri Gunung, the bathroom floor was a combination of stone tiles which really helped make the bathroom non-slip. The downside that was really hard for me to tolerate was the mattress, oh my God, it was an old spring bed that was completely unsuitable because when I used it, one side really sank because it was completely hollow. The mattress made my body ache and sore. I don't know if there are many rooms like this or not because the next day I booked another room but not through the app and I got a room with a really comfortable mattress and it was very different from the type of mattress I got before, even though there was a price difference. My previous purchase was also not a suite type room (below) and the mattress wasn't as bad. But overall, I still like this hotel because it really suits the food and especially the location. I also really like the atmosphere. Thank You..

See original

Find this review helpful?

Accommodation's Reply

15 Apr 2026

See original

A***s

10.0

/10

Reviewed 4 week(s) ago

The service, the rooms, the food, the atmosphere, from check-in to check-out. Everything was absolutely perfect.

See original

Find this review helpful?

Accommodation's Reply

11 Apr 2026

See original

S***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

1 people find it helpful

Accommodation's Reply

02 Apr 2026

Dear Guest, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Guest Relation Officer Puteri Gunung Hotel

N***h

9.7

/10

Reviewed 6 week(s) ago

Deluxe type room, a bit downstairs, so it's a bit tiring to go up and down if you want to leave the room for breakfast, play and swim.

See original

1 people find it helpful

Accommodation's Reply

02 Apr 2026

See original

Y***a

Leisure

8.5

/10

Reviewed 6 week(s) ago

The surroundings are very peaceful and quiet, better get some jacket and blanket

Find this review helpful?

Accommodation's Reply

02 Apr 2026

a***i

Staycation

10.0

/10

Reviewed 6 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

02 Apr 2026

See original

E***a

Leisure

8.5

/10

Reviewed 6 week(s) ago

It's pleasant, calm, beautiful, cool, the food is also quite varied, only the bathroom is not well lit, the lights are dim and need to be replaced with brighter lights, the staff service is all good.

See original

Find this review helpful?

Accommodation's Reply

11 Apr 2026

See original

Valencia K.

8.8

/10

Reviewed 6 week(s) ago

The room is not expensive. Breakfast is yummy. The air is fresh.

Find this review helpful?

Accommodation's Reply

02 Apr 2026

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.