Copal Tulum Hotel

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8.8
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Jarena

10.0
/ 10
Came to Copal for a relaxing vacation with my husband and we got just that. It was clean , quiet , and near so many local restaurants and shops . The room we had gave luxe jungle vibes . We will be back

Rashae

10.0
/ 10
The food was excellent, the staff were really helpful and friendly, overall a great stay

Danquein

10.0
/ 10
Nice spacious room. The private pool with the jets were a must. Great food on property as well as anything you need to make a celebration special. The floating breakfast and private chef service were top tier. Definitely going back.
In the Area
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Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Bicycle rental
Parking
Fitness center
Luggage storage
Elevator
Garden
Health club
Copal Tulum Hotel is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Copal Tulum Hotel

Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Copal Tulum Hotel
Exterior 2 Copal Tulum Hotel

Discover More About Copal Tulum Hotel

General
In Tulum (Zama)

Location
With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. This luxury hotel is 3.5 mi (5.6 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de Tulum - 1.5 km / 0.9 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.7 km / 1 mi
Dos Aguas Park - 1.7 km / 1.1 mi
Holistika Art Walk - 2.7 km / 1.7 mi
Acceso al Parque Jaguar - 3.3 km / 2 mi
Tulum National Park - 3.4 km / 2.1 mi
Jaguar Viewpoint Tulum - 3.4 km / 2.1 mi
Cenote Calavera - 3.6 km / 2.2 mi
Tulum Tower - 4.1 km / 2.5 mi
SFER IK - 4.2 km / 2.6 mi
Tulum Beach - 4.8 km / 3 mi
Las Palmas Public Beach - 4.8 km / 3 mi
Tulum Mayan Ruins - 5 km / 3.1 mi
Playa Ruinas - 4.9 km / 3 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 121.3 km / 75.4 mi

The preferred airport for Copal Tulum Hotel is Cancun Intl. Airport (CUN).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bicycle tour information.

Business Facilities
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Copal Tulum Hotel

Facility

  • Outdoor pool
  • Poolside bar
  • Bicycle rental
Swimming Pool Copal Tulum Hotel
Swimming Pool
Entertainment Facility Copal Tulum Hotel
Entertainment Facility
Fitness Center Copal Tulum Hotel
Fitness Center
Common Space Copal Tulum Hotel
Common Space
Lobby Copal Tulum Hotel
Lobby

Transportation

  • Secure parking
  • Bicycle rental

Food and Drinks

  • Poolside bar
  • Breakfast

Things to Do

  • Spa
  • Health club
  • Outdoor pool
  • Garden
  • Fitness center
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Smoking area
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Copal Tulum Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Copal Tulum Hotel
85
Number of floors in Copal Tulum Hotel
3
Another facilities in Copal Tulum Hotel
Secure parking, Bicycle rental, Poolside bar, Breakfast, Spa

Frequently asked questions about Copal Tulum Hotel

What is normal check-in & check-out time at Copal Tulum Hotel?
The standard check-in time at Copal Tulum Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Copal Tulum Hotel provide breakfast?
Yes, Copal Tulum Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Copal Tulum Hotel?
Copal Tulum Hotel has a 4.5-star rating.
How many floors does Copal Tulum Hotel have?
Copal Tulum Hotel has 3.
How many rooms are available at Copal Tulum Hotel?
Copal Tulum Hotel has 85.
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Copal Tulum Hotel reviews and ratings

8.8
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

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Traveller Reviews Copal Tulum Hotel

Number of reviews per page
20
40
Top reviews
Jarena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Came to Copal for a relaxing vacation with my husband and we got just that. It was clean , quiet , and near so many local restaurants and shops . The room we had gave luxe jungle vibes . We will be back
Julia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was like an oasis.
Rashae
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food was excellent, the staff were really helpful and friendly, overall a great stay
Danquein
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice spacious room. The private pool with the jets were a must. Great food on property as well as anything you need to make a celebration special. The floating breakfast and private chef service were top tier. Definitely going back.
grant
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff
Monserrat
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were incredibly helpful and always willing to help
Anissa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay at the copal hotel was amazing from the scenery to the aesthetics to the amazing food to the beautiful pool and a lovely room. I really enjoyed my stay and I would recommend this to anybody coming to Tulum. This was a peaceful stay full of tranquility and relaxation. I truly needed this experience and I’m glad I got to experience it with Copel Tulum hotel. The staff was excellent they were super friendly, helpful, and attentive to my needs. They really made the place feel like Home and didn’t make us feel like outsiders. Everything about this hotel was just amazing and I would leave it 1000 stars if I could. Excellent excellent excellent!!!
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Ashley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service
Philippe
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Très bel hôtel avec beaucoup d’intimité sur les terrasses des chambres. Légers détails à améliorer mais ça reste un excellent endroit où relaxer profiter de vos vacances
Koleta
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Copal is the kind of place that reminds you why you came to Tulum in the first place. Surrounded by jungle, it feels wonderfully close to nature while still being within easy reach of everything. The area is quiet, peaceful, safe, and very walkable. Our room with the rooftop plunge pool was absolutely fantastic. Visiting in July, when the beaches were covered in sargassum, having our own private oasis made all the difference. The rooms were spotless, comfortable, and well-appointed. The staff were genuinely friendly and always happy to recommend local restaurants and attractions. The on-site bike rentals were another highlight—they’re the perfect way to explore Tulum at your own pace. If you’re looking for a relaxing stay that feels authentic rather than overproduced, Copal delivers.
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Jeanelle
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
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Shirley
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved the stay! This was for my birthday and my wife and I had the BEST first time in TULUM ever!! The staff was great and the Food was delicious!!
Shadenae
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

10/10 stay
Kurtis
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Eddy, Gererado, Manuel are the best servers.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best downtown stay. Amazing service, great amenities, safe location with best sushi in Mexico
Andell
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place for families. Grocery stores aren’t far away and many restaurants in the area and two on compound
Shaeyna Gabriel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing staff 10/10
Yvonne
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very serene
Cristina
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was a great stay for a family of 4. We rented the two bedroom apartment and it was huge. It had its own pool, which was very small, but did allow us to sit in our own private pool space. The property was clean and well maintained. The staff was so friendly and attentive they greeted us with smiles every time we walked onto the property. We were able to communicate with the front desk via WhatsApp and the service we requested via text was prompt. The hotel room itself had lots of windows for natural light, but also blackout curtains for sleeping in. There’s a kitchen with all the basic necessities for a long stay, including a full sized refrigerator. There are convenience stores and restaurants all within a 5 minute walk. Theres plenty of free parking if you’re renting a car. Theres are ATV rentals right outside the hotel for those who are interested. There is a taxi parked outside at all times as well, ready for the next passengers. The resort had its own restaurant/bar and the food was great! We will visit again soon.
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Lisbeth
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was very nice and the staff are amazing.
Number of reviews per page
20
40

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Exterior 4 Copal Tulum Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.