How many rooms does Copal Tulum Hotel have?

Copal Tulum Hotel has 85 rooms in total.

Is there parking at Copal Tulum Hotel?

Yes, Copal Tulum Hotel provides a car park. Please contact the property directly for more details.

Does Copal Tulum Hotel provide airport transfer?

Yes, Copal Tulum Hotel provides airport transfer upon request. Please contact the property directly for more details.

What are the guest reviews for Copal Tulum Hotel?

Copal Tulum Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

MYR | EN

Support

Attractions & Activities

Trains

Search Hotels

Copal Tulum Hotel

Name: Copal Tulum Hotel
Address: Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760, Calle Ixchel sn, Estado de Quintana Roo, 77760, Mexico
Rating: 8.8

Hotels

Finding rooms for you...

8.8

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Crystal

10.0

/ 10

I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation

Jon

10.0

/ 10

I would stay here again 1000x. Just need to rent a car or bike to get to the strip area. Taxi’s are a killer

Louvenia

10.0

/ 10

This is a really nice hotel. Glad I wasn’t deterred by the negative reviews. The hotel is secure, there is security on the premises and cameras all around. I felt safe. The staff were very helpful and friendly, even got a baby lizard out of our room lol. It’s close to everything, no more than 10-15 minutes away. Taxis are high, we used ride shares but they are not welcomed by the taxi drivers so be aware of pick up locations. The place is so serene, really quiet and relaxing. The restaurant on site has really good breakfast. The power did go out on our last day for a few hours which is common in Tulum fyi. We just enjoyed nature and the pool during that time, plus the common areas like the lobby and restaurant has backup generators and were still operating as normal. Will stay here again.

In the Area

See Map

Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Copal Tulum Hotel is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Copal Tulum Hotel

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Copal Tulum Hotel

Calle Ixchel sn, Tulum, Estado de Quintana Roo, Mexico, 77760

Discover More Places

Discover More About Copal Tulum Hotel

General

In Tulum (Zama)

Location

With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de Tulum - 1.5 km / 0.9 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.7 km / 1 mi
Dos Aguas Park - 1.7 km / 1.1 mi
Holistika Art Walk - 2.7 km / 1.7 mi
Acceso al Parque Jaguar - 3.3 km / 2 mi
Tulum National Park - 3.4 km / 2.1 mi
Jaguar Viewpoint Tulum - 3.4 km / 2.1 mi
Temple of Doom - 3.5 km / 2.2 mi
Cenote Calavera - 3.6 km / 2.2 mi
Tulum Tower - 4.1 km / 2.5 mi
SFER IK - 4.2 km / 2.6 mi
Tulum Beach - 4.7 km / 2.9 mi
Tulum Mayan Ruins - 4.7 km / 3 mi
Las Palmas Public Beach - 4.8 km / 3 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 121.3 km / 75.4 mi

The preferred airport for Copal Tulum Hotel is Cancun Intl. Airport (CUN).

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bicycle tour information.

Business Facilities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Copal Tulum Hotel

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Things to Do

Spa
Health club
Outdoor pool
Garden
Fitness center
Pool sun loungers

Hotel Services

Express check-in
Luggage storage
Express check-out
24-hour Receptionist
Concierge

General

Smoking area
Fireplace in lobby
Parking
Terrace

Transportation

Secure parking
Airport transfer
Bicycle rental

Public Facilities

Parking
Safety deposit box
Elevator

Food and Drinks

Poolside bar
Breakfast

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Copal Tulum Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

Read All

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Copal Tulum Hotel	85
Number of floors in Copal Tulum Hotel	3
Another facilities in Copal Tulum Hotel	Spa, Health club, Outdoor pool, Garden, Fitness center

Frequently asked question in Copal Tulum Hotel

What are available facilities at Copal Tulum Hotel?

There are top facilites at Copal Tulum Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Copal Tulum Hotel?

The standard check-in time at Copal Tulum Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Copal Tulum Hotel provide breakfast?

Yes, Copal Tulum Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Copal Tulum Hotel have?

Copal Tulum Hotel is a 4.5-star hotel.

How many floors does Copal Tulum Hotel have?

Copal Tulum Hotel has 3 floors.

See All

More Reviews from Other Guests in Copal Tulum Hotel

Overall Ratings & Reviews Copal Tulum Hotel

Other sources (1,000)

8.8

Very Good

From 1,000 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Copal Tulum Hotel

Number of reviews per page

Top reviews

Marsha

with Friends

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

There aren’t many options to eat. The power went out for about 6 hours and there was nothing they could do about it.

Crystal

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation

Jon

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I would stay here again 1000x. Just need to rent a car or bike to get to the strip area. Taxi’s are a killer

Louvenia

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

YOLANDA

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful place. Easy to get from the airport

Jeremy

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Everything in the room was amazing! Clean furniture and great amenities! 100% would recommendnn

Austin

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Overall, the hotel grounds and nice and maintained. I can say the rooms were nice and spacious as well. The only problem is outside noise in the apartment. My 1 bedroom was outside of the pool with kids constantly screaming. I was able to tune it out but the bedroom located in the back faced the road and you can clearly hear every car driving by. Thankful the road is clamber at night. On my second day there was a high pitched loud buzzing sound coming from the courtyard. I couldn’t tune this sound out and it was extremely irritating. I walked around to see where it was coming from and finally asked the front desk if I could change rooms. I also noticed my balcony door didn’t close all the way. The front desk said we don’t have any other one bedrooms available and said nobody ever complained about this noise. I offered to take a downgrade or even pay for an upgrade to no avail. I convinced them to come hear the sound and they finally agreed and learned the sound was coming from a motor outside of my room. They shut off the motor and all was well and they sent someone to fix the door. The motor was back on my last day but I just dealt with it. The front desk could have handled the situation better and offered some accommodation rather than dismissing my claims. Overall it’s a nice place but not relaxing and staff could have been better. I’d think twice before booking this place or at least book a room on the higher floor to avoid the noise.

Ahmad

10.0

/10

Reviewed 16 week(s) ago

Horrible

Jontae

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Really beautiful scenery and thr staff was amazing. I was in the middle of the city with access to many fun areas.

Brianna

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Amazing staff, very helpful and efficient. Our doorknob was broken and it was fixed in a matter of minutes. Communication was excellent and if you need help with anything, you received it promptly.

Eric

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff was polite and helpful. The pool was quiet and relaxing. The Airport shuttle was unavailable for some reason.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Tulum

Indonesia (Bahasa Indonesia)

Global (English)

Malaysia (English)

Malaysia (Bahasa Malaysia)

Philippines (English)

Singapore (English)

ไทย (ภาษาไทย)

Việt Nam (Tiếng Việt)

Partner with Traveloka

Payment Partners

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia