Copal Tulum Hotel

This hotel was a great stay for a family of 4. We rented the two bedroom apartment and it was huge. It had its own pool, which was very small, but did allow us to sit in our own private pool space. The property was clean and well maintained. The staff was so friendly and attentive they greeted us with smiles every time we walked onto the property. We were able to communicate with the front desk via WhatsApp and the service we requested via text was prompt. The hotel room itself had lots of windows for natural light, but also blackout curtains for sleeping in. There’s a kitchen with all the basic necessities for a long stay, including a full sized refrigerator. There are convenience stores and restaurants all within a 5 minute walk. Theres plenty of free parking if you’re renting a car. Theres are ATV rentals right outside the hotel for those who are interested. There is a taxi parked outside at all times as well, ready for the next passengers. The resort had its own restaurant/bar and the food was great! We will visit again soon.

Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!

I had an amazing stay at this hotel! Everything was absolutely perfect from the moment I arrived. The staff was so welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and very relaxing. The atmosphere of the hotel was peaceful and beautiful, and the service was truly top tier. I felt safe, cared for, and enjoyed every minute of my stay. I would definitely recommend this hotel to anyone looking for a wonderful experience. 10/10 — I will definitely be coming back! From Sheronie