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Copal Tulum Hotel
Hotels
8.4
/10
Very Good
893 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.
Robert
10.0
/ 10
Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
shayla
10.0
/ 10
I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!
In the Area
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Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Copal Tulum Hotel
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Per room per night (incl. taxes & fees)
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What's around Copal Tulum Hotel
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Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760
Discover More About Copal Tulum Hotel
Location
Copal Tulum Hotel is located in area / city Tulum.
About Copal Tulum Hotel
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Copal Tulum Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Copal Tulum Hotel.
All facilities in Copal Tulum Hotel
Others
Hotel Services
- Express check-in
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Spa
- Health club
- Outdoor pool
- Garden
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Parking
- Smoking area
- Terrace
Transportation
- Beach shuttle
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Copal Tulum Hotel
Important Note
- Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
- Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Copal Tulum Hotel | 85 |
Another facilities in Copal Tulum Hotel | Express check-in, Tours, Luggage storage, Express check-out, 24-hour Receptionist |
Frequently asked questions about Copal Tulum Hotel
What are available facilities at Copal Tulum Hotel?
There are top facilites at Copal Tulum Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Copal Tulum Hotel?
The standard check-in time at Copal Tulum Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Copal Tulum Hotel provide breakfast?
Yes, Copal Tulum Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Copal Tulum Hotel
Other sources (893)
8.4
Very Good
From 893 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.6
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Traveller Reviews Copal Tulum Hotel
Number of reviews per page
20
40
Top reviews
Archie
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing property
Verified traveler
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.
Robert
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
shayla
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!
Rafael
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great staff, hotel was clean and quiet
Lorea De La
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Gracias
Lorea De La
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excelente
Piscina 25 m para nadar
Servicio bueno y amigable
Kid friendly
Lakaevia
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Shameka Monique
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Copal staff were very accommodating the roof top pool was a vibe. on site Restaurant food was good. Property looks just like the photos. I enjoyed my nice hot showers! Zama Market and 7/11 nearby for snacks, you need a bike or car. I will be back!
Dennis Scott
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful hotel and amazing staff!
Emanuel
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place!
Raheem
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff was great and rooms were very nice!
Sharon
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Beautiful hotel, anaxing staff. Wonderful room. The area is under construction to build in nto a resortcarea and needs work but tge hotel and local residents were anazing.
Leonie
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I travelled to Tulum as a solo female traveler. I felt very safe in at the property. It’s an easy 10 minute walk into town, the first time I did the walk a felt a little unsure but it’s safe during the day. At night I would not do this walk, definitely take a taxi
The hotel was tranquil and beautiful. The food was excellent. I stayed in a room with the rooftop pool. I highly recommend this. Some ground level rooms have pools that face the walking paths which are not private and get little sun
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Yaritza
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This hotel is beautiful!!! We stayed in the one bedroom two floor with a pool. It was very quiet and private. Food was one of the best we ate during our stay from the restaurant serving lunch. We didn’t try the sushi place. The staff goes above and beyond. Maximus greeted us each morning with the nicest smile and recommended places to eat. After our stay, our rental’s battery died and we had to ask for help, 3 grounds/maintenace workers rushed in to help. I am so thankful for them! All around a very wonderful experience. Would stay here again!
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THADINE
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We enjoyed our stay.
Ezequiel
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our stay at Copal was great. Felt like an escape from reality. Friendly staff and convenient stores for basics and snacks around it. I’d definitely stay again. Thanks Copal
Glib
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel didn't meet expectations, pictures are better that actual hotel conditions, this property needs renovations and better customer service. Don't book rooms with "private pool", book cheapest room. Better choose any hotel chain, the service will be much better. Just consider it as a place where to stay, you will need to buy everything on top, so you will add a lot of mo
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Verified traveler
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The staff was absolutely incredible, the hotel was gorgeous, I can't wait to go back!
Lynette
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Friendly staff. And beautiful place
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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